Sprint's Samsung Galaxy S4 pre-orders delayed at Best Buy

Sprint's Samsung Galaxy S4 pre-orders delayed at Best Buy
Best Buy has sent out an email to those who pre-ordered the Sprint Samsung Galaxy S4 from the big box retailer, telling them that their phones will not be shipping until May 9th at the earliest, and May 20th in the worse case scenario. Best Buy is giving those who pre-ordered the device until the date that it ships to change their mind and cancel the order. Once it ships, Best Buy will assume that those who ordered the phone still want the device and will send out tracking information so that those who pre-ordered the phone can follow its trek.

While the Sprint version of the Samsung Galaxy S4 was available for some Sprint customers to pick up this past weekend directly from the carrier, we do know that the carrier has a supply issue with the device which explains the email from Best Buy. For the sake of those who pre-ordered the phone from Best Buy, we hope that the unit gets shipped closer to May 9th than May 20th.

source: AndroidCentral

Related phones

Galaxy S4
  • Display 5.0" 1080 x 1920 pixels
  • Camera 13 MP / 2 MP front
  • Processor Qualcomm Snapdragon 600, Quad-core, 1900 MHz
  • Storage 64 GB + microSDXC
  • Battery 2600 mAh(17h 3G talk time)



1. JMartin22

Posts: 2380; Member since: Apr 30, 2013

The last two lines of the statement almost literally translated into them saying "Hey, we're sorry we're running behind, but you won't hear us complain about selling you the item if you don't say anything"

2. TheMan

Posts: 494; Member since: Sep 21, 2012

No surprise here. What was the original promised date?

4. N.Reynolds

Posts: 257; Member since: Feb 15, 2011

Best Buy hasn't being having a promised date the past couple years because the OEMs never have enough to sell on their launch date.

3. Troysyx

Posts: 181; Member since: Jul 30, 2012

And this is exactly why i posted NOT to pre-order from best buy every time phone arena said BB was having pre-orders on phones.

6. N.Reynolds

Posts: 257; Member since: Feb 15, 2011

I do not see how it is Best Buy's fault that Samsung had such a supply restraint when they released the phone. Seems to me like it was a premature release and maybe they should of waited till all of the retailers could have some phones to sell before they release the phone.

5. bitslizer

Posts: 27; Member since: Jul 29, 2010

They just pre-ordered too late, I pre-order the first day it was available for pre-order (actually pretty late in the day that day) and I was able to pick up my white Sprint S4 on Sat 4/27 the first day it was released.

7. InspectorGadget80 unregistered

another reason NEVER too pre order phones. cause you don't know if it will get delayed.

8. Hexus

Posts: 4; Member since: Apr 30, 2013

Just an FYI for people looking to get either the One or S4 on AT&T. If you are starting a new plan or adding a line on a mobile share plan you get a $50 gift card at Best Buy. Also have them price match WalMart. The One is $158 and the s4 is $168.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.