Samsung to resume Galaxy Note 7 sales in Europe by late November
posted by Cosmin V. / Sep 23, 2016, 1:31 AM
“We fully expect (new Note7s) to be available everywhere by the end of November ... well before the end of the fourth quarter,” said David Lowes, Samsung's chief marketing officer in Europe.
But the first country where Samsung plans to re-introduce the Galaxy Note 7 is South Korea. The smartphone will be available for purchase once again beginning September 28. However, that might be a problem since many customers from Samsung's home turf missed the recall deadline and have yet to exchange their faulty Galaxy Note 7 phones.
The South Korean company has been recently asked to extend the refund or exchange period of the Galaxy Note 7 by the governmental agency that takes care of the consumers' safety when it comes to electronic products. Samsung has yet to answer this request, so we're not sure whether or not it will affect the plans to resume sales in the country on September 28.
According to Lowes, the bulk of the potential faulty Galaxy Note 7 sold in Europe were shipped in three countries: France, Germany, and the UK. These countries already have exchange programs rolling, so it's just a matter of time before these devices are replaced.
“We are confident that we can start to make up any ground that we have lost and get that momentum back into our business... get that total momentum back as we exit 2016 and set ourselves up for a strong 2017,” added Lowe.
In order to speed up the recall process, Samsung pushed a software update across Europe earlier this week, which limits the Galaxy Note 7's battery charge to 60%. Also, the new, safe Galaxy Note 7 units now feature a green battery indicator to distinguish themselves from the faulty ones.
This story is part of:The explosive Galaxy Note 7 saga (140 updates)
9 November Canadian couple abroad had to destroy their Note 7 phones to get home, files class action lawsuit against Samsung Alright, the Galaxy Note 7 fiasco is almost over. Samsung has recalled all of the units and issued a software update that limits active phones batteries to a 60% charge to incite people that haven't returned theirs yet to do so. On top of that, the company is posting apology after apology — a string, which culminated in a full-page remorseful letter to its customers, posted in some magazines yesterday.
8 November Samsung Canada will exchange Galaxy Note 7s, bought from a third-party Ever since the official recall of the Galaxy Note 7 was put into motion, there has been a particular group of buyers that wondered what will happen with their devices now. That is the portion of the users that bought the phablet off eBay, Swappa or similar unauthorized sites and resellers...
3 November Samsung promises to work hard towards regaining consumer trust The Galaxy Note 7 saga is almost behind us (or at least we hope it is), but the aftermath of it is still very serious for Samsung. Not only did the tech giant lose enough money to make any CEO cringe, but it also felt serious repercussions on its brand image...
3 November Samsung promises to get rid of its Galaxy Note 7 stockpiles with minimal damage to the environment Samsung says that it's reviewing ways of limiting the environmental impact caused by the Galaxy Note 7 discontinuation...
1 November Chinese customers outraged after Samsung execs kneeled to apologize for the Galaxy Note 7 fiasco In return, Samsung held an event in a Chinese city where many of the local distributors were invited. Furthermore, in order to thank these retailers for their continuing support of the brand, all Samsung execs present at the event, as well as all other members of the staff kneeled on the stage in front of the audience...
Posts: 1283; Member since: Aug 19, 2015
TechieXP got limited. Enjoy an essay free week everyone!
posted on Sep 23, 2016, 1:40 AM 8
Posts: 1408; Member since: Jul 06, 2014
I'm happy to see Hallyu stay in Korea instead, otherwise he's gonna stay at 60% battery until November lol
posted on Sep 23, 2016, 1:49 AM 2
Posts: 790; Member since: Jul 21, 2015
Yeah, try to laugh as much as you can until then no more chance to troll because your joke will be outdated, you'll be left behind, no one takes you seriously. PS: I possess an Lg G5, and it's mile ahead better than your Htc-clone OP3.
posted on Sep 23, 2016, 3:09 AM 0
Posts: 497; Member since: Jun 04, 2014
November WTF??!! Three months later, the galaxy s8 will be launched. Such a waste.
posted on Sep 23, 2016, 7:51 AM 0
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