Apple iPhone user sues Apple over iOS 7 download
Once iOS 7 is loaded on an Apple iPhone or Apple iPad, it cannot be removed even if the parallax effect is making you dizzy and sick to your stomach. Mencher, like many others, is upset that the updating process starts out being automatic with the install file. Once the update is complete, there is no way to downgrade back to iOS 6. Going from iOS 5 to iOS 6 also started automatically, although that update didn't change the look of the OS. According to analytics firm Mixpanel, Apple's latest iOS build is on 72% of Apple's mobile devices, the fastest adoption of any version of Cupertino's mobile OS.
The new UI on iOS 7 eliminates the bright, glossy colors of iOS 6 and replaces it with a flat, pastel like look. In addition, the skeumorphic icons, such as a well-worn leather book cover, were replaced with a more modern look. Mencher's suit follows up on a complaint he made with the Better Business Bureau last month. He is seeking the removal of the installer file as well as $50. Mencher said that he also might move the law suit to a higher court and could expand it to class action status.
source: Mixpanel via CNET
1. rodkurt (Posts: 128; Member since: 29 Nov 2012)
Auto update to iOS 7 then everybody loses their minds.
7. promise7 (Posts: 167; Member since: 03 Jul 2013)
It doesn't actually auto update, it downloads iOS 7, but doesn't install it until you give it permission. But, since it downloads it already, you lose that space.
11. Kurai (unregistered)
Basically, you are being forced to update . . .
52. ZeroCide (Posts: 594; Member since: 09 Jan 2013)
Forcing someone to upgrade when they don't want or like it seems to be the Apple way. This is a worst fiasco than last years Apple maps... Can't wait for next years fiaco!!! WIll it be even worst?
70. taikucing (Posts: 611; Member since: 18 Jan 2013)
It's like the iPhone users get a message like this:
Newer version of iOS is available. Would you like to update?
- Update now
- No thanks. Remind me every 1 second
* The update will be automatically downloaded if you leave this screen
60. rodkurt (Posts: 128; Member since: 29 Nov 2012)
so I guess the only solution to this is never connect your phone to the internet haha
2. GeekMovement (Posts: 1136; Member since: 09 Sep 2011)
Is he serious? If he doesn't like iOS7 then just grab a different phone.
8. JojoGo101 (Posts: 203; Member since: 17 Dec 2012)
Yeah, it's not like he is so rich he can buy 5 phones or anything. be realistic. He paid for the phone.
58. funchumm1206 (Posts: 52; Member since: 04 Mar 2013)
But he has money to file a lawsuit though..
64. reckless562 (Posts: 173; Member since: 09 Sep 2013)
u SWEAR like it costs that much.
it takes knowledge, some TIME, and a lil dedication to stand up to tha apple heads forcing the update on ppl. cant wait for it to go class action baby !!!!! mabye it will help wake up some of the isheep so they can free themselves from the MATRIX.....LOLS! plus 1 for matrix!
85. GeekMovement (Posts: 1136; Member since: 09 Sep 2011)
In that case his time is better spent earning himself more money instead of wasting his time filing a law suit. He's complaining about something that's not going to change whether we like it or not.
He doesn't need to buy 5 phones he only needs one more that's not an iphone heck maybe his friends have a spare. I'm sure he can afford that if he has the money to file a law suit. He should have also gone with a different OS to begin with because let's be honest iOS7 is pretty much only a visual change from iOS6 with additional features to make it more convenient.
90. johntennant (Posts: 2; Member since: 03 Nov 2013)
You're missing the point. Imagine you buy any other product, for example I'll use a car. You test drive 3 cars, the iCar, the GoogleCar and the WinCar8. After test driving them all you chose to buy the iCar because you like the way it drives, shifts, seat comfort, interior colour etc.... Now after you buy it and enjoy it for months, at no request, iCar inc. comes and updates your car so it shifts differently, they change your interior colours, and basically change the whole driving experience for you to the point that you would never bought that car if it worked that way when you tested it. No other company could get away with this, but Apple does. Even Microsoft allows you to remove/uninstall updates. Apple is pretty much doing a bait and switch by forcing ios7 updates. You pay for one product and they switch it to another. I think he has a great case, and I'd gladly join in the fight with him!
All he wants is the ability to undo an update so his phone works the way it did when he decided to pay for it. Pretty fair request I think. If Microsoft can allow undoing updates, why can't Apple?
86. DontHateOnS60 (Posts: 724; Member since: 20 Apr 2009)
No, but depending on which model he currently has, I've seen prices as high as $400 for used iPhone 5's (I know, that's ridiculous). So although I understand your sarcasm there, he doesn't need to be rich to get another phone. Heck, he bought the iPhone to begin with so we know he obviously had/has some money or can at least save some money to get another phone.
13. Kurai (unregistered)
Or he can sell his 5 apple devices and and buy 10 android devices . . .
16. alterecho (Posts: 465; Member since: 23 Feb 2012)
He'll be disappointed 10 times instead of 5 :)
68. dragonscourgex (Posts: 307; Member since: 16 Jan 2012)
The thing about Android is if you don't like the stock launcher and icon set... You can change them.
3. anirudhshirsat97 (Posts: 259; Member since: 24 May 2011)
Good for you... I will downgrade to iOS6 if I could. But that ain't happening.
59. Kjayhawk (Posts: 266; Member since: 07 Oct 2010)
I agree force closes like crazy!!! Any big game like gunners 2 or x com force close when ever i start playing. And the browser will force close whenever i get on a heavy imaged site. Really reminds me of my Droid 1 days... then again i am using a 4s.
4. datsyuk (Posts: 134; Member since: 11 Jan 2012)
Will never upgrade to horrific iOS 7. Not until I get my Android phone.
31. Synack (Posts: 624; Member since: 05 Jul 2011)
so when you get Android you will upgrade that phone to iOS7?
62. blingblingthing (Posts: 328; Member since: 23 Oct 2012)
Seeing it's a lot of android offerings going to iOS, if he did as you asked, wouldn't he be downgrading?
5. anirudhshirsat97 (Posts: 259; Member since: 24 May 2011)
Good for you... I will downgrade to iOS6 if I could. But that ain't happening.
9. PapaSmurf (Posts: 4219; Member since: 14 May 2012)
Well at least he's only asking for $50 instead of $50,000.
24. Miracles (Posts: 196; Member since: 31 Aug 2013)
He is serious and not in it for the money. +1 for him.
14. darkkjedii (Posts: 7799; Member since: 05 Feb 2011)
Wow dude, why'd you even give it permission. Android users, can you downgrade from an official non rooted version?
15. PapaSmurf (Posts: 4219; Member since: 14 May 2012)
Yeah by installing a custom ROM (CM, ParanoidAndroid, Carbon, Hellfire, LiquidSmooth, etc.)
35. xfire99 (Posts: 264; Member since: 14 Mar 2012)
That u are talking about, are rooted ROMs, not official ROMs and customs ROMS do need ROOT.
Just download official ROM and install it. Different OEM have different ways to reflash ROMs. But all are easy to do to and same way as u install a software on a windows PC, just need the smartphone conencted to the computer. :)
47. Shatter (Posts: 1658; Member since: 29 May 2013)
You can flash any version of the stock ROM. It requires the user to be smarter than on IOS. It is possible without rooting on most phones.
37. silver91342 (Posts: 3; Member since: 18 Oct 2013)
Don't have to get a custom rom or root. Just visit a OEM open source page.
22. Sniggly (Posts: 6217; Member since: 05 Dec 2009)
Yes. It's pretty much an automatic brick and you'll have to factory reset your phone, but as long as you have the previous SW version you can do it. I had to do it when I reversed from a leaked official update to 2.3 on my Droid X. No root required.
27. darkkjedii (Posts: 7799; Member since: 05 Feb 2011)
K thanx for the response snig. I wasn't sure
63. blingblingthing (Posts: 328; Member since: 23 Oct 2012)
Looks like he should have an android phone darkkjedi, don't you ask?
67. reckless562 (Posts: 173; Member since: 09 Sep 2013)
lol @darkkjedii come on man!!! join the light side of the open source Force!! leave the dark side applers behind!!
72. darkkjedii (Posts: 7799; Member since: 05 Feb 2011)
I'm on both sides, I have a note 2. Never tried or thought about downgrading the software, wasn't trying to start a flame war either. I just wanted to know if you could. Ip5s, note 2, ipad3, and ASAP an iPad mini 2.
74. 0kax0el0 (Posts: 14; Member since: 15 Nov 2012)
The problem here is that people doesn't like the looks of iOS and they can't do anything about it. An android update is mostly about features, if it changes the look and don't like it, you just install a different set of icons o launcher.
The keyword is OPTIONS, that's something Apple doesn't give to its customers and usually they don't care, but this time its annoying them.
- Apple: You're holding it wrong.
- Customer: Ok, so I won't touch the sides of the phone.
- A: You're taking photos the wrong way.
- C; Ok, I will cover the camera lens.
- A: You're watching your phone the wrong way.
- C: Ok, so I will not... wait what?
Ok, those are differente scenarios, as the first two are hardware related and the last is software, but precisely thats why there should be easier to have options.
80. FCB-Eto (Posts: 15; Member since: 17 Aug 2013)
With Sony you can there is a software tool called flashtool that's for Sony devices where you can go back to any of the older versions of phones software for example when I had my TX I wasn't happy with the first jellybean update so I went back to Ice cream sandwich. The only part is that you have to have the ftf file to go back and you can find those easily on XDA. Actually you can go back on Samsung as well.
17. jjjsong (Posts: 46; Member since: 27 Dec 2011)
It's funny he didn't know this when he bought the Apple device?
It should be common sense that Apple decides what's better for the user instead of the other way around.
19. PapaSmurf (Posts: 4219; Member since: 14 May 2012)
It's common sense to you, but the general public doesn't know. Stop trying to take a cheap bash at Apple.
44. TechBizJP08 (Posts: 474; Member since: 25 Mar 2013)
It's not like he is the king of geeks to know all stuff. He may be an average user for all i know.
18. bugsbunny00 (Posts: 465; Member since: 07 Jun 2013)
Fruit fans sues fruit, oohh man this is not good someone should do something...
20. 1113douglas (Posts: 162; Member since: 04 Jul 2013)
Thats why u go with samsung! Nuff said. My whole family, and business have galaxy s4s and 3s.
21. in_core (Posts: 74; Member since: 14 Sep 2012)
Typical i-users. They just whine about everything.
23. TwentyWendy (Posts: 56; Member since: 12 Aug 2013)
But dedenne still love ios berry no matter what :3
25. 9thWonderful (Posts: 227; Member since: 24 Jan 2013)
all this dramatics for a software update & just to demand $50? clearly you're not in it for the $...so sell your f'n iOS7 gadgets and buy some w/iOS 6 on it if it that's important to you. its about the same energy as being involved in a law suit. there you go, problem solved. christ...all that effort over nothing at all.
26. harigrg33 (Posts: 134; Member since: 20 May 2013)
Evn If he buys io6 after selling tht io7 device again new update will automatically get downloaded and installed and same problem gets a circle repeat like loop.....
29. 9thWonderful (Posts: 227; Member since: 24 Jan 2013)
i had to actually hit "install" for it to complete on mine. i've had an update install indicator for the last week or so & just initiated it today.
48. Shatter (Posts: 1658; Member since: 29 May 2013)
The guy has no choice. Deal with it or buy a different phone. Apple will win because it is in their terms of service that they can do it.
32. Landmarkcm (Posts: 289; Member since: 11 Aug 2009)
Wait im a bit lost here.. So he downloaded the update & now is mad because he cant back to ios 6?? You cant go back on Androids either once you update them! Also I don't get this so called parralex effect complaint. You don't even really notice the movement unless you rock your phone back & fourth! And you can also turn off the motion in the settings if it bothers you that much. It sounds like this guy has too much free time on his hands.