Samsung GALAXY Nexus volume issues are software related, fix coming soon

posted by Nick T. / Nov 23, 2011, 9:11 AM

Samsung GALAXY Nexus volume issues are software related, fix coming soon

Over the past several days, a number of Samsung GALAXY Nexus owners have been complaining about a strange issue related with the volume level of their smartphone. Dubbed SAV-Ghost, the glitch causes the volume level of the device to drop unexpectedly, all the way down to mute on some occasions, after which the phone would sometimes even become unresponsive for a couple of seconds.

Fortunately, we now have a confirmation that the bug is entirely software related and that a fix is on its way. Word comes from Google itself, which made several medias aware that a solution has already been developed.

We are aware of the volume issue and have developed a fix. We will update devices as soon as possible.

However, no release time frame has been given regarding the software fix, but knowing that Google will release the patch in a timely manner is always a good thing. It is also good to know that the glitch has nothing to do with the hardware of the Samsung GALAXY Nexus, as it would have probably made us wait for the smartphone's U.S. launch even longer.

source: Google via Pocket-Lint

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23 Comments

1. burnetet

Posts: 6; Member since: Oct 18, 2011

dingleberrys

posted on Nov 23, 2011, 9:18 AM 0

2. remixfa

Posts: 14605; Member since: Dec 19, 2008

and the geek world breathes a collectve sigh.. lol NOW LAUNCH THE DARN THING!! lol

posted on Nov 23, 2011, 9:20 AM 11

3. Zayuh24

Posts: 149; Member since: Nov 21, 2011

Glad that Google is admitting it made a mistake and is taking action to fix it. If only manufacturers were as responsive (sigh)

posted on Nov 23, 2011, 9:20 AM 3

4. Bethistopheles

Posts: 25; Member since: Oct 13, 2011

I'm valiantly suppressing the urge to do a highly embellished happy dance. Yaaaay!!

posted on Nov 23, 2011, 10:28 AM 1

5. warlockz

Posts: 156; Member since: Oct 10, 2011

Cool must be nice to own a nexus lol a nice fix to release date be cool for vwz

posted on Nov 23, 2011, 11:20 AM 0

6. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

And the iFans are pissed that volume-gate is going to be resolved. Battery-gate continues.

posted on Nov 23, 2011, 11:20 AM 3

21. Droid_X_Doug

Wow. Only 11 thumbsdown votes? I thought there were more iFans on PA.

posted on Nov 23, 2011, 2:46 PM 2

7. Sniggly

Posts: 7305; Member since: Dec 05, 2009

I read elsewhere that the LTE Galaxy Nexus is confirmed to have a december release on Verizon. The november release was apparently applicable to the GSM/European version.

posted on Nov 23, 2011, 11:35 AM 1

8. kpfirefighter

Posts: 160; Member since: Sep 20, 2011

I think the november release was for the release in Canada not the U.S I talked to a store employee and he said black friday is what they heard. Then he said if not than next week. But you know they don't really know sh*t sometimes.

posted on Nov 23, 2011, 11:42 AM 0

12. beatsandmelody

Posts: 109; Member since: Nov 01, 2011

I don't think Google became anymore specific than just "the phone will be available in Nov" because they didn't know. They probably had all kinds of details to work out with all sorts of carriers in various countries, and Verizon might've already been negotiating for a Dec launch. I'm cool with Dec, I just wish they'd SAY SO.

posted on Nov 23, 2011, 12:18 PM 0

13. remixfa

store reps only know what is told on sites like these. There is no internal information.

posted on Nov 23, 2011, 12:23 PM 0

15. roldefol

Posts: 4744; Member since: Jan 28, 2011

And that's only if the reps are as interested in their products as we are. I remember back in September I was talking to a salesguy about the Vigor and Prime and I pretty much got "oh, like a Thunderbolt 2 and Charge 2?" Makes us either really easy or really hard to sell to.

posted on Nov 23, 2011, 12:54 PM 1

10. LewsTherin006

Posts: 140; Member since: Nov 18, 2011

i read that too. It seems to me Verizon is waiting so that way they can launch another cool phone during december, instead of having so many in november.

posted on Nov 23, 2011, 11:55 AM 0

11. roldefol

I thought maybe they would launch the Droid 4 in mid-December, but given the complete lack of fanfare for the Droid 3, maybe they're not excited for it. Verizon is usually last out of the gate with new products, so it wouldn't surprise me if they waited until a few other countries found the bugs first.

posted on Nov 23, 2011, 12:06 PM 0

9. kpfirefighter

But on the other hand I love how they are telling us all these great things the phone can do and some it can't. But they won't give us the the most simple info.... The launch date!

posted on Nov 23, 2011, 11:48 AM 0

14. networkdood

Posts: 6330; Member since: Mar 31, 2010

So, Samsung is using Europe as their testers? Cool....

posted on Nov 23, 2011, 12:39 PM 2

16. kpfirefighter

I'm totally fine with a December launch! just give us a day! that's not a lot to ask

posted on Nov 23, 2011, 1:45 PM 0

17. robinrisk unregistered

What i did not relaize is the alck of a Menu Button, that makes it kinda iPhoneish, and i really dont like that. I've always loved that whenever i need to use the menu, i just click on the button. However there should be a mod for it as soon as it comes out in the states right?

posted on Nov 23, 2011, 1:46 PM 0

18. roldefol

I thought the (virtual) button on the right was the menu button. Back, Home, Menu. Only one missing is Search.

posted on Nov 23, 2011, 2:04 PM 0

19. McLTE

Posts: 922; Member since: Oct 18, 2011

With the NEXUS.. the buttons you are used to, are going to be part of the screen now, not individual buttons as before. In practice, under most circumstances, you'll see similar buttons across the bottom of the screen, operating as they used to. Now, some programs will have the ability to make the buttons go away and use the ENTIRE screen. No need to worry.

posted on Nov 23, 2011, 2:06 PM 0

20. roldefol

Right, she was commenting that there isn't a button for the app menu (settings/options menus, etc). And I was mistaken, the three standard virtual buttons are Back, Home and Multitasking (to switch between apps I assume). Which I guess makes sense but may take some getting used to for current Android users.