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Samsung says the Galaxy Tab S 8.4 does not overheat, but has a defective back cover

Posted: , by Paul.K

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Samsung says the Galaxy Tab S 8.4 does not overheat, but has a defective back cover
Samsung's new line of high-end tablets has been out for about a month now. The Tab S 8.4 and 10.5 bring high performance and Super AMOLED displays, in thin and light casings. They both have models powered by either the Snapdragon 800 or Samsung's own Exynos 5 Octa 5420.

About a week ago, there were some troubling news concerning the Exynos-equipped Galaxy Tab S 8.4. A user from Russia claimed that whilst playing a 3D game, the slate would go very hot. So hot that it would eventually warp its plastic back cover.

Similar reports have surfaced on tech forums since, and Samsung has now announced that it's aware of the problem. However, according to Sammy, the super-thin device is not having overheating issues, rather, the warping of the plastic is caused by a defect in a limited number of back covers. Samsung claims it has dealt with the issue and urges anyone who owns one such lemon to go ahead and contact their nearest Samsung Electronics customer service center. We assume that means you'd get a new back cover, rather than a new tablet.

Do you own a Galaxy Tab S 8.4? Any heat troubles so far?

25 Comments
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posted on 23 Jul 2014, 06:10 1

1. tigermcm (Posts: 725; Member since: 02 Sep 2009)


could the problem be the dents in the back cover......?

posted on 23 Jul 2014, 07:07 1

6. rantao333 (Posts: 254; Member since: 21 May 2013)


too much plastic

posted on 23 Jul 2014, 07:23 3

8. StraightEdgeNexus (Posts: 3412; Member since: 14 Feb 2014)


The burning band-aid. LOL

posted on 23 Jul 2014, 07:40 6

11. The-Sailor-Man (Posts: 977; Member since: 25 Mar 2014)


Why I'm NOT surprised of this DIRTY attacks against Samsung's great devices???? ROTFL.
There was NOT overheating, but the guy was lying, so SHUT UP.

It was many DIRTY attacks against great Note3 , Remember??? Even they put iAnand on it.
Pathetic.

posted on 23 Jul 2014, 07:53 1

13. PapaSmurf (Posts: 8574; Member since: 14 May 2012)


Sir, please take this +1 and run.

posted on 24 Jul 2014, 02:04

24. pulkit1 (Posts: 304; Member since: 03 Jul 2014)


why did you sell your s5 ?

posted on 23 Jul 2014, 12:26 1

22. pulkit1 (Posts: 304; Member since: 03 Jul 2014)


samsung knight in shining armour . lol bro get a life and stop defending samsung on every post .

posted on 23 Jul 2014, 12:04 1

21. verbalize (Posts: 87; Member since: 03 May 2013)


LOL... Samsung is getting really good at making up excuses for their poor quality devices.

posted on 23 Jul 2014, 06:17 7

2. GreekGeek (Posts: 841; Member since: 22 Mar 2014)


I wish SAMSUNG should stop shoving their home-brewed wreck of an SoC down consumers' throats... It is simply not up to par to Qualcomm's ageing SD800! Exynos suffers from microlags and stutters, period, not to mention it heats up easily.

posted on 23 Jul 2014, 07:24 1

9. StraightEdgeNexus (Posts: 3412; Member since: 14 Feb 2014)


True exynos is crap, But some people disagree lol.

posted on 23 Jul 2014, 07:57

16. PapaSmurf (Posts: 8574; Member since: 14 May 2012)


Please explain other than not being able to create ROMs.

posted on 23 Jul 2014, 07:45

12. The-Sailor-Man (Posts: 977; Member since: 25 Mar 2014)


The guy WAS LYING , but that's OK with you. As long as it gives you chance for bashing Samsung great Tab S and Samsung. Right????

posted on 23 Jul 2014, 07:56

15. PapaSmurf (Posts: 8574; Member since: 14 May 2012)


It runs on a Snapdragon 801 chip clocked at 2.3GHz.

If you're going to troll, at least sound smart.

posted on 23 Jul 2014, 09:57 1

19. rd_nest (Posts: 770; Member since: 06 Jun 2010)


The moment someone says lag is because of SOC, then you know you are listening to a idiot.

Read about 8085 first before you come here to troll. Guys like you infest the forums with no knowledge of basic SOC architecture.

posted on 23 Jul 2014, 06:19

3. mr.techdude (Posts: 551; Member since: 19 Nov 2012)


so the other article suggests that the customer was lying about overheating, damn you internet!!!
never liked exynos since the big.LITTLE idea, it was clearly a full on talk but no action.

posted on 23 Jul 2014, 06:25 1

4. GreekGeek (Posts: 841; Member since: 22 Mar 2014)


and MEDIATEK is on the verge of eclipsing them!
Samsung just created a dog, an inefficient SoC architecture that nobody wants or benefit from

posted on 23 Jul 2014, 07:21 2

7. Berzerk000 (Posts: 4065; Member since: 26 Jun 2011)


It's a shame, a couple years ago Exynos was on top. Everyone wanted the Exynos versions of Samsung devices. But then Qualcomm came out with the S4 series that had their new Krait architecture, and made a huge turn around in the community. The S4 Pro was a beast that nobody could resist. Then came the Snapdragon 600/800, and Exynos just got completely shut out.

posted on 23 Jul 2014, 07:54 1

14. GreekGeek (Posts: 841; Member since: 22 Mar 2014)


I have compared how the Exynos 5420 (my wife's tab pro 10.1) fared against my tab pro 8.4's Snapdragon 800.

The Exynos isn't crappy by all means, it's just that you can definitely feel occasional slowdowns in gaming & browsing, something that the Snapdragon 800 doesn't exhibit

posted on 23 Jul 2014, 06:25 3

5. givemespecs (unregistered)


Aren't Samsung missing one small, minor point here.....the heat customers are feeling coming from their devices!

Changing the back cover is not going to stop the device getting hot, unless of course the cover has ventilation holes in it.

These companies are all the same...completely denying a problem exists to protect their market share....shameful!!

posted on 23 Jul 2014, 07:26

10. StraightEdgeNexus (Posts: 3412; Member since: 14 Feb 2014)


Apparently the slim profile coupled with faulty material for the back is the reason of this issue.

posted on 23 Jul 2014, 08:23

17. JakeLee (banned) (Posts: 1021; Member since: 02 Nov 2013)


Things that suck just suck. Reasons don't matter.

posted on 23 Jul 2014, 08:37

18. XperiaFanZone (Posts: 1390; Member since: 21 Sep 2012)


That's why things that just suck get banned.

posted on 23 Jul 2014, 10:17

20. gehrig (Posts: 180; Member since: 17 Apr 2014)


Did thy even check to see if it had overheating issues? I mean come on, you're supposed to chech these things!

posted on 23 Jul 2014, 17:06

23. gigaraga (Posts: 1189; Member since: 29 Mar 2013)


WHere are all the butthurt trolls now? Disappeared? No more butthurt comments to make?

posted on 24 Jul 2014, 06:21

25. jadymn (Posts: 1; Member since: 24 Jul 2014)


If it was about overheating it would be deflected on the top of the tab where the processor lives.

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