Samsung has quietly fixed the Galaxy Note 5's Pengate issue
1. Jimrod (Posts: 1394; Member since: 22 Sep 2014)
OMG, Apple will have to make a sticking pen now... You can bet if they did this site would go into meltdown. As it's Samsung, meh, glad they fixed it.
7. willard12 (Posts: 1708; Member since: 04 Jul 2012)
I'd bet the original article had 1 or 2 comments.
47. Aploine (Posts: 433; Member since: 24 Oct 2013)
I'm amazed by the way that Samsung managed their corporate responsibility.
First they refuse to acknowledge the problem screwing those who already
bought N5, then go and fixing it silently.
Why? Too high the cost? But you already take a fortune for that phone.
Good job Samsung.
11. Zylam (Posts: 827; Member since: 20 Oct 2010)
Yup, it's ironic how they call apple fans isheep etc when they themselves are letting Samsung screw them by removing features like SD and removable battery. Samsung fans no better than apple fans, probably even worse.
17. ibend (Posts: 4826; Member since: 30 Sep 2014)
Android user isnt always samsung fans.. they have gazillion of choice if they want SD or removable battery, lol
26. nodes (Posts: 739; Member since: 06 Mar 2014)
still, best hardware you could find on an Android phone is on Samsung's.
46. chenski (Posts: 432; Member since: 22 Mar 2015)
Yes, but hardware is only half the story...
30. XperiaFanZone (Posts: 2134; Member since: 21 Sep 2012)
It's annoying when they criticise Samsung fans then talk about Android fans as if Samsung is the only Android phones there are. Typical Apple fans.
Back to topic: this shouldn't even be called a "gate", not Samsung's fault that users can be stupid enough to insert the pen incorrectly. This is like calling iPhone's explosive problem a "chargegate" or "pocketgate".
37. Jimrod (Posts: 1394; Member since: 22 Sep 2014)
Well people probably shouldn't try to bend their phones either right? If this was Apple it would 100% be a "Pengate" and be absolutely huge.
Also, where in the above comments did anyone talk about Android until iBend started waffling? You guys wind yourselves up, it's hilarious.
42. XperiaFanZone (Posts: 2134; Member since: 21 Sep 2012)
That time it bent automatically in purses and pockets. It wouldn't be pengate, more like the witty "you're inserting it wrong" comments.
51. Zylam (Posts: 827; Member since: 20 Oct 2010)
Where exactly did I mention "Android fans?" I kept it at Samsung, I'm an android fan myself. You and ibend are the ones who assume people calling out Samsung are insulting Android users.
50. Zylam (Posts: 827; Member since: 20 Oct 2010)
Where in my post did I even mention Android? I'm an android fan, yet you were the one who seemed to think I was insulting Android when I talked about Samsung fixing a severe flaw after telling people it's normal.
24. catze86 (Posts: 726; Member since: 07 Dec 2015)
Still better than screwed by Apple. Or burned by iPhone.
38. Jimrod (Posts: 1394; Member since: 22 Sep 2014)
Did someone stick an Apple phone up you? Did they set fire to you with one? You seem bitter about something.
13. MrElectrifyer (Posts: 3201; Member since: 21 Oct 2014)
At least they weren't in denial of the flaw (only fandroids were) and they didn't screw consumers for a whole year waiting till another generation of the device before they fixed the flaw...unlike some rotten fruits.
27. nodes (Posts: 739; Member since: 06 Mar 2014)
they were, they told users to read the phone's manual(yes, because everyone reads the manual before they use their brand new phone, /s).
and eventually, they did fix this issue is a confirmation that it IS a design flaw.
44. rd_nest (Posts: 1593; Member since: 06 Jun 2010)
Not only manual, it's also mentioned in big bold sticker. If you are blind and an idiot, nobody can help you.
2. hwb01 (Posts: 308; Member since: 17 Apr 2014)
Still don't don't see why/how someone would put the S-pen in backwards
6. talon95 (Posts: 565; Member since: 31 Jul 2012)
I have to watch all of the 2-12 year olds to make sure they don't try to put it back in wrong. That's who would do it!
I can lock the screen to the coloring app, or I can just leave it locked and let them draw on the lock screen. But I have to resort to not letting them see where the pen came from so they don't try to put it back when they're done, and watch like a hawk the whole time. What a pain for something so simple to design around.
18. ibend (Posts: 4826; Member since: 30 Sep 2014)
chance to drop it, throw it, pee on it, or feed it to dog is alot bigger than put S-pen backward, and I bet 99.9% of 2-12year old didnt know how to pull-out S-pen in the first place
32. talon95 (Posts: 565; Member since: 31 Jul 2012)
Well you obviously don't have kids. It's a kid, not an ape.
Haha, you think a 12 year old can't even pull it out, when any 5 year old already knows how. Are we to question the IQ of your offspring?
And when your kid is screaming on an airplane you can bet you give them a $700 phone to play with. It's in a case. They've played with it 100 times and never done anything you mentioned. I can't believe i even bother responding to people who speak random nonsense, all goes over your head anyways. 99.9% ....of children are smarter then you?
39. Jimrod (Posts: 1394; Member since: 22 Sep 2014)
The defensiveness from the usual trolls is amazing.
Should probably bookmark this page for when the iPhone 7 comes out and it's found that hitting it repeatedly with a hammer results in it not working or something "Hammergate"...
21. sissy246 (Posts: 1348; Member since: 04 Mar 2015)
Will it is pretty dumb letting a 2 1/2 year old play with a $750 phone.
12. Zylam (Posts: 827; Member since: 20 Oct 2010)
Never heard of a mistake? So according to you people purposefully drive their cars into other objects as there's no reason for them to do it otherwise.
28. judik971 (Posts: 75; Member since: 26 Sep 2013)
Ok but most of the time, the driver is responsible not the car
52. Zylam (Posts: 827; Member since: 20 Oct 2010)
That's besides the point, the drivers could be 100 percent at fault every time, the entire point is humans make mistakes and inserting a stylus the wrong way at least once over two years is a pretty normal thing, it doesn't take a rocket scientist to add a safely measure, the older notes didn't have s pen wrong insertion issues, it'd a note 5 thing, which Samsung just fixed after saying it wasn't a problem. That's screwing over the people that bought it before.
3. theguy2345 (Posts: 1216; Member since: 24 Jun 2014)
So they have basically just admitted it was a design flaw (because it was, other than what the Samsung fanboys had to say). Good to see Samsung taking responsibility and fixing it though. Others would just keep it broken.
5. willard12 (Posts: 1708; Member since: 04 Jul 2012)
Design flaws usually aren't listed as warnings in the user manual. They are usually things that got passed the QA process and are unknown to the company. What Samsung wasn't prepared for was the fact that everything needs to be idiot-prof down to the last detail. In fixing it, they have admitted that people are stupid.
8. talon95 (Posts: 565; Member since: 31 Jul 2012)
Quality obviously caught it too late in the process and it was already in production, so they just put it in the manual to cover their butts. But they certainly know that it was their own fault for allowing it through.