BlackBerry KEYone Support Center app comes with July security update

Now that the July Android security update has started rolling out to the BlackBerry KEYone, those whose KEYone has received the update are realizing that something extra came with the latest security files. That would be a new Support Center app that allows users to fill out their E-Warranty, send in Feedback, diagnose any problem with the handset, and view all of the phone's specs. The update carries the build number of AAM481.

As soon as the July security update is installed, users will be asked to fill out a survey. Reminders will be disseminated alerting KEYone owners to fill out the E-Warranty form. Once the Support Center app has been installed, it cannot be removed. Screenshots have been posted in the slideshow that reveal what this app looks like.

Here is an interesting little tidbit about the Support Center app. Those unhappy that it cannot be removed after installation can always complain by firing some feedback BlackBerry Mobile's way. Ironically though, to send the feedback the app needs to be installed. And once installed, it cannot be removed. Funny how that works!


source: CrackBerry