Supposedly safe Galaxy Note 7 catches fire in China, Samsung tries to offer another as replacement

We're not sure if this should be considered incompetence, stupidity or a little bit of both, but it looks like Samsung wanted to cover up another episode of “Galaxy Note 7 catching fire.” Since these practices have become the norm for big companies like Samsung, it might not look so unusual if not for the way the company tried to handle this particular issue.

What's really surprising and baffles us to the point of filing the report under “hard to believe” is the fact that the person owning the exploding Galaxy Note 7 was offered another Galaxy Note 7 as replacement.

Apparently, a former firefighter in China recorded a video of his Galaxy Note 7 catching fire and then asked Samsung for explanation; which came in the form of two employees who showed up at his house later that day to offer him a brand new Galaxy Note 7 and around $900 in compensation.

However, in order to receive the money and the new Galaxy Note 7, Zhang Sitong would have to keep the video he recorded private, something that he did not agree.

Samsung has been the bread and butter of tech media for weeks now, but that trend doesn't seem to slow down at all as more and more reports show how the South Korean company is trying to handle the Galaxy Note 7 recall.

Despite the fact that Samsung announced it has permanently discontinued the production and sales of the Galaxy Note 7, the handset maker is now left to deal with the recall of 1.9 million units that were in the hands of customers when the second recall was issued last week.

On top of that, the South Korean company will probably have to deal with a fair share of lawsuits filed by disgruntled customers or companies seeking financial advantages.

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1. kiko007

Posts: 7520; Member since: Feb 17, 2016

Sigh.....bring on the apologists who could rationalize genocide if it would protect the Korean conglomerate. I know you're here.....lurking in the shadows. Oh, and bring on the "FAKE!!!" dudes too...they're a riot with their conspiracy theories.

3. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

Also bring on their hater equivalent, where they celebrate the Note 7 disaster and wish that Samsung just completely burn to the ground.

6. kiko007

Posts: 7520; Member since: Feb 17, 2016

I'm not a "Scorched Earth" kinda guy. I prefer they slowly fade ominously into oblivion. It's not even about their products for me (they're really good BTW) but the s**tty way their top brass treat, well, everyone else. I'm all for competition stomping.... but sex scandals, federal crimes AGAINST people, and hiding the fact you caused people to die of cancer due to negligence in ventilation are all lowlife type BS. Note: I didn't feel this way until AFTER reading up on Samsung's company history, and they still make great phones. Just s**tty overseers.....

8. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

It's either they burn to the ground or change. Not really surprising though, those kind of evil stuff are pretty common for big companies, it's not like Samsung is the only one who does that kind of stuff.

4. Papa_Ji

Posts: 878; Member since: Jun 27, 2016

Still much safer then aluminium foil iToy.... Almost bulletproof glass (front & back )makes NOTE 7 much safer than aluminium foil toys. Note 7 does not explode like iPhone 7 to cause serious injury on FACE or ASS...

7. kiko007

Posts: 7520; Member since: Feb 17, 2016

That's kinda missed my point though. Something tells me you get that a lot XD.

13. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

And being lots of kool-aid :D

14. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014


2. bubbadoes

Posts: 1225; Member since: May 03, 2012

come on will never recover from this fiasco.

5. iFartarena

Posts: 16; Member since: Oct 09, 2016

Oh Lordy lol

9. DoggyDangerous

Posts: 1028; Member since: Aug 28, 2015

Ppl are still using Note 7 despite cancellation? Why they simply don't return it?

10. Settings

Posts: 2943; Member since: Jul 02, 2014

Count Techie in. All it thinks about is itself. That guy doesnt consider the safety of people around him.

11. iFartarena

Posts: 16; Member since: Oct 09, 2016

Someone is going to get their nuts burn.

12. bugsbunny00

Posts: 2267; Member since: Jun 07, 2013

this is so bad for Samsung,the s8 might not sell well next year and of course note8/edge.

15. Bernoulli

Posts: 4362; Member since: Sep 01, 2012

Considering the note brand has been discontinued forward the sales will out of this world impossible.

16. pongkie

Posts: 663; Member since: Aug 20, 2011

The Ter**r Company strikes again!!! I'm kinda censoring it coz the mods have warned me, even a pro apple site start fearing "The Company"

17. darkkjedii

Posts: 31601; Member since: Feb 05, 2011

Sorry Samsung, but this is gonna cause a ripple effect for some time. I can't wait to see the bounce back though.

18. JaimeMartin

Posts: 1; Member since: Oct 19, 2016

I'm not sure if the author of this article is stupid or incompetent. Probably, both. How did you verify your report? The report came from China. They are the least trustworthy country in the world.

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