HTC One M9+ pulled in Netherlands over 4G issues?

posted by Alan F. / Aug 11, 2015, 6:33 PM

HTC One M9+ pulled in Netherlands over 4G issues?

The HTC One M9+ is being pulled from some retail stores in the Netherlands. According to one source who is said to be familiar with the situation, the phone is experiencing issues with 4G LTE connectivity, leading HTC to temporarily halt sales of the handset. One report says that the Netherlands stores of the Phone House chain are affected, and that HTC will disseminate a software update to eliminate the problem before the units go back on sale.

HTC has issued an official statement stating that the manufacturer is currently investigating the HTC One M9+. The company doesn't mention anything about a problem with 4G. If the issue turns out to be software related, the aforementioned software update should be able to fix the phone. If hardware is the problem, HTC might be forced to issue a recall.

"HTC puts the quality of its products and providing an optimal user experience first. In that context, we are currently investigating the HTC One M9 +. This device we have to pick that reason temporarily, from the sales. Once more is known, we will let you know. Thanks in advance for your understanding and patience."-HTC

The HTC One M9+ features a 5.2-inch Super LCD 3 screen with a 1440 x 2560 QHD resolution. This works out to a pixel density of 565ppi. A MediaTek 6795 SoC is under the hood, with an octa-core 2.2GHz CPU and the PowerVR G6200 Rogue GPU. 3GB of RAM is inside, along with 32GB of expandable native storage. Of that amount, 21GB is available to end-users. A 20MP camera is located on the back of the device, and the infamous 4MP Ultrapixel camera that used to be on the back of the HTC One (M7) and HTC One (M8) is now in front taking selfies and hosting video chats. Keeping the lights on is a 2840mAh battery. Android 5.0 is pre-installed with Sense 7.0 running on top.

We will be waiting to see if HTC can successfully send out an update to fix the phone, or if more drastic measures are required.

HTC One M9+

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HTC One M9+

Thanks for the tip!

source: AndroidWorld.nl (translated) via MobileCowboys

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12 Comments

1. drifter77

Posts: 400; Member since: Jun 12, 2015

Such a fail HTC.

posted on Aug 11, 2015, 7:15 PM 1

10. sharks

Posts: 236; Member since: Feb 16, 2013

With the ongoing trend with HTC, it's getting normal to expect more and more failure news about HTC whenever i check on PA everyday.

posted on Aug 12, 2015, 1:23 AM 0

11. hellbread

Posts: 309; Member since: Nov 21, 2014

Interesting thing is how you fail to report similar thing when samsung is in question. Even sammobile reported it.http://www.sammobile.com/2015/08/03/major-retailers-and-carriers-in-russia-have-stopped-buying-samsung-handsets/

posted on Aug 12, 2015, 3:05 AM 0

2. ibend

Posts: 6747; Member since: Sep 30, 2014

as if M9 isnt fail enough :facepalm:

posted on Aug 11, 2015, 7:48 PM 0

3. fyahking

Posts: 1146; Member since: Jan 28, 2015

They didn't test this s**t before it goes on sale?

posted on Aug 11, 2015, 7:56 PM 0

4. camera531

Posts: 346; Member since: Jun 30, 2012

They didn't even release it in the US. We just got the failed M9. I remember when HTC was the Android KING. The Evo was a huge industry shake-up (and one of my all time favorites).

posted on Aug 11, 2015, 8:08 PM 1

5. jeroome86

Posts: 2314; Member since: Apr 12, 2012

Fallen from grace. Looks like they may not make it.

posted on Aug 11, 2015, 8:29 PM 0

6. Tziggy14

Posts: 623; Member since: Sep 02, 2014

I hightly doubt anyone was buying it anyway. And here i thought Blackberry was doing worse.

posted on Aug 11, 2015, 8:29 PM 3

9. B-power

Posts: 258; Member since: Feb 22, 2014

You're pretty right. Here in the Netherlands you,re not cool if you have anything other than huawei, apple or samsung. They all have old phones from 2012/13 mostly iphones 4/5 and samsung s3/s4.

posted on Aug 12, 2015, 12:21 AM 0

7. kozza3

Posts: 777; Member since: Oct 17, 2012

posted on Aug 11, 2015, 10:25 PM 1

8. Scott93274

Posts: 6025; Member since: Aug 06, 2013

... You do have a very compelling point... Well said.

posted on Aug 11, 2015, 10:49 PM 1

12. j2001m

Posts: 3061; Member since: Apr 28, 2014

You be in luck if you get any cash back or your phones changed over in the USA if you got an m9 as they going to go out of business. Them because just before there years up all buyers of the n9 are going to ask for a new one without any marks or problems or ask for cash for the upgrade, that going to end them