BlackBerry splits BBM into three services, switching platforms no longer possible after September 25

BlackBerry splits BBM into three services, switching platforms no longer possible after September 25

In the last couple of weeks, many BBM users ran into issues when trying to switch their BBM accounts from one platform to another. Apparently, they couldn't access their contacts, groups, and BBM channels after moving from one device to another.

Well, it turns out that BlackBerry was working on something that made the BBM servers temporarily unavailable. The Canadian company announced today that it has decided to split BBM into three separate services: BBM Enterprise for all devices, BBM Consumer for BBOS and BB10, and BBM Consumer for Android, iOS and Microsoft devices.

Among other things, the changes are meant to prevent BBM consumer accounts on BlackBerry 10 from moving their BBID to another device that runs Android, iOS or Windows Phone.

According to BlackBerry, BBM consumers on BB10 and BBOS can switch to an Android, iOS or Microsoft device using their existing BBID while maintaining all your contacts, but they will no longer be able to switch back to their BB10 or BBOS device using the same BBID.

Moreover, beginning September 25, BBM consumers will no longer be able to switch to an Android, iOS or Microsoft device using their existing BBID whatsoever. BlackBerry will allow you to switch between BBOS and BB10 devices seamlessly using your existing BBID after September 25, but switching to an Android, iOS or Microsoft device after this date will require a new BBID to re-invite contacts to the new BBM Consumer account.

BBM Enterprise users aren't affected by this change, except for the fact that they won't be able to migrate their account to a BBM Consumer account for Android, iOS and Microsoft devices using their existing BBID.

The good news is BlackBerry plans to add a new feature called MPoP (Multiple Points of Presence), which will allow users to have BBM Enterprise running on all their devices at the same time using the same BBID.

source: BlackBerry

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17 Comments

1. asiansatan

Posts: 59; Member since: Sep 18, 2014

A self-goal, by any chance?

2. meanestgenius

Posts: 21030; Member since: May 28, 2014

I've known about this for a couple of days now, and I'm not any happier about this now than I was when I first found out about this. So people are just going to lose their purchases on BB10 if they move their BBID to an Android, iOS or Microsoft device? And then you also have to create an entirely new BBID after the 25th of this month of you want to go to BB10 BBM from cross-platform BBM and vice-versa? What kind of BS is this? You're doing a disservice to good portion of your user base/fanbase by doing this BlackBerry, and that is not cool at all. I cannot in good conscious support you on this one. It's just a shtty move all around.

7. Dr.Phil

Posts: 2210; Member since: Feb 14, 2011

If I'm not mistaken, this is because of their partnership with Emtek who basically helped take over the consumer BBM from Blackberry. BBM for consumers is going from Canadian servers to Google cloud servers in Asia. That's the reason why BBM users can't cross over: they're on two completely separate servers, with the consumer BBM servers being in Asia while the legacy servers are still in Canada.

8. meanestgenius

Posts: 21030; Member since: May 28, 2014

They actually could still enable the servers to allow the devices to cross over. It's been happening all of this time, with the servers solely being in Canada. This is more Emtek probably not wanting/caring about legacy and BB10 BBM users, since they solely focus on cross-platform BBM (Android, iOS), and BlackBerry only really caring about the enterprise consumer.

15. PenTiltoKet

Posts: 552; Member since: May 18, 2016

No. EMTEK only BUY the BBM for android/ios, not the failed/dead OS part.

16. meanestgenius

Posts: 21030; Member since: May 28, 2014

Emtek didn't "buy" anything. They licensed the use of BBM from BlackBerry. Learn the difference.

14. PenTiltoKet

Posts: 552; Member since: May 18, 2016

TRUE!! Although BB always said that the partnership with EMTEK is just a partnership & BB still owning the BB platform. In Indonesian news is said that EMTEK were buying the BBM platform. It will be 100% owned by EMTEK.

17. meanestgenius

Posts: 21030; Member since: May 28, 2014

http://blogs.blackberry.com/2016/12/ensuring-a-bright-future-for-bbm-in-indonesia/ That article proves you absolutely wrong, and it even touched on the Emtek article. I so love proving you wrong, lol.

3. Leo_MC

Posts: 5917; Member since: Dec 02, 2011

Can't the users decide to just use whatsapp instead?

4. robocopvn

Posts: 504; Member since: Mar 10, 2010

Idiot actions!

9. Flash

Posts: 1972; Member since: May 19, 2017

Blackberry has been making a lot of those recently if you ask me.

11. meanestgenius

Posts: 21030; Member since: May 28, 2014

Nobody asked. Get over it.

5. Crispin_Gatieza

Posts: 3041; Member since: Jan 23, 2014

Did they put BBM back on Windows? It's been gone for almost a year now.

6. xtroid2k

Posts: 601; Member since: Jan 11, 2010

Hmmm, My guess is they are completely revamping the ID system. BB10 and BBOS are on the way out so my guess is the company recognizes this and wants people to buy their Android hardware or IOS device. It costs less money when you have less ecosystems to support. Smart move John!

10. Flash

Posts: 1972; Member since: May 19, 2017

Well to be fair, I don't think BBM has that many users outside of the "enterprise" market and the select few who still use it after moving on from blackberry handsets.

12. meanestgenius

Posts: 21030; Member since: May 28, 2014

Over 60 million monthly active users in Indonesia alone that aren't "enterprise" users means you have no idea what you're talking about.

13. Crispin_Gatieza

Posts: 3041; Member since: Jan 23, 2014

You really need to find a new proctologist to help you with that BlackBerry butthurt. There's a famed Jamaican proctologist here in Miami, his name is Pokemon.

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