Plantronics Explorer 500 Review

By John V.

Updated: Aug 05, 2015, 6:45 AM

Introduction

Some folks prefer the simple things in life, so it makes sense why they might be hesitant about forking over huge sums of money to pick up a Bluetooth headset. Rather than making the costly investment, they might be more inclined to pick up something that’s more forgiving on the pockets – without making too many compromises in the specs and features departments. Replacing last year’s Marque 2 as Plantronics’ midlevel offering, the Plantronics Explorer 500 hopes that its reasonable $60 cost might pique the interest of those who prefer simplicity.

Packaging contains:

Plantronics Explorer 500
microUSB magnetic charging strap
Spare ear gels
Ear clip
Get started guide
Warranty information

Design

When you’re priced to sell to a broader range of consumers, design isn’t necessarily something that’s focused heavily in the greater scheme of things. Well, it’s no surprise to find the Plantronics Explorer 500 is flaunting a very generic looking design. Simple and humble, it’s not flashy or meticulously crafted like some of Plantronics’ higher-end Bluetooth headset. Quite simply, the Explorer 500 follows in line to the design language established with last year’s Marque 2.

Boasting an all-plastic construction, one that’s elongated in shape, it blends a matte finish on one side and a rubbery textured one on the other. With that rubbery side, there’s a small section towards the end that features a rigid pattern, which gives it a small degree of grip. Sure, it feels hollow, making us question if there’s even anything on the inside, but nevertheless, its lightweight feel ensures it’s not something bothersome in the ear.

Speaking of the ear, the included ear gel is soft enough to stay firmly in place, but if it’s still not snug to your liking, the ear clip is there to make sure it’ll stay fastened on. However, it still feels somewhat loose – to the point that it loses that snug fit with vigorous movement.

Following its premise of being a simple headset, it’s outfitted with very few buttons and ports – they include a physical power switch, volume control, and a call button. Unfortunately, this is geared for straight up conversations, as opposed to listening to music, seeing that it lacks any sort of media functions.

Surprisingly enough, the coolest part about the Plantronics Explorer 500 has nothing to do with the headset itself. Rather, it’s the included magnetic microUSB cable strap that deserves attention. Naturally, it’s there for charging the headset, but the magnetic connection is strong enough to the point it becomes a clasp – allowing it to tether onto almost anything.

Plantronics Hub app

There’s a complementary app available for download, which offers some basic features that allow us to check out the headset’s connectivity status, battery life, and some other guides. It’s available for Android, iOS, Mac, and Windows (no Windows Phone support, though).

Frankly, it’s generic and elementary in what is does – with only its battery indicator being the most notable feature. That being said, it really would’ve been nice if it offered some enhanced functions to make the app experience necessary, but it’s not.

Connectivity

Establishing connectivity with its Bluetooth 4.1 radio, we’re able to retain a connection to our device, a Samsung Galaxy S6 Active in this case, for up to 20 feet. It’s reasonable enough, since most of the time we’re always within reach of our phone.

With its reputation of being affordable, it lacks many of the newer conveniences we’re seeing with Bluetooth headsets – such as NFC connectivity or amplifications of some kind.

Call Quality

Two notable features of the headset is its support for HD voice and its dual microphones with noise-cancelling plus Digital Signal Processing (DSP). Despite having all of that, its call quality is rather disappointing, making it only effective to use for conversations in quiet locations. Through its in-ear speaker, it produces voices that are crackly and strained in tone – so putting the volume down a few notches casts a more neutral tone. Still, it doesn’t help that there’s still background noise to deal with. Conversely, our callers fair better on their end, since the headset’s dual microphones capture our voice with a lot of depth and robustness

Battery

Rated to deliver 7 hours of talk time, we’re able to get just a smidgen over that in our test drive. That’s more than enough in our books, honestly, unless you’re a phone operator of some kind. For most folks, the 7 hours of juice can deliver a good couple of days if it’s used intermittently. However, it would’ve been nice to have a shorter charge time, since it needs a good 120 minutes to be fully charged.

Conclusion

Bearing a sticker tag of $60, that’s considerably less than the majority of models currently on Plantronics’ lineup. Factoring its support for HD voice, it’s not something we see in many headsets under the $50 price mark, so it’s a feature that benefits the Plantronics Explorer 500. The more we think about it, though, it’s still tough to recommend picking up the headset – mainly because it delivers an underwhelming performance with its call quality. That alone makes it a hard sell in the greater scheme of things, seeing that entry-level headsets can be snagged around the $20 mark.