Oreo bug incorrectly shuts down mobile data on Pixel phones used on certain carriers

Oreo bug incorrectly shuts down mobile data on Pixel phones used on certain carriers
The Oreo update is not such a tasty treat for some Pixel users. It seems that the update to Android 8.0 over certain carriers is causing mobile data on some Pixel models to incorrectly stop working. While a number of users are typing out complaints on various Google product forums (like the Pixel user community), it turns out that one Google employee has said that a fix is in the works. When it is disseminated is anyone's guess at the moment.

The devices involved are sending out notifications to users telling them that their data allowance has run out. But that is not true. It appears that the phones are misreading zero-rated data. For example, let's say that your carrier allows unlimited service to WhatsApp. Even if you've burned through all of your monthly data, you still should be able to access WhatsApp. However, because of the bug, the Pixel will just turn off mobile data. This also happens in other situations where the Pixel user has more data to use under his/her monthly allowance, and for some reason mobile data is still shutting down.

The word around the water cooler is that this is related to the carriers in markets like Honduras, Indonesia, and Romania. And while Google says that this is a top priority, right now the only solution is to flash back to Android Nougat.

source: GoogleProductForums via AndroidPolice

Related phones

Pixel XL


Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.
FCC OKs Cingular's purchase of AT&T Wireless