If you own a Pixel 3
or Pixel 3 XL
locked on Verizon's network, then you're probably aware of the new Rich Communication Services
(RCS) feature that the carrier launched early last month. With RCS, Android smartphone users can send messages as large as 8,000 characters long, as well as share media content like photos and video.
Unfortunately, it looks like the RCS feature that Verizon deployed back in December
is now starting to disappear from the Pixel 3
for no apparent reason. Verizon support doesn't know what's happening either, Droid-life
There are multiple reports on reddit
and Verizon's support forum that RCS feature is no longer available on the Pixel 3
, but no clear solution to the problem was offered by the carrier. As a matter of fact, it appears that Verizon doesn't even know if there's an issue with RCS.
If you're one of the Pixel
3 owners affected by the issue, you'll have to rely on the traditional messaging solution until Verizon pinpoints the problem and fixes it, but that might take some time.