Samsung to offer details about Galaxy Note 7 issues "in the coming weeks"
While carriers and Samsung retail partners are offering full refunds to all customers who bought the Galaxy Note 7, regardless of the time of their purchase, the South Korean company is still trying to find out what's causing its smartphones to blow up even when they're powered down.
Since there are many theories flying around, Samsung has decided to clear up things a bit and let people know that the investigation is still underway and that we should expect an announcement soon.
That being said, any of the theories that we've been writing about in the last few days are just speculations, even if some of them come from official sources who did not want to be named.
In other news, if you're still having second thoughts on whether or not to return your Galaxy Note 7, then don't since you'll get all your money back and get to keep all the freebies you receive during pre-order. But more importantly, you won't risk being injured while asleep.
This story is part of:The explosive Galaxy Note 7 saga (140 updates)
9 November Canadian couple abroad had to destroy their Note 7 phones to get home, files class action lawsuit against Samsung
8 November Samsung Canada will exchange Galaxy Note 7s, bought from a third-party
3 November Samsung promises to work hard towards regaining consumer trust
3 November Samsung promises to get rid of its Galaxy Note 7 stockpiles with minimal damage to the environment
1 November Chinese customers outraged after Samsung execs kneeled to apologize for the Galaxy Note 7 fiasco