Some Galaxy Z Fold 8 Ultra owners are reporting a frustrating YouTube bug that won't quit
It isn't limited to one model, and the workaround owners rely on is a hassle.
The regular Galaxy Z Fold 8 is one of the phones owners say is affected. | Image by PhoneArena
Galaxy Z Fold 8 Ultra owners have been reporting for weeks that YouTube videos freeze while the audio keeps playing, usually right after they leave the app and come back to it. A few Galaxy S26 Ultra owners say they're seeing it too, which isn't what you'd expect from one of the best foldable phones, especially at $2,100.
The complaints started piling up in a thread on Samsung's Korean-language community forum, where the original poster said YouTube froze on their Z Fold 8 Ultra about half the time they switched away from the app and came back. Around a dozen other commenters have chimed in since with the same problem, and while most of them own the Fold 8 Ultra, a few say it happens on the regular Galaxy Z Fold 8 and the Galaxy S26 Ultra as well.
Since the thread is in Korean, the details come to us through machine translation, so some of the finer points may be slightly off. So far, neither Samsung nor Google has responded to the thread.
The Fold 8 Ultra is built around multitasking, and jumping out of YouTube to answer a message before jumping back in is something most of us do dozens of times a day. That makes this bug hit the Fold 8 Ultra right where it counts, and it's not the first rough patch for Samsung's new foldables either, since we covered reports of Fold 8 displays bending just a few weeks ago.
One owner describes YouTube looping the last 10 seconds of a video endlessly, while the earliest post I came across, from about two months ago, was about videos stopping with the screen off, which another user solved by turning off battery optimization for YouTube. Still, the frustration is real, with one Fold 8 owner commenting under an r/technology post about the bug that they have to restart YouTube multiple times before playback recovers.
Since the problem shows up on three different Galaxy models and depends on how you move between apps, I'm guessing it lives in the software (either YouTube or One UI) rather than in the hardware, which means an update should be able to fix it.
This isn't the most dramatic bug we've seen on a Samsung phone, but YouTube is one of the apps people open the most, and force-closing it several times a day on a $2,100 foldable is a tough sell. I'm hoping a fix quietly shows up in one of the next One UI 9 updates for the Fold 8 series, and I'd personally love to see Samsung say something about it before then.
Where the Galaxy Z Fold 8 Ultra YouTube reports are coming from
The complaints started piling up in a thread on Samsung's Korean-language community forum, where the original poster said YouTube froze on their Z Fold 8 Ultra about half the time they switched away from the app and came back. Around a dozen other commenters have chimed in since with the same problem, and while most of them own the Fold 8 Ultra, a few say it happens on the regular Galaxy Z Fold 8 and the Galaxy S26 Ultra as well.
f YouTube kept freezing on your $2,100 Galaxy foldable, what would you do first?
5 Votes
Fold 8 owners on Reddit are describing more than one YouTube bug
The Fold 8 Ultra is built around multitasking, and jumping out of YouTube to answer a message before jumping back in is something most of us do dozens of times a day. That makes this bug hit the Fold 8 Ultra right where it counts, and it's not the first rough patch for Samsung's new foldables either, since we covered reports of Fold 8 displays bending just a few weeks ago.
I went through r/GalaxyFold to see how widespread this looks, and the most active thread I found, posted about a month ago with around 30 comments, describes the exact same frozen video with the sound still playing. Not every report matches, though.
One owner describes YouTube looping the last 10 seconds of a video endlessly, while the earliest post I came across, from about two months ago, was about videos stopping with the screen off, which another user solved by turning off battery optimization for YouTube. Still, the frustration is real, with one Fold 8 owner commenting under an r/technology post about the bug that they have to restart YouTube multiple times before playback recovers.
Galaxy Z Fold 8 and Fold 8 Ultra owners describing YouTube playback problems on Samsung Members and Reddit. | Images by Fold guy via Samsung Members, McVersatilis, Everlast17, Mysterious_Stretch72, BookofEibon and GL1001 via Reddit
What Galaxy owners can do about the YouTube freeze for now
Since the problem shows up on three different Galaxy models and depends on how you move between apps, I'm guessing it lives in the software (either YouTube or One UI) rather than in the hardware, which means an update should be able to fix it.
Here's how to deal with YouTube freezing on your Galaxy phone
- Swipe YouTube away from your recent apps and reopen it, which is the workaround most affected owners rely on for now.
- Clear YouTube's cache by going to Settings > Apps > YouTube > Storage and tapping Clear cache.
- Long-press the Samsung Members app, choose Error reports, and make sure Send system log data is ticked before you submit.
Samsung owes Galaxy Z Fold 8 Ultra owners an answer
This isn't the most dramatic bug we've seen on a Samsung phone, but YouTube is one of the apps people open the most, and force-closing it several times a day on a $2,100 foldable is a tough sell. I'm hoping a fix quietly shows up in one of the next One UI 9 updates for the Fold 8 series, and I'd personally love to see Samsung say something about it before then.
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