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Samsung Galaxy S6 edge arriving with scratches, dead pixels and other damage

Posted: , by Alan F.

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Samsung Galaxy S6 edge arriving with scratches, dead pixels and other damage
Imagine coming home from work and finding the box with your new Samsung Galaxy S6 edge waiting for you by the door. You open the box, boot up the device for the first time, and discover dead pixels and scratches on the screen. That is the experience of someone with the handle rhcpcjg who posted about this on the XDA website. When he had a second phone sent overnight to him from T-Mobile, it arrived in the same condition. Both phones have been returned and this chap has decided to stick with his Apple iPhone 6.

Lest you think that this was an isolated event, other XDA posters reported that their Samsung Galaxy S6 edge also arrived in a similar condition. Judging from some of the responses to the thread, these problems appear to be of such a significant concern that many have decided to hold off on ordering the phone. Most of the posters complaining about the scratched screen and dead pixels are angry that they spent such a large sum of money for a device that was far from pristine when it arrived.

If you recently received your Samsung Galaxy S6 edge and there were issues with the phone out of the box, let us know by dropping your comments below. Did you ask for a replacement? Did that unit arrive in perfect condition? By going through all the data, perhaps it can be determined if this is Samsung's fault or if the problem lies with another party.


source: XDA

138 Comments
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posted on 02 Apr 2015, 20:21 11

1. newbey123 (Posts: 624; Member since: 19 Mar 2012)


Can't really say I'm surprised by this.

posted on 02 Apr 2015, 20:24 34

3. Busyboy (Posts: 623; Member since: 07 Jan 2015)


Where's the Samsung fanboys that bashed Apple and Bengate now? Hypocrites. And obviously there excuse will be every company has defects. Which again makes them Hypocrites

posted on 02 Apr 2015, 20:27 21

5. Peace (Posts: 23; Member since: 22 May 2014)


they got their 1 $ per month so they are happy now. Now they don't have to spam these websites with their thumbs and comments.

posted on 02 Apr 2015, 20:45 23

13. AnTuTu (Posts: 1580; Member since: 14 Oct 2012)


hahaha look at the iFans just came out of their caves.

They can simply return those units no biggy. At least these devices are not bent only scratched.

Now go back to your caves iFans haha

posted on 02 Apr 2015, 21:15 11

19. engineer-1701d (unregistered)


Simple t mobile units pushed out 2 weeks early because feminine wanted to update but I want to know what's a Apple user doing on xda

posted on 02 Apr 2015, 21:34 7

33. SamsungPhanboy (banned) (Posts: 765; Member since: 31 Mar 2015)


The bendgate losers have come out to play.

Samsung phones are unbelievably good. So good that my pastor gave the entire church gs5s to use as bibles.

Samsung or die.

posted on 02 Apr 2015, 21:35

35. nctx77 (Posts: 2328; Member since: 03 Sep 2013)


Been here since day one my dude! Holla at me!

posted on 02 Apr 2015, 21:35 19

36. SuperNova (banned) (Posts: 649; Member since: 15 Jan 2015)


Hello iBoy! Do you really take this incident serious? Who knows if it's real or not, probably this was intentionally damaged by a hater (like you, example) himself and took responsibility on Samsung. Furthermore, this is not the same case with your iPhone. Your bengate is a general flaw which affect all iPhone 6 Plus even though you come to buy it directly at the factory. Troll harder.

posted on 02 Apr 2015, 21:44 4

44. ithehappy (Posts: 42; Member since: 24 Apr 2014)


How old are you? I am no Samsung fanboy but you are commenting based on this ONE case?

Nah I was wrong in thinking some people have started getting their lives, totally wrong!

posted on 02 Apr 2015, 21:53 3

48. maccess (Posts: 742; Member since: 16 Jan 2013)


He obviously a boy.. a busy boy.. busy on hating samsung..

posted on 02 Apr 2015, 21:53 2

49. maccess (Posts: 742; Member since: 16 Jan 2013)


He obviously a boy.. a busy boy.. busy on hating samsung..

posted on 02 Apr 2015, 22:00 3

53. Napalm_3nema (Posts: 2236; Member since: 14 Jun 2013)


I'm an Apple user, and I've been on XDA for years. You know who else uses XDA and Apple? Devs.

posted on 02 Apr 2015, 22:04 10

55. Busyboy (Posts: 623; Member since: 07 Jan 2015)


Yeah that makes perfect sense. Someone buys a S6 Edge for $1000 just to scratch it with sandpaper, only to find out he also killed a few pixels doing so. Mind you, he did all this because he didn't like Samsung, even though he gave them profit. That logic is golden

posted on 02 Apr 2015, 22:11 16

58. SuperNova (banned) (Posts: 649; Member since: 15 Jan 2015)


Are you sure it's about spamming comment section? I'd say you haters keep remaining silent since you got nothing to support your hatred comment toward Samsung, you heavily got beaten in argument as an attempt to troll and bash Samsung. And while seeing such article which is considered the biggest chance ever, you haters brigade are out again like mosquitoes.

posted on 02 Apr 2015, 22:18

64. nwright94 (Posts: 194; Member since: 14 Oct 2014)


I'm going to take a wild guess that you're a trolls account made to make Samsung fans look over zealous and crazy. In actuality, you're probably own another type of phone but you want to try to look as over the top on here as you can. Considering your account age, I'm guessing that's the case.

posted on 02 Apr 2015, 22:23 2

66. Amw86 (Posts: 44; Member since: 14 Oct 2013)


No, we just understand the difference between a defect and a design flaw.

posted on 02 Apr 2015, 22:23 6

67. Amw86 (Posts: 44; Member since: 14 Oct 2013)


People do it all the time, watch youtube more.

posted on 02 Apr 2015, 22:28 12

72. SuperNova (banned) (Posts: 649; Member since: 15 Jan 2015)


Is 1000$ really big amount for business benefit? While regular companies dare to spend hundred million for ads to get their product sold, wouldn't it make sense to spend such a small money to ruin reputation of other company product?

Unsurprisingly, when the S6/S6 edge demand is growing remarkably, there's no doubt that some jealous company can do everything to disturb that current status.

posted on 02 Apr 2015, 22:37 4

74. Busyboy (Posts: 623; Member since: 07 Jan 2015)


Yeah, Apple bought one Edge to mess with. That will definitely hurt Samsung. Ouch

posted on 02 Apr 2015, 22:48 2

78. medicci37 (Posts: 1328; Member since: 19 Nov 2011)


Really?

posted on 02 Apr 2015, 22:54 10

79. SuperNova (banned) (Posts: 649; Member since: 15 Jan 2015)


It doesn't seem to hurt Samsung that much unless haters like you beef it up in every articles to make ifans feel relaxed and console themself that iPhone 6 plus isn't the only flawed phone, while in reality it's totally not the same case.

posted on 02 Apr 2015, 23:11 9

81. Zylam (Posts: 1014; Member since: 20 Oct 2010)


LOLOLOL dude busyboy is wiping the floor with you and every new post from you is even more flawed than the last, you're making you're Samsung clan look worse, whose side are you on LOLOLOL.

This comment is marked as spam Show

posted on 02 Apr 2015, 23:15 5

82. samurai_techie (banned) (Posts: 22; Member since: 22 Mar 2015)


stfu, korean slut! u look like gayass from plastic surgery!!! go sucks those Exo fags' penis!

posted on 02 Apr 2015, 23:31

85. Awesoman64 (Posts: 292; Member since: 18 Mar 2015)


Bendgate is old news now. Who would be dumb to bend phones?

posted on 03 Apr 2015, 00:03 1

90. skimshaddy (unregistered)


Well this what happened when you hire the wrong workers. They probably just don't care and pack them even it looks bad. I have seen these problems a lot here in US companies. All Samsung or any companies can do is tracking back who packing them and get write up or a few days off work lol.

posted on 03 Apr 2015, 00:18

94. Awesoman64 (Posts: 292; Member since: 18 Mar 2015)


Look who's flooding the comment section.

posted on 03 Apr 2015, 00:40 4

102. yoosufmuneer (Posts: 1518; Member since: 14 Feb 2015)


Whatever you say this doesn't affect every S6 Edge user. Second, Every iphone 6 plus could be bent easily. Third, You Apple Fanboy whatever you try to bash on Samsung your iphones, ipads, macs, Apple watches and every iProducts has a part made by Samsung in it. So your iphone uses parts admired by "Hypocrites". What do you think? Troll Harder. Better luck next time

posted on 03 Apr 2015, 00:45 1

104. Awesoman64 (Posts: 292; Member since: 18 Mar 2015)


YEAH SURE, LET THE B.S. FLOW THROUGH YOU. YOU CAN HANDLE YOUR COMPANY BEING BULLIED RIGHT?GO SPREAD YOUR PROPAGANDA

posted on 03 Apr 2015, 00:49 4

106. yoosufmuneer (Posts: 1518; Member since: 14 Feb 2015)


Old news. Still Reality. I can easily bend an iphone 6 plus. If you can bend an S6 or an S6 Edge and show me.

posted on 03 Apr 2015, 01:02

110. Taters (banned) (Posts: 6474; Member since: 28 Jan 2013)


I am shocked if it is true. Samsung remains the only manufacturer where all the devices I bought from them were perfect right out of the box. HTC on the other hand.....

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