Samsung forcing software update to limit Galaxy Note 7 battery to 60% maximum charge

Samsung forcing software update to limit Galaxy Note 7 battery to 60% maximum charge
Among the many decisions to speed up the Galaxy Note 7 recall process, Samsung announced that it will roll out a software update for the potential faulty devices, which will limit the battery's maximum charge.

According to Samsung Australia, the software update will do download and install automatically to all original Galaxy Note 7 smartphones that were purchased in this country. The update is meant to limit the smartphone battery to a maximum charge of 60%.

Aside from this update of the original Galaxy Note 7 devices, Samsung Australia announced that another software update will be pushed to replacement units. The update will introduce a green battery icon, which will allow users to easily identify the fact that the new phones do no have the reported battery issue and are safe to use.

The safety of our customers is our first priority. For this reason, we are working to identify and execute all appropriate measures to protect customer safety. We continue to urge customers who still have an affected Galaxy Note7 to complete a data back-up and factory reset before powering-down the device and returning it to their place of purchase to seek a replacement Galaxy Note7 or alternate remedy of their choice,” said Richard Fink, Vice President IT & Mobile, Samsung Electronics Australia.

In the meantime, these updates are not yet available in the United States, the country where Samsung had to recall around 1 million Galaxy Note 7 devices.

The South Korean company confirmed that Galaxy Note 7 replacement units will arrive in the US by no later than September 21. Unfortunately, many carriers are still oblivious of the recall process or tend to minimize it.

Keep in mind that the new, safe Galaxy Note 7 units come with a small black square on the box, not an S stick, as initially announced. However, it's very possible that some of the replacements to come with both safe signs.

Story timeline



1. trojan_horse

Posts: 5868; Member since: May 06, 2016

%60 limit is a good move! Now waiting for the replacement units.

4. Jimrod

Posts: 1605; Member since: Sep 22, 2014

There'll be no time for Techie to finish a comment on his Note 7 before his battery runs out now though. :(

9. Commentator

Posts: 3723; Member since: Aug 16, 2011

I'm pretty sure it already took him a few charges anyways...

10. RebelwithoutaClue unregistered

Hahaha or perhaps he is forced to use shorter comments. We all benefit from this update ;)

19. tech2

Posts: 3487; Member since: Oct 26, 2012

I'm starting to think that probably IS one of the reason why Samsung is limiting to 60%.

21. Swag_me

Posts: 18; Member since: Jun 22, 2016

Nailed it xD

25. Bankz

Posts: 2550; Member since: Apr 08, 2016

That's if it doesn't explode on him before 60% :D

34. Hoggington

Posts: 356; Member since: Feb 23, 2016

Hopefully he's been banned. I reported him a few times in the last couple of days. He is incredibly vulgar. Disgusting really. No need for anything like that on PA, or any comment section anywhere. Phone Arena will be a much better place to chat about tech and their reader base will double over the years, if we can get this comment section to a place of semi decency. Countless people are turned off to PA everyday, because of a handful of hateful users. We gotta get rid of them. And we will.

38. sissy246

Posts: 7124; Member since: Mar 04, 2015

Why because you don't agree with techie. I am sure people don't agree with you so you should be band. If everyone agreed it would be a boring place.

39. kiko007

Posts: 7500; Member since: Feb 17, 2016

There's a difference between debate and outright misinformation. Techie is a proponent of misinformation, vulgar to downright offensive language, and sexist behavior. I can recall him on several occasions discriminating against women here, and that's just sad IMO.

41. jeroome86

Posts: 2314; Member since: Apr 12, 2012

That's a fact. But the reason he's not here is because he lit up the comment section about what it cost to build iPhones. In a other article. He refuses to return his Note 7's setting a very bad example for everyone.

40. Commentator

Posts: 3723; Member since: Aug 16, 2011

This is a mispost!!!1 Plz ignore kthx!

12. bubbadoes

Posts: 1225; Member since: May 03, 2012

yeah, they got you forever talking like that!!! I buy a nice premium $50K car, and I only can fill it up 60% with gas or else!! Why would you settle for such mediocre standards? Trojan horse

16. Clars123

Posts: 1078; Member since: Mar 16, 2015

isnt the point to bring in the phone for one that goes to a 100%...

18. tech2

Posts: 3487; Member since: Oct 26, 2012

Try using your brain or perhaps reading the article before venting your eternal hate for Samsung. This is just a safe guard until people replace their phones. Fun Fact: Note 7 with 60% is still bigger then iPhone 7 with 100% battery.

43. andynaija

Posts: 1261; Member since: Sep 08, 2012


31. tedkord

Posts: 17408; Member since: Jun 17, 2009

He isn't selling for that. He'll get a brand new replacement Note 7 with full size battery within the week, and will continue to have the best phablet.

28. thegeneral7010

Posts: 437; Member since: Dec 10, 2014

F U ... got it ?

30. sissy246

Posts: 7124; Member since: Mar 04, 2015

Butt hurt

29. bobby84

Posts: 595; Member since: May 13, 2016

I'm not installing that. Sorry

2. HugoBarraCyanogenmod

Posts: 1412; Member since: Jul 06, 2014

Android is about freedom and no restrictions they said. JOKES! We don't pay 100% and end up getting 60% and screwed

3. DeusExCellula

Posts: 1390; Member since: Oct 05, 2014

Uhh thats why its getting replaced with a unit that gets 100%? Who cares if the recalled defective unit gets only 60%...

20. maherk

Posts: 6933; Member since: Feb 10, 2012

I care, since me and few others who I know Samsung are refusing to replace our Note 7 units.

26. Bankz

Posts: 2550; Member since: Apr 08, 2016

Btw, samsung should forget the note7 and accept defeat already.. They should put their efforts on making the s8 a badass phone.

27. FBIsurveilance

Posts: 43; Member since: Aug 10, 2014

I agree. You can be rest assured that the new Note 7 rolling off the line today will have stricter quality control to avoid any issue that may pop up unexpectedly. You can also be assured that the same scrutiny will happen to their next flagship, because that's the least they could do to repair their reputation. No more gambling on quality to rush off launch dates. Think about it, between "you're holding it wrong" and "send it back to us for a new phone or keep it but only 60% battery to be safe" I'd take Samsung any other day

32. tedkord

Posts: 17408; Member since: Jun 17, 2009

It's the best there is, no defeat.

11. Scott93274

Posts: 6040; Member since: Aug 06, 2013


13. Tanii

Posts: 132; Member since: Apr 30, 2015

Android is about freedom indeed, 1000 good things & one mistake? That doesn't mean the freedom has been snatched.

22. sissy246

Posts: 7124; Member since: Mar 04, 2015

What part of the article did you not under stand. Try reading it again. It's only tell the bad phones are all turned in.

5. sergiobr

Posts: 718; Member since: Feb 25, 2013

I have to wait Note 8 , because they will sell all the problematic units here in Brazil and in the others small markets. No black square, no S and no battery notifications !

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