AT&T and Sprint will let you swap your replacement Galaxy Note 7 for any other handset
CPSC to get to the bottom of the highly-publicised plane incident earlier this week. Meanwhile, those on AT&T and Sprint can go ahead and swap their device for any other phone, even the iPhone 7 and 7 Plus. Sprint's offer stands for the duration of the "investigation window," while AT&T has informed 9to5Google that "customers with replacement Note 7s are able to exchange them for another device."Samsung is cooperating with the
There's no word from Verizon as yet, but T-Mobile is sticking to its 'Uncarrier' motif and going against the grain for now. With that said, all phones sold by T-Mo are subject to a 14-day 'remorse return' policy, so many should still be able to obtain a new handset. It's likely that many carriers and retailers across the world will be running similar offers right now so if you're outside of the United States, you may want to contact the place of your Note 7 purchase.
We'll keep you updated on the Verizon situation. If Big Red does join AT&T and Sprint, it'll be interesting to see if the Google Pixel and Pixel XL are included in the pool of devices on offer.
In the meantime, let us know if you're planning to replace your Note 7 (again) in the comments.
This story is part of:The explosive Galaxy Note 7 saga (140 updates)
9 November Canadian couple abroad had to destroy their Note 7 phones to get home, files class action lawsuit against Samsung
8 November Samsung Canada will exchange Galaxy Note 7s, bought from a third-party
3 November Samsung promises to work hard towards regaining consumer trust
3 November Samsung promises to get rid of its Galaxy Note 7 stockpiles with minimal damage to the environment
1 November Chinese customers outraged after Samsung execs kneeled to apologize for the Galaxy Note 7 fiasco