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Best Buy cancels PlayBook orders

Posted: , by Charlene S.

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Best Buy cancels PlayBook orders
After the announcement that the BlackBerry PlayBook would be available at select retailers, including Best Buy, for the low price of $199, apparently a large amount of people attempted to jump on the opportunity of $300 in saving.

Reports are pouring in that people are having their PlayBook orders cancelled. Some have received out of stock or processing errors, but overall have not been given an explanation as to why their order will not be fulfilled. A member over at BlackBerryOS posted in the forums stating they called Best Buy and a representative said corporate has cancelled all BlackBerry PlayBook order, but, once again, did not offer any additional insight as to why.

As of the writing of this article, the listing for the BlackBerry PlayBook itself is no longer on Best Buy’s website. A search for “PlayBook” yields only accessories for the tablet.

There is no official word from Best Buy, as of yet, so we will have to wait and see what the actual cause of the mass order cancellation was. If you ordered a discounted PlayBook from Best Buy, please share your experience in the comments below.

source: BlackBerryOS & Electronista

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posted on 27 Nov 2011, 11:40 3

1. LewsTherin006 (Posts: 140; Member since: 18 Nov 2011)


seems like BBY isnt playing around. I love how BBY doesnt market anything but the ipad, then cries whenever no one tabelt sells well. They have " apple experts" in the store who help people with the ipad, but go in and ask about any other tablet, they wont know as much.

posted on 27 Nov 2011, 12:21 4

2. iDroidx650 (Posts: 72; Member since: 26 May 2010)


The reason why the ipad sells is because its not a beta tablet. Ipad gives the best expierence. All other tablets were rushed to market without thorough testing. Apple has been working on the ipad before the launch of the original iphone. Google just made an android based os in less than a year and released it and they admitted they rushed it market.

posted on 27 Nov 2011, 12:30 3

3. LewsTherin006 (Posts: 140; Member since: 18 Nov 2011)


im talking about in best buy stores sir, not the whole tablet market (being that his article is about BBY and the playbook). the iPad sells well because its easy to use and marketed super awesomly well thats why.

posted on 27 Nov 2011, 15:58

7. chadrick0814 (Posts: 208; Member since: 23 Nov 2011)


What exactly is the great "experience" that you are referring to? Is this "experience" quantifiable somehow? I do know that the experience doesn't include sd card expansion, bluetooth file transfer, hdmi, or flash. I know nne of these things realy don't matter to an ipad user just like 4g doesn't matter to an iphone user. But what is absolutely true is that apple has its own seperate section in Best Buy with Apple employees telling me that the "experience" was great with the ipad. But they could never tell me what the experience was.

posted on 27 Nov 2011, 19:18

11. ardent1 (Posts: 1999; Member since: 16 Apr 2011)


It's called the Apple iPad experience -- it's like an inoculation, either it takes or it doesn't. Your inability to grasp that experience does detract from the user base that number in the millions.

posted on 27 Nov 2011, 23:50

14. chadrick0814 (Posts: 208; Member since: 23 Nov 2011)


It detracts from the millions and that market share continues to shrink daily. ie...iphone has gone from first to third in smart phone market share in just a year. The ipad is beginning to "experience" the same results.

posted on 27 Nov 2011, 22:29

13. lubba (Posts: 1311; Member since: 17 Jan 2011)


Though i don't have ipad, friends have and it really looks nice. For Google, its quantity vs quality. That why they don't sell well. I'm waiting for W8.

posted on 27 Nov 2011, 13:17 1

4. madman (Posts: 1; Member since: 27 Nov 2011)


I ordered the 64gb playbook from best buy last sunday for $229. when i placed my order online, the playbook status was already on back order with a 2 week shipping delay. wednesday morning i got the cancellation email. since my order was already placed, i passed on a great playbook deal from newegg.com for $199 with no tax and free shipping :-(. my cancelled order continued to hold $243 of my credit card funds that i was unable to use on black friday! the $199 playbooks are gone now and i missed out on buying one because of best buy.

Thank you for your interest in the Blackberry PlayBook Tablet (sku 2387041) on BestBuy.com. Your order is currently on backorder; and unfortunately, we will not be receiving more product. As a result your order will be canceled.


If you used a credit card for this order and have questions about the cancellation process, please click here. If you used a Best Buy gift card for this order and no longer have it, please call us toll-free at 1-888-BEST BUY (1-888-237-8289) and we will send you a replacement.



We are sorry for this and apologize for any inconvenience this may have caused. Please do not hesitate to contact us with additional questions or concerns.



Thank you for shopping at BestBuy.com,



Best Buy Customer Service

posted on 27 Nov 2011, 19:02

10. belovedson (Posts: 832; Member since: 30 Nov 2010)


Im not trying to be rude but I am holding a 64gb version of the blackbery playbook so please get your head out of your arse and tell the truth. like when did you order it?

the journalism skills of this site is attrocious.

READ THIS WHOEVER WROTE THIS ARTICLE. I HAVE TWO PLAYBOOKS ONE WITH A PRICING ERROR THAT IS BEING LOOKED AT AND ANOTHER WITH THE 229 PRICED PLAYBOOK. It's actually the real price of 250.

posted on 27 Nov 2011, 19:21

12. ardent1 (Posts: 1999; Member since: 16 Apr 2011)


If you read what he wrote, then how did you miss the "last Sunday" part?

posted on 27 Nov 2011, 14:50 1

5. Droid_X_Doug (Posts: 5955; Member since: 22 Dec 2010)


I suspect the PlayBook is going to be cancelled.

posted on 27 Nov 2011, 15:58 1

6. -cody (Posts: 2; Member since: 24 Jun 2011)


There sold out everywhere. I was lucky enough to get one from Sprint.com

posted on 27 Nov 2011, 16:35

8. JakeS (Posts: 1; Member since: 27 Nov 2011)


I think you can still get one from shopblackberry.com (http://store.shopblackberry.com/Product/BlackBerry-PlayBook/PRD-38548-001?iid=OTC-wtbmus-nov23)

posted on 27 Nov 2011, 16:43

9. domnj26 (Posts: 1; Member since: 27 Nov 2011)


we have the 16G for $199.99 at the sprint stores until closing day today...call your local sprint store

posted on 28 Nov 2011, 01:42

15. Packer29 (Posts: 56; Member since: 10 Sep 2011)


Its a BlackBerry Tablet so im not suprised they would pull it you cant give that garbage away

posted on 28 Nov 2011, 05:54

16. GOOFY129461 (Posts: 6; Member since: 28 Nov 2011)


BEST BUY SUCK I ORDERED ONE THE ORDER WENT THROUGH THEN THEY CANCELLED IT. CALLED AND SPENT 6 HRS ON PHONE KEPT GETTING DICONNECTED. THEY GAVE NO EXPLANATION AND REFUSED TO DO ANYTHING TO GIVE A SIMILAR DEAL ON ANOTHER TABLET. IVE LOST ALL RESPECT FOR BEST BUY AND WILL START DOING MY BUSINESS ELESWHERE

posted on 28 Nov 2011, 05:59

17. GOOFY129461 (Posts: 6; Member since: 28 Nov 2011)


IM WITH MADMAN I MADE MY PURCHASE FROM BB INSTEAD OF 3 OTHER STORES THAT HAD IT FOR THE SAME 199 NOW IM STUCK AND MY KIDS ARE STUCK WITH NOTHING AND BB COULD CARE LESS f**k BB

posted on 28 Nov 2011, 11:43

18. twashington4 (Posts: 81; Member since: 24 May 2010)


Most likely sold out and they aren't going to make anymore of this particular model.

posted on 16 Dec 2011, 08:57

19. solidsnakeduds013 (Posts: 218; Member since: 20 Oct 2010)


RIM= FAIL! i believe they are going to get bankrupt and eventually go out of busniess

posted on 16 Dec 2011, 08:58

20. solidsnakeduds013 (Posts: 218; Member since: 20 Oct 2010)


business* sorry

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