Activation Lock issue plagues some iPhone 7 owners

Activation Lock issue plagues some iPhone 7 owners
User reports of iPhone 7 and iPhone 6s/6s Plus handsets arriving with an Activation Lock issue are surfacing on Twitter. The problem is presented upon powering on the smartphones for the first time, or in the case of the iPhone 6s and 6s Plus – restoring them to factory settings. In both cases, users end up with iPhones locked to an Apple ID and email address that are not their own. They are effectively locked out of their handsets and are unable to proceed.

Thankfully, Apple support and employees at the company's Genuis bars in Apple stores have proven understanding of the problem and have managed to resolve the issues. In case your iPhone suddenly acts up, calling Apple or taking the handset to the nearest Genius Bar will be your best bet.

Apple hasn't addressed the issue yet.


ALSO READ


FEATURED VIDEO

22 Comments

1. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

#motherofallgates

2. kiko007

Posts: 7521; Member since: Feb 17, 2016

Considering the month we've had.......yep.

17. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

Honestly, you'd think with how long these companies have been doing this, we shouldn't be having this many issues from all these OEMs. Maybe the new hashtag should be #EveryonesABetaTester.

8. palmguy

Posts: 987; Member since: Mar 22, 2011

LOCK GATE!!! The mother of them all :-D

3. maherk

Posts: 7018; Member since: Feb 10, 2012

This is a way worse than the exploding Note 7 units if you ask me lol Just tried the new 7 today at the mall, and man, I gotta say I loved the new Touch ID button. Too bad iOS aint for me.

4. ChickenDinner

Posts: 30; Member since: Feb 14, 2016

"This is a way worse than the exploding Note 7 units if you ask me lol" So you'd rather potentially take a trip to a hospital than to the Apple store. How incredibly stupid. This is easily the dumbest comment you have ever made on this website.

5. kiko007

Posts: 7521; Member since: Feb 17, 2016

He's joking dude.......

6. ChickenDinner

Posts: 30; Member since: Feb 14, 2016

My bad.

7. LebronJamesFanboy

Posts: 671; Member since: Mar 23, 2013

lol @ my bad. Laughed hard as hell.

10. maherk

Posts: 7018; Member since: Feb 10, 2012

Stupid me, I forgot that sarcasm isn't well recognized on this site.

18. Subie

Posts: 2429; Member since: Aug 01, 2015

I agree. 1. I think sarcasm for the most part is harder to recognize in writing then in speech per se. 2. All the trolling on this site makes sarcasm even harder to recognize. I know I've miss read posts myself...

9. palmguy

Posts: 987; Member since: Mar 22, 2011

I concur

11. darkkjedii

Posts: 31628; Member since: Feb 05, 2011

Go back to an S7 Edge. Wait for the IPhone 8, or Note 8.

12. piyath

Posts: 2445; Member since: Mar 23, 2012

Ya. go back to your DEATH just like that....lol heee heeeeeeeeee heeeeeeeeeeee #DeathbyExplosionlol

13. maherk

Posts: 7018; Member since: Feb 10, 2012

I don't like going back to phones I ve already owned. Once I see you, If they replaced my Note 7, I am immediately trading it for an HTC 10 or the P9 Plus.

14. darkkjedii

Posts: 31628; Member since: Feb 05, 2011

We'll hit the Samsung Experience store when you get to Vegas bro.

15. maherk

Posts: 7018; Member since: Feb 10, 2012

And a few strip clubs while we are at it lol

16. darkkjedii

Posts: 31628; Member since: Feb 05, 2011

LMAOOOOO don't tempt me

19. maherk

Posts: 7018; Member since: Feb 10, 2012

Nahhh i was joking, I would rather go to in-n-out, my belly is more important to me, plus our wives would literally kill us lol

21. darkkjedii

Posts: 31628; Member since: Feb 05, 2011

Yep, I'd be RIP without her permission lol. I got you on some In and Out though, my treat.

20. roscuthiii

Posts: 2383; Member since: Jul 18, 2010

I think the biggest question here is... What email address are they setting to on 1st power-up or factory reset? If it's not the user, what or who's email address is it?! I presume the fix is easy enough by restoring from a cloud back-up, which is great... but where along the line is this erroneous email address being generated? If it's a code placeholder that goes nowhere until a user address is input, then it's all well and good. No harm, no foul. If it's other user email addresses somehow being mis-routed to the wrong device, then Apple programmers are slacking on the job, big time, with buggy code creating questionable security practices. IF... if there's an accessible backdoor email address Apple created that's been hidden up until now... then there is a major issue at Apple.

22. AlikMalix unregistered

I'm assuming IF the worst case that these emails aren't computer generated and are "someone's", than it would be the same as trying to access someone's iCloud using your own device - which would be impossible for your everyday Joe. And no, the iCloud and google cloud servers were accessed thru social engineering and phishing processes - which would make my point still valid!

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.