Samsung forcing software update to limit Galaxy Note 7 battery to 60% maximum charge
posted by Cosmin V. / Sep 20, 2016, 6:17 AM
According to Samsung Australia, the software update will do download and install automatically to all original Galaxy Note 7 smartphones that were purchased in this country. The update is meant to limit the smartphone battery to a maximum charge of 60%.
Aside from this update of the original Galaxy Note 7 devices, Samsung Australia announced that another software update will be pushed to replacement units. The update will introduce a green battery icon, which will allow users to easily identify the fact that the new phones do no have the reported battery issue and are safe to use.
“The safety of our customers is our first priority. For this reason, we are working to identify and execute all appropriate measures to protect customer safety. We continue to urge customers who still have an affected Galaxy Note7 to complete a data back-up and factory reset before powering-down the device and returning it to their place of purchase to seek a replacement Galaxy Note7 or alternate remedy of their choice,” said Richard Fink, Vice President IT & Mobile, Samsung Electronics Australia.
In the meantime, these updates are not yet available in the United States, the country where Samsung had to recall around 1 million Galaxy Note 7 devices.
The South Korean company confirmed that Galaxy Note 7 replacement units will arrive in the US by no later than September 21. Unfortunately, many carriers are still oblivious of the recall process or tend to minimize it.
Keep in mind that the new, safe Galaxy Note 7 units come with a small black square on the box, not an S stick, as initially announced. However, it's very possible that some of the replacements to come with both safe signs.
source: Samsung Australia
This story is part of:The explosive Galaxy Note 7 saga (140 updates)
9 November Canadian couple abroad had to destroy their Note 7 phones to get home, files class action lawsuit against Samsung Alright, the Galaxy Note 7 fiasco is almost over. Samsung has recalled all of the units and issued a software update that limits active phones batteries to a 60% charge to incite people that haven't returned theirs yet to do so. On top of that, the company is posting apology after apology — a string, which culminated in a full-page remorseful letter to its customers, posted in some magazines yesterday.
8 November Samsung Canada will exchange Galaxy Note 7s, bought from a third-party Ever since the official recall of the Galaxy Note 7 was put into motion, there has been a particular group of buyers that wondered what will happen with their devices now. That is the portion of the users that bought the phablet off eBay, Swappa or similar unauthorized sites and resellers...
3 November Samsung promises to work hard towards regaining consumer trust The Galaxy Note 7 saga is almost behind us (or at least we hope it is), but the aftermath of it is still very serious for Samsung. Not only did the tech giant lose enough money to make any CEO cringe, but it also felt serious repercussions on its brand image...
3 November Samsung promises to get rid of its Galaxy Note 7 stockpiles with minimal damage to the environment Samsung says that it's reviewing ways of limiting the environmental impact caused by the Galaxy Note 7 discontinuation...
1 November Chinese customers outraged after Samsung execs kneeled to apologize for the Galaxy Note 7 fiasco In return, Samsung held an event in a Chinese city where many of the local distributors were invited. Furthermore, in order to thank these retailers for their continuing support of the brand, all Samsung execs present at the event, as well as all other members of the staff kneeled on the stage in front of the audience...
Posts: 5868; Member since: May 06, 2016
%60 limit is a good move! Now waiting for the replacement units.
posted on Sep 20, 2016, 6:21 AM 3
Posts: 1605; Member since: Sep 22, 2014
There'll be no time for Techie to finish a comment on his Note 7 before his battery runs out now though. :(
posted on Sep 20, 2016, 6:35 AM 18
Posts: 356; Member since: Feb 23, 2016
Hopefully he's been banned. I reported him a few times in the last couple of days. He is incredibly vulgar. Disgusting really. No need for anything like that on PA, or any comment section anywhere. Phone Arena will be a much better place to chat about tech and their reader base will double over the years, if we can get this comment section to a place of semi decency. Countless people are turned off to PA everyday, because of a handful of hateful users. We gotta get rid of them. And we will.
posted on Sep 20, 2016, 10:27 AM 2
Posts: 7465; Member since: Feb 17, 2016
There's a difference between debate and outright misinformation. Techie is a proponent of misinformation, vulgar to downright offensive language, and sexist behavior. I can recall him on several occasions discriminating against women here, and that's just sad IMO.
posted on Sep 20, 2016, 3:13 PM 5
Posts: 2314; Member since: Apr 12, 2012
That's a fact. But the reason he's not here is because he lit up the comment section about what it cost to build iPhones. In a other article. He refuses to return his Note 7's setting a very bad example for everyone.
posted on Sep 20, 2016, 5:38 PM 1
Posts: 1225; Member since: May 03, 2012
yeah, they got you forever talking like that!!! I buy a nice premium $50K car, and I only can fill it up 60% with gas or else!! Why would you settle for such mediocre standards? Trojan horse
posted on Sep 20, 2016, 7:15 AM 1
Posts: 3487; Member since: Oct 26, 2012
Try using your brain or perhaps reading the article before venting your eternal hate for Samsung. This is just a safe guard until people replace their phones. Fun Fact: Note 7 with 60% is still bigger then iPhone 7 with 100% battery.
posted on Sep 20, 2016, 8:04 AM 4
Posts: 1409; Member since: Jul 06, 2014
Android is about freedom and no restrictions they said. JOKES! We don't pay 100% and end up getting 60% and screwed
posted on Sep 20, 2016, 6:26 AM 3
Posts: 1390; Member since: Oct 05, 2014
Uhh thats why its getting replaced with a unit that gets 100%? Who cares if the recalled defective unit gets only 60%...
posted on Sep 20, 2016, 6:35 AM 8
Posts: 43; Member since: Aug 10, 2014
I agree. You can be rest assured that the new Note 7 rolling off the line today will have stricter quality control to avoid any issue that may pop up unexpectedly. You can also be assured that the same scrutiny will happen to their next flagship, because that's the least they could do to repair their reputation. No more gambling on quality to rush off launch dates. Think about it, between "you're holding it wrong" and "send it back to us for a new phone or keep it but only 60% battery to be safe" I'd take Samsung any other day
posted on Sep 20, 2016, 9:21 AM 1
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