T-Mobile updates Galaxy Note 7 exchange process, customers get to keep all freebies
Since all major carriers in the United States have sold the Galaxy Note 7 in large quantities, they are now trying to convince customers to exchange their potentially dangerous phones to completely different models.
We've already reported that Sprint confirmed it will honor the replacement of all Galaxy Note 7 units to any other device. On top of that, the carrier will also offer customers a $25 service credit on their bill if they choose to move to a Samsung Galaxy S7 or S7 edge.
However, it looks like T-Mobile updated the Note 7 exchange program one day before Sprint. The carrier is urging customers to power down their Galaxy Note 7 smartphones and return them as soon as possible. Also, they will receive full refunds, which they can apply towards the purchase of any device in T-Mobile's inventory as a replacement, minus the Note 7 of course.
Moreover, the Magenta carrier announced that customers can return any accessories they purchased from T-Mobile for use with the Galaxy Note 7 and they will receive full refunds as well. Naturally, T-Mobile is waiving any restocking charges, so you won't have to worry about that.
It's also worth noting that consumers who purchased the Galaxy Note 7 during the pre-order period will be allowed to keep the free Netflix subscription and Gear Fit or SD card they received by taking advantage by the carrier's offers.
Last but not least, all customers who purchased the Samsung Galaxy Note 7 will automatically get a one-time $25 credit on their T-Mobile bill within two cycles.
In order to get rid of your exploding Galaxy Note 7 units, you should visit a T-Mobile retail store or you can call the carrier's customers care line for additional details.
This story is part of:The explosive Galaxy Note 7 saga (140 updates)
9 November Canadian couple abroad had to destroy their Note 7 phones to get home, files class action lawsuit against Samsung
8 November Samsung Canada will exchange Galaxy Note 7s, bought from a third-party
3 November Samsung promises to work hard towards regaining consumer trust
3 November Samsung promises to get rid of its Galaxy Note 7 stockpiles with minimal damage to the environment
1 November Chinese customers outraged after Samsung execs kneeled to apologize for the Galaxy Note 7 fiasco