Latest OnePlus 7 Pro bug sees phones shutting down for no reason, but fret not, a fix is coming

Latest OnePlus 7 Pro bug sees phones shutting down for no reason, but fret not, a fix is coming
The OnePlus 7 Pro is without a doubt one of the best all-around smartphones money can buy right now, not to mention you don't actually need as much money to snap up this bad boy as you do for Samsung's Galaxy S10+ and even Apple's iPhone XR.

Unfortunately, early adopters of arguably the greatest handset ever released by the fast-growing OnePlus brand have had to deal with quite a few annoying bugs and software issues, ranging from so-called "ghost touches" to bizarre high-pitched noises and a frustratingly long list of both major and minor camera flaws. To its credit, the Chinese smartphone manufacturer sure went the extra mile to fix all these problems (and more), essentially rolling out a new update every couple of weeks to improve the system stability of the 7 Pro.

The latest over-the-air "optimization" package was delivered just a couple of days ago, but OnePlus is apparently already working on yet another fix for a relatively widespread bug. Several dozen users have been complaining on a handful of official forum threads of random shutdowns in the last few weeks, prompting the company to investigate the cause of this very serious plague and promise to issue an "update to address it"... eventually, according to a short statement offered to the folks over at Android Police.

Bizarrely enough, the first few reports date all the way back to May, followed by relative silence on the matter throughout June, and an apparent escalation of these issues in the past week or so. What's perhaps even weirder is that the glitchy behavior comes and goes for certain users, with affected devices sometimes shutting down several times a day and sometimes only once or twice every few days. 

The behavior can't be isolated or connected to a specific app or use case either, and worst of all, affected users are not able to boot their phones normally when the bugs happen. Instead, they need to hold the volume up and power buttons simultaneously, and on occasion, that takes time to work and bring things back to normal too. Naturally, that's pretty infuriating, but fortunately, OnePlus is "aware of this issue" and working hard to exterminate it as soon as possible.

Related phones

7 Pro
  • Display 6.7" 1440 x 3120 pixels
  • Camera 48 MP / 16 MP front
  • Processor Qualcomm Snapdragon 855, Octa-core, 2840 MHz
  • Storage 128 GB
  • Battery 4000 mAh(34h talk time)



1. tangbunna

Posts: 488; Member since: Sep 29, 2016

caused by gpu overclock

2. Larry_ThaGr81

Posts: 593; Member since: May 26, 2011

Thank you Samsung, so glad I chose stability over speed. Too many bugs regardless of how big or small they are.

3. Eclectech

Posts: 355; Member since: May 01, 2013

This is a joke comment, right? As the previous owner of several Galaxy phones, I can confidently say, I've had plenty of problems with them and it took ages to get an update. At least OnePlus is quick to patch their phones.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit for samples and additional information.