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Survey reveals what would make iPhone users switch to a Samsung phone

Posted: , by Alan F.

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Survey reveals what would make iPhone users switch to a Samsung phone
You might remember a company called ecoATM that we wrote about back in 2010. Their ATM-like terminals take your old smartphone and payout real cash. The company recently conducted a survey of 1,050 smartphone owners age 18 or older. The survey revealed that most of the respondents are very loyal to their current phone. When asked what new feature would make them switch from their current handset to the Samsung Galaxy S6, 26% said that nothing could get them to swap their current handset for Sammy's new flagship. 22% said that a lower price point for the Galaxy S6 could entice them to switch.

What would it take for an Apple iPhone owner to switch to a Samsung phone? According to the same survey, 24% would do it if it were a free swap, and 16% would make the trade if the Samsung handset was offered to them at a lower price point. Outside of pricing, 21% would swap their iPhone for a Samsung branded smartphone based on the latter having a longer battery life. 18% would do it for a larger screen-size and 3% would make the change if they saw a celebrity using a Samsung phone. By the way, 16% of iPhone users surveyed said that they would never exchange their iPhone for another smartphone under any condition.

So what is it that prevents iPhone users from switching to a new phone? A quarter of the respondents with an iPhone said that the fact that their friends and family have one is a reason not to switch. 21% cite the better features on the device as the reason why they stay with it, while 19% say they exclusively use Apple products.

When do consumers upgrade to a new phone? 38% will wait until their 2-year contract has expired no matter how spectacularly spec'd a new model might be. 23% wait until their phone is broken. 16% will buy the new model within six months of its launch and 13% can only hold on for a month before buying the new unit. 6% will buy the new phone on the day it launches, while 4% will pre-order the hot drool worthy new handset.

38% of smartphone users won't upgrade until their contract expires

38% of smartphone users won't upgrade until their contract expires


source: ecoATM

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posted on 12 Mar 2015, 17:09 45

1. Derekjeter (Posts: 813; Member since: 27 Oct 2011)


How many would want PA to stop posting nonsense articles that just create fanboy wars??

How is this TECH News?

posted on 12 Mar 2015, 17:18 4

3. Armaniii007 (Posts: 3; Member since: 03 Apr 2012)


This is all PA is about. Posting nonsense articles to fill up space. Look at how many articles they post about Galaxy S6 when it was showed.

posted on 12 Mar 2015, 17:28 8

5. HildyJ (Posts: 294; Member since: 11 Aug 2012)


About as many as were posted for the iPhone 6. Find an Apple exclusive site if you don't like non-Apple news.

posted on 12 Mar 2015, 17:33 9

8. Armaniii007 (Posts: 3; Member since: 03 Apr 2012)


No actually I'm going to buy S6 Edge. The point is they post so many random articles about nonsense stuff to just fill up stuff.

posted on 12 Mar 2015, 18:05 2

14. engineer-1701d (Posts: 3271; Member since: 13 Mar 2014)


we all know what it would take to switch apple and other fans to samsung and that is releasing the marvel edition phones from the other post.

posted on 12 Mar 2015, 23:18

34. AlikMalix (Posts: 5193; Member since: 16 Jul 2014)


I'll be giving S6 a shot... Samsung made a lot of my hopes for android real - I was surprised how much the S6 is like an iPhone now (seriously no pun intended). It's a great candidate that may actually not be returned this time around. Hoping to rely on android hardcore users to get rid of some bloat and tweaks that I find a bit annoying everytime I tried android.

posted on 13 Mar 2015, 01:15

38. androtaku (Posts: 242; Member since: 12 Dec 2013)


nonsense articles that even hardcore android fans can't resist clicking and commenting

posted on 13 Mar 2015, 13:18

60. VZWuser76 (Posts: 3883; Member since: 04 Mar 2010)


Neither can you apparently.

posted on 12 Mar 2015, 18:04

13. engineer-1701d (Posts: 3271; Member since: 13 Mar 2014)


the eco atm is crap you cant even have the machine in my county because its not city or county taxed.
and not many people use that machine unless they have unlocked old iphones that had been discarded quick money for shady people

posted on 13 Mar 2015, 05:15 1

44. hellbread (Posts: 309; Member since: 21 Nov 2014)


"3% would make the change if they saw a celebrity using a Samsung phone."

No way that I just red this...

posted on 13 Mar 2015, 08:01

47. TBomb (Posts: 699; Member since: 28 Dec 2012)


Think about every teenage girl who just wants to be as rich and famous as the Kardashians, J Lo, Ariana Grande, etc. They idolize them and do everything they do. Honestly, I'm surprised it's only 3%.

Now if Bieber was caught with an iPhone... Sales would drop like a cliff.

posted on 13 Mar 2015, 09:26

55. ShadowHammer (Posts: 95; Member since: 13 Mar 2015)


Yeah, cause teenage girls don't idolize or follow Bieber, am I right? I get your joke, but it contradicts the rest of your post in a funny way. I actually like the SNL version of Bieber better than the real guy lol.

I'm surprised it's only 3% too.

posted on 13 Mar 2015, 10:34

56. DnB925Art (Posts: 962; Member since: 23 May 2013)


Don't talk about Ariana Grande. She's my wife (in my dreams and fantasies, just don't tell my real wife) ;)

posted on 12 Mar 2015, 17:17 3

2. AnTuTu (Posts: 1578; Member since: 14 Oct 2012)


Survey reveals what would make iPhone users switch to a Samsung phone #Bendgate :p

posted on 12 Mar 2015, 17:44 1

9. stealthd (unregistered)


Reality reveals that survey to be nonsense.

posted on 12 Mar 2015, 17:48 7

11. sprockkets (Posts: 1611; Member since: 16 Jan 2012)


Judging by the crap that was apple maps and antenna gate, I'd have to say that nothing will make those 16% of users switch.

Their loss.

I mean heck, Toyota's still going strong after the crazy unintended acceleration debacle. Sure, it might have been nothing to begin with, but you can't fix stupid either they say.

Far as I'm concerned I'd stick with android as long as they keep letting me unlock the bootloader and keep supporting free/open codecs. Microsoft's WP and Apple's ios both don't allow that. That's my main draw. Moto, OnePlus, Saygus and others can all fulfill that for me for the most part.

Jolla might fit the bill someday. Firefox os is probably not good enough as a daily driver yet, and they don't seem to target the US market anyhow.

posted on 13 Mar 2015, 06:26

45. LiquidGalaxy (Posts: 327; Member since: 03 Jul 2013)


Everything you said after 'as far as i'm concerned' meant absolutely nothing to me, and i'd wager, not much to the majority of people that just want a phone that works. Android appeals to the geeks and the geeks only...

posted on 13 Mar 2015, 16:20

66. chriswhittaker1 (Posts: 3; Member since: 13 Mar 2015)


"Android appeals to the geeks and the geeks only", that statement is 100% not true. My mother is in her mid 40's and is no geek what so ever, and she just got the note 4 and loves it. My grandparents are in their 70's and have Android phones for a whIle now and love them. You sir, are an idiot for saying that.

posted on 12 Mar 2015, 18:06

15. engineer-1701d (Posts: 3271; Member since: 13 Mar 2014)


marvel phones

posted on 12 Mar 2015, 17:26 12

4. buccob (Posts: 2518; Member since: 19 Jun 2012)


"3% would make the change if they saw a celebrity using a Samsung phone"

Wow... they litterally interviewed sheeps

posted on 12 Mar 2015, 17:31

7. HildyJ (Posts: 294; Member since: 11 Aug 2012)


Wait for Kim's ad: "when I want to break the Internet I use a phone." Whichever company gets that endorsement will move product. Quel dommage.

posted on 12 Mar 2015, 18:28 16

16. maherk (Posts: 3464; Member since: 10 Feb 2012)


And 97% will make the switch if you stamped an Apple logo on the back of a Samsung's phone. Hell, you can even put an Apple logo on a Nokia 3300 and they will line up for it and call it innovative.

posted on 12 Mar 2015, 18:48 1

17. bur60 (Posts: 838; Member since: 07 Jul 2014)


THIS! ( ͡° ͜ʖ ͡°)

posted on 13 Mar 2015, 00:41 1

36. cnour (Posts: 587; Member since: 11 Sep 2014)


Not all persons have bounded mind like you. If you think (I'm not sure you can) like this, then this does not mean that all the others are like you.

posted on 13 Mar 2015, 05:12

43. maherk (Posts: 3464; Member since: 10 Feb 2012)


Persons? Da 2ingelizi ya bheem?

posted on 12 Mar 2015, 17:29 1

6. darkkjedii (Posts: 20016; Member since: 05 Feb 2011)


I wouldn't switch. Why switch, when you can use both. I think they're the best phones out there, I dig em both.

posted on 12 Mar 2015, 20:22

26. TerryTerius (Posts: 1583; Member since: 10 Apr 2014)


The average person simply doesn't have the money (or a reason) to do that. While you may be fortunate in that regard, & I carry an iPhone 6 Plus as a work line and a G3 as a personal phone... the necessity simply isn't there for most people.

Kind of sad, considering the average consumer will never get to understand what other platforms offer if they never try them. But at the end of the day, humans operate on herd mentality. At least the bulk of us do even though we like to think otherwise. Even deeper than that, the "if it isn't broke" logic is powerful. Many don't have a reason to switch away from a product if they don't have any problems with it.

posted on 12 Mar 2015, 17:44 5

10. UglyFrank (Posts: 1601; Member since: 23 Jan 2014)


They must be stupid voters if any of them would switch because they saw a celebrity using it, what do you gain from having the same phone as a celebrity?

posted on 12 Mar 2015, 20:24

27. TerryTerius (Posts: 1583; Member since: 10 Apr 2014)


I'm roughly 99% sure it isn't so much that they want the same phone as a celebrity just for the sake of having it, as it is the line of thought that if it's good enough for them then it must be a good product. That's the entire reason that companies employ celebrities to promote their brands in the first place.

posted on 13 Mar 2015, 01:35 2

39. VZWuser76 (Posts: 3883; Member since: 04 Mar 2010)


I think you're giving a lot of people too much credit.

posted on 13 Mar 2015, 14:04

63. FerneyZan (Posts: 97; Member since: 21 Jul 2010)


Yes he is.. The fact is that MOST people are and will always be followers even if they don't realize it.. Advertisers will fully take advantage of this weakness and make big bucks with it.. LOL

posted on 12 Mar 2015, 17:50 4

12. Twisted247 (Posts: 282; Member since: 12 Oct 2012)


This survey LITERALLY shows us how uninformed these some Apple really are. the whole 71 percent would upgrade.(Keyword UPGRADE : ) .. ) to a Samsung s6 if :

21% The battery life was better- It is proven and documented that even the previous Samsung flagships possess better battery life. So that percentage should be in the bank.

22% if it were at a cheaper price point - it is.

12% Wireless charging - has it
10% Better camera - Has it
6% More internal storage - Always had it

So obviously with all of those points they CLEARLY follow Apple BLINDLY with cash in hand.

So sad,

posted on 12 Mar 2015, 19:31 1

20. E.N. (Posts: 2610; Member since: 25 Jan 2009)


How did you get 71% You just added all the percentages? Doesn't work that way..

posted on 12 Mar 2015, 19:53 1

23. UglyFrank (Posts: 1601; Member since: 23 Jan 2014)


Actually it does, add the 3% that would if a celebrity used it and then added the 26% that would never do it and 100%

posted on 12 Mar 2015, 22:25 1

30. E.N. (Posts: 2610; Member since: 25 Jan 2009)


If that's the complete list of questions asked then yeah, otherwise no.

posted on 13 Mar 2015, 16:24

67. chriswhittaker1 (Posts: 3; Member since: 13 Mar 2015)


Not to mention the SD card slot. Something I can't understand is how anyone could have a phone without expandable storage

posted on 12 Mar 2015, 18:52 2

18. arch_angel (Posts: 1651; Member since: 20 Feb 2015)


well i guess 21% of iphone users are switching to the s6 because it will have better battery life lol

posted on 12 Mar 2015, 19:33 1

21. E.N. (Posts: 2610; Member since: 25 Jan 2009)


Except the Galaxy S6 doesn't have better battery life than the iPhone 6....

posted on 12 Mar 2015, 19:59 6

24. PapaSmurf (Posts: 10439; Member since: 14 May 2012)


I'm 99.9% positive it does.

posted on 12 Mar 2015, 21:54 5

28. arch_angel (Posts: 1651; Member since: 20 Feb 2015)


So am i

posted on 12 Mar 2015, 22:35 2

32. E.N. (Posts: 2610; Member since: 25 Jan 2009)


I don't really know how credible you find Samsung as a source, but according to their testing the difference in battery between the iPhone 6 and Galaxy S6 is minimal at best. Definitely NOT a reason to switch.

posted on 13 Mar 2015, 08:55 1

51. GoBroncos (Posts: 6; Member since: 13 Mar 2015)


It's nearly double for the Galaxy phone. See my other post or look it up yourself of verizons' website. Typical uneducated apple fan boy.

posted on 12 Mar 2015, 21:54 1

29. arch_angel (Posts: 1651; Member since: 20 Feb 2015)


What smurf said

posted on 13 Mar 2015, 08:48 1

49. GoBroncos (Posts: 6; Member since: 13 Mar 2015)


Are you on another planet? Galaxy phones have a far better battery life.

posted on 13 Mar 2015, 08:53 1

50. GoBroncos (Posts: 6; Member since: 13 Mar 2015)


Only nearly double

Iphone 6- 250 Hours standby time, 14 hours use time

Galaxy 5 (Which is lower than Galaxy 6) 480 Hours Standby by time, 27 Hours use time.

Source- Verizon Wireless website.

posted on 13 Mar 2015, 11:58

58. mrochester (Posts: 527; Member since: 17 Aug 2014)


I think you need to look at real world battery life stats, not some manufacturer produced bullcrap.

posted on 13 Mar 2015, 16:28

68. chriswhittaker1 (Posts: 3; Member since: 13 Mar 2015)


I've had an s4, predecessor to the s5, and now a note 4. I get 15 to 20 hrs out of them everday with moderate to heavy use. That's not long enough for you? Just pop the back cover off and swap the battery out. I'd like to see an apple product do that.

posted on 14 Mar 2015, 10:29

70. mrochester (Posts: 527; Member since: 17 Aug 2014)


I just connect my phone to the charger. Problem solved :)

posted on 12 Mar 2015, 19:04 1

19. MINDoSOUL (Posts: 131; Member since: 28 Feb 2014)


Most likely if you are in Asia and you can afford an iphone then you will be owning 2 smartphones one is an iphone the other will be 90% of the times a Samsung the other 10% will be from another manufacturer. The iphone brand is a symbol of wealth status for some people not because it has better functions, i believe if you make the rich and wealthy people drop their iphones and all adopt Samsung you will see most of the crowed following or switching. So in conclusion you don't necessary need to switch you can have both.

posted on 12 Mar 2015, 19:38

22. lyndon420 (Posts: 3958; Member since: 11 Jul 2012)


A shiny apple sticker over the Samsung logo? (All in fun)

posted on 12 Mar 2015, 22:28 2

31. TechieXP1969 (Posts: 8811; Member since: 25 Sep 2013)


I personally switched from the iPhone because I needed USB Mass Storage which I had on every phone prior and post the iPhone, because I needed the ability to move files over BT which I also had on every phone prior and post the iPhone and I needed more storage capacity.

Every phone I had that allowed for an SD card, I had one.

I also wanted a larger device because the iPhone 4/4s hurt my eyes to use. Every phone I owned after the iPhone was bigger. None were the same size. I also once said that if Apple made a larger phone I'd go back. But I still don't want to lose the ability to have mass storage and BT transfers.

I will never go back to an iaphone, but I don't discourage anyone from owning one. But I will smack a los with facts when they make BS claims.

posted on 12 Mar 2015, 23:06

33. 99nights (Posts: 1152; Member since: 10 Mar 2015)


Wow I guess

posted on 13 Mar 2015, 00:41 2

35. hondaslzman (Posts: 78; Member since: 29 Dec 2014)


I switched 2,5 years ago since Galaxy S4. iphone will never win me back, If iphone running on Android I may be back, just may be

posted on 13 Mar 2015, 00:46 2

37. hondaslzman (Posts: 78; Member since: 29 Dec 2014)


16% of iPhone users surveyed said that they would never exchange their iPhone for another smartphone under any condition. I was one of these idiots but I switched and very very happy with Samsung and won't go back to iphone

posted on 13 Mar 2015, 01:49

40. yoosufmuneer (Posts: 1498; Member since: 14 Feb 2015)


In that random crowd there were 16% Sheeps. Wow.

posted on 13 Mar 2015, 03:40 1

41. rc137 (Posts: 1; Member since: 13 Mar 2015)


I've been a loyal iPhone user since switching over from a Blackberry (think my first iPhone was an iPhone 4?). I don't like Android OS. Tried to convince myself to try a Galaxy S3 but the list of dislikes was much longer than the list of likes. I just like the way my iPhone works. And now that I have an iPhone 6+, there is even less incentive for me to switch. I am satisfied with the screen layout, batter life, camera, iTunes, etc. Maybe if Samsung had something like iTunes, I'd consider switching. But since that'll never happen, chances of me ever switching are slim.

posted on 13 Mar 2015, 13:25

61. VZWuser76 (Posts: 3883; Member since: 04 Mar 2010)


ITunes is one of the main reasons I won't do an Apple device. Besides the fact of a bad experience with their support staff, I prefer the ability to drag and drop files from any location rather than having to sync files from my personal computer. That and iTunes always used to drag my PC down when I was an Apple user, it slowed everything to a crawl.

posted on 13 Mar 2015, 15:31

65. mrochester (Posts: 527; Member since: 17 Aug 2014)


You see to me, iTunes is one of the big benefits of the iPhone. I no longer have to manually drag and drop my content, I can simply click a button and have it happen automatically. It also allows me to fully backup the contents of my phone too.

It's the sort of value that Apple adds to the experience that no other manufacturer seems capable or willing to embrace.

posted on 13 Mar 2015, 04:04 1

42. drunkenjay (Posts: 860; Member since: 11 Feb 2013)


welp im one of the iphone users whos changing to the s6

posted on 13 Mar 2015, 09:02 1

52. GoBroncos (Posts: 6; Member since: 13 Mar 2015)


Good choice, I switched and will never go back to the iphone.

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