RCS feature starts disappearing from Verizon Pixel 3 for no apparent reason

RCS feature starts disappearing from Verizon Pixel 3 for no apparent reason
If you own a Pixel 3 or Pixel 3 XL locked on Verizon's network, then you're probably aware of the new Rich Communication Services (RCS) feature that the carrier launched early last month. With RCS, Android smartphone users can send messages as large as 8,000 characters long, as well as share media content like photos and video.

Unfortunately, it looks like the RCS feature that Verizon deployed back in December is now starting to disappear from the Pixel 3 for no apparent reason. Verizon support doesn't know what's happening either, Droid-life discovered recently.

There are multiple reports on reddit and Verizon's support forum that RCS feature is no longer available on the Pixel 3, but no clear solution to the problem was offered by the carrier. As a matter of fact, it appears that Verizon doesn't even know if there's an issue with RCS.

If you're one of the Pixel 3 owners affected by the issue, you'll have to rely on the traditional messaging solution until Verizon pinpoints the problem and fixes it, but that might take some time.

Related phones

Pixel 3
  • Display 5.5" 1080 x 2160 pixels
  • Camera 12.2 MP / 8 MP front
  • Processor Qualcomm Snapdragon 845, Octa-core, 2500 MHz
  • Storage 128 GB
  • Battery 2915 mAh

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4 Comments

1. lyndon420

Posts: 6733; Member since: Jul 11, 2012

Google's Plagued Pixel Products.

4. Atechguy0

Posts: 918; Member since: Aug 03, 2018

The carriers don't want to lose control over RCS. Because as it stands today SMS is free. But picture messages are not free for some carriers. With RVS you can not only send lengthy SMS text messages, but pictures (camera images), and videos as well. Think about for a moment two Pixel users could send unlimited videso, or pictures and it wouldn't effect their data plans. So it's no wonder why Verizon did this. Anyone implementing RCS has to go through the carriers, so they want to make money, and not lose money. It's not the Pixels fault at all.

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