Samsung Galaxy S5 camera bug found; new units coming to market with no problems

Samsung Galaxy S5 camera bug found; new units coming to market with no problems
Over the weekend, we mentioned an issue that some Verizon owners of the Samsung Galaxy S5 were experiencing when they opened their camera. Instead of being able to use the snapper, a notice popped up saying "Warning: Camera Failed." A factory reset is not going to help with this problem. As we suggested on Saturday, those with a Samsung Galaxy S5 that is affected, should call Samsung at 1-888-987-4357 to arrange an exchange under the warranty. You should also contact Verizon technical support.

On Sunday, Samsung announced that the number of Galaxy S5 units with this problem is "very limited". Even more important for a flagship device that markets its 16MP rear camera heavily, Samsung says that new units tumbling off the assembly line will not have this problem. The Korean manufacturer found that the problem has to do with the ROM component, which stores the information that is necessary for the phone to run the camera.

While it is not related to the camera issue, Samsung warned its investors that profit for the first quarter is going to be lower on a year-over-year basis. This will be the second straight annual decline in profitability for the company.

source: Reuters

Related phones

Galaxy S5

PhoneArena Score:

9.1

User Score:

9.3
  • Display 5.1 inches 1920 x 1080 pixels
  • Camera 16 MP (Single camera) 2.1 MP front
  • Hardware Qualcomm Snapdragon 801 2GB RAM
  • Storage 32GB, microSDXC
  • Battery 2800 mAh
  • OS Android 6.0 Marshmallow Samsung TouchWiz UI

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