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Motorola DROID RAZR MAXX HD to stay on Android 4.1.2 forever [Update: not really]

Posted: , by Alan F.

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Motorola DROID RAZR MAXX HD to stay on Android 4.1.2 forever [Update: not really]

Bad news for those who own the Motorola DROID RAZR MAXX HD. Despite invitations to a soak test that were sent out in July for the device with the long battery life, Motorola's own website shows that the device will remain on Android 4.1.2. The phone launched with Android 4.0.4 Ice Cream Sandwich aboard and was updated to Android 4.1.2 Jelly Bean in March.

As far as the Motorola DROID RAZR HD is concerned, there still is hope. The wholly owned Google subsidiary hasn't put its foot down on this model as firmly as it did with the RAZR MAXX HD. That is a little strange considering that both models basically have similar specs. The DROID RAZR MAXX has that fabulous 3300mAh  battery and 32GB of storage compared to the 16GB of storage and a not too shabby 2530mAh cell on the DROID RAZR HD

Android 4.1.2 is the end of the line for the Motorola DROID RAZR MAXX HD

Android 4.1.2 is the end of the line for the Motorola DROID RAZR MAXX HD


source: MotorolaSupport

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posted on 13 Oct 2013, 22:42 3

1. Mxyzptlk (Posts: 3624; Member since: 21 Apr 2012)


Wow, are you serious? Why in the world would they do that? The Droid Razr Maxx HD could easily handle 4.2 and 4.3. There's really no excuse.

posted on 13 Oct 2013, 22:53

2. Shatter (Posts: 2030; Member since: 29 May 2013)


Bad sales would be the excuse.

posted on 14 Oct 2013, 01:03

13. ardent1 (Posts: 1997; Member since: 16 Apr 2011)


Why would bad sales be an excuse?

It's a software upgrade and it doesn't cost Verizon or Google that much in expense for an upgrade.

posted on 14 Oct 2013, 01:11 4

14. Sniggly (Posts: 7103; Member since: 05 Dec 2009)


Yes, because programmers working to debug the update work for free.

posted on 14 Oct 2013, 08:25 2

25. Mxyzptlk (Posts: 3624; Member since: 21 Apr 2012)


I don't see that as a justifiable excuse .

posted on 14 Oct 2013, 00:10 3

12. Sniggly (Posts: 7103; Member since: 05 Dec 2009)


I don't know why. I just left a comment for Punit Soni to see if he knows. Hopefully he'll get an answer.

If I were to venture a guess, it could have more to do with Verizon's update police than with Motorola itself. Remember, every version of the Moto X has had the camera update for at least a week EXCEPT for the Verizon version (as well as all the new Droids).

Another guess could be that Soni's team are already working hard on all the current Droids and the Moto X updates.

It does seem strange and I am a little irked, but this isn't exactly the end of the world. Looking at the changelist for 4.2 and 4.3, lots of nice little features were sprinkled through the operating system, but nothing super critical for most people was added.

Is it annoying? Yes. Is your reaction disproportionate as always? Of course.

posted on 14 Oct 2013, 01:41

15. Berzerk000 (Posts: 4052; Member since: 26 Jun 2011)


The fact that it only says this for the Maxx HD and not the Razr HD or Razr M makes me a little suspicious; you would think they would put the same thing for all 3, but it just says when the 4.1 update rolled out for the Razr M and Razr HD. It makes me think this was just an error.

But, if this does turn out to be true, it really does suck. Why should the OG Droid Razr and the Razr (Maxx) HD be stuck on the same version when the latter is much more capable? I understand why the Droid Razr should be stuck on 4.1, it released with GB after all, but not the 2012 devices.

posted on 14 Oct 2013, 08:26

26. Mxyzptlk (Posts: 3624; Member since: 21 Apr 2012)


My reaction isn't disproportionate. There's no excuse here and it's not fair to customers who unfortunately bought the phone.

posted on 14 Oct 2013, 09:20 1

28. troutsy (Posts: 270; Member since: 17 Feb 2012)


Because you bought a photon, or are still mad that the bionic wasn't released as quickly as the rumors speculated?..... I don't even remember what you are butthurt about anymore.

You're a lock to come in and bash any Motorola news because they "don't release updates quickly enough" even though you appear to have never actually experienced a Motorola product. Sniggly put it fairly nicely by calling your reactions disproportionate.

posted on 14 Oct 2013, 12:36 1

30. Sniggly (Posts: 7103; Member since: 05 Dec 2009)


http://www.phonearena.com/news/Motorola-says-update-information-for-Motorola-DROID-RAZR-MAXX-HD-was-a-typo_id48281

Read it and weep.

posted on 14 Oct 2013, 02:09

18. joey_sfb (Posts: 2977; Member since: 29 Mar 2012)


My first android phone is a milestone 2. Moto upgrade track record make sure it's my last Moto phone. Look like Moto is the same Moto under Google.
Samsung will remain my preferred Android phone company. I have 3 Samsung Android devices and they updated every single one of them.

Next device to own might be the Samsung Galaxy Round.

posted on 14 Oct 2013, 14:17

34. 1eye4u (Posts: 33; Member since: 17 Nov 2009)


I gotta get out of this Motorola / Verizon crap. We deserve better.. considering the amount of money these 2 companies get from dummies like me ... time to disengage.

posted on 13 Oct 2013, 22:55 6

3. antmiu2 (Posts: 214; Member since: 19 Jun 2011)


THE LACK OF SUPPORT IS MOTOS DOWNFALL

posted on 14 Oct 2013, 00:01

10. DaHarder (Posts: 167; Member since: 10 Oct 2009)


Though this particular situation sucks almost as bad as HTC's complete dropping of ANY support whatsoever for their (initially very expensive) tablet line, Motorola did provide timely updates nearly 3 years for the XOOM.

Regardless... I Refuse To Support Any Manufacturer That Screws Over Their Customers Like This, and So Should Every Conscientious Consumer.

posted on 14 Oct 2013, 07:00

24. joey_sfb (Posts: 2977; Member since: 29 Mar 2012)


Google updated the Xoom as a Google first Android developer tablet. No update for Xoom 2 as that is Motorola own device.

posted on 14 Oct 2013, 02:48 1

20. techguyone (Posts: 109; Member since: 18 May 2013)


Well that and the fact they seem to forget that the world doesn't only consist of the US. I'm a long time moto fan from way back in the 90's but I'm dubious about remaining so, simply because theor update policy is shocking and as an EU citizen I 'might get' if I'm very lucky some cut down crappo version of the moto x.
I think not moto, I'll take my *cough* dollars somewhere else thank you very much, have fun in the USA you short sighted idiots.

posted on 13 Oct 2013, 22:59 2

4. donutwindy (Posts: 6; Member since: 16 Sep 2013)


Note to self, never buy a Motorola phone. (I hope they fix this, or I never will). Phones should at least get a couple years of updates. If they get even more, its a selling point. If they don't, people will shop elsewhere.

posted on 13 Oct 2013, 23:00

5. GeekMovement (Posts: 1505; Member since: 09 Sep 2011)


That's sad, motorola droid razr maxx series was great and they can make it better. Would be nice to have a large battery in their next Moto X line btw.

posted on 13 Oct 2013, 23:17 1

6. mas11 (Posts: 1029; Member since: 30 Mar 2012)


That's why I:
A) Use Cyanogenmod
B) Plan on getting the Nexus 5 so I don't have to put up with this crap

posted on 13 Oct 2013, 23:34 1

7. Jurdiales (Posts: 116; Member since: 10 Oct 2012)


Thats weird considering the Droid RAZR HD and the MAXX HD are the same phone, i don't know why they can't handle a new update, at least..... at least Verizon doesn't want the phone to get updated, that could explain this.... to make future costumers choose the Droid Mini or Ultra instead of the RAZR HD and HD MAXX...

posted on 13 Oct 2013, 23:46 2

8. Noble_One (Posts: 58; Member since: 18 Aug 2012)


Anyone that had the Motorola photon us not surprised...

posted on 14 Oct 2013, 03:27 1

21. mr2009 (Posts: 33; Member since: 26 Mar 2013)


so is people that had Motorola Atrix 4G..

posted on 14 Oct 2013, 09:14

27. bucky (Posts: 1486; Member since: 30 Sep 2009)


Agreed. I had the atrix too. And milestone.

posted on 13 Oct 2013, 23:48

9. kanagadeepan (Posts: 677; Member since: 24 Jan 2012)


WTF??? OG Droid Razr (which came with GB on launch) and DroidRazr_MAXX_HD both will remain in 4.1.2????

Motorola what are you smoking????

posted on 14 Oct 2013, 00:02

11. Noble_One (Posts: 58; Member since: 18 Aug 2012)


It's quite outrageous. There's so many great manufacturers in android space, but the updates are the biggest disparity. I've only really had trust for Samsung, HTC, (which is waning...), and I decided to give LG a shot with the Optimus G. The next few months will be make or break for me and LG. If I'm stuck on 4.1.2 it's a wrap for LG. The Optimus G had a close release date to the maxx hd so we'll see...

posted on 14 Oct 2013, 01:46

17. Smokin (Posts: 120; Member since: 10 Oct 2013)


I think Optimus G has 50% chance of being updated, but maximum ro 4.2.2

posted on 14 Oct 2013, 03:57

23. fanboy1974 (Posts: 1234; Member since: 12 Nov 2011)


Trust Samsung? The only Sammy phones that officially have 4.3 is the new Note 3. By the time they release 4.3 for other phones it will be replaced with 4.4. And who knows which Android phones will receive 4.4.

posted on 14 Oct 2013, 01:45

16. Smokin (Posts: 120; Member since: 10 Oct 2013)


My friend who has this pissed off and dump his phone just like after he read this and he headed to an Apple Store (which is probably 3 minutes walk from his home) and buy a 32GB Apple iPhone 5S, Gold, and he show it off to me on skype, literally now.

posted on 14 Oct 2013, 02:27

19. DanBal76 (Posts: 2; Member since: 24 Jun 2012)


No surprise here, since its Motorola we are talking about. That's why i don't buy Motorola Android phones anymore ( my last one was the Atrix 4G, who is stuck on Gingerbread, when less capable phones are running Jelly Bean). Now i own a Galaxy S4, and i'm very pleased.

posted on 14 Oct 2013, 03:46

22. fanboy1974 (Posts: 1234; Member since: 12 Nov 2011)


Only buy a nexus phone people. If your on Verizon then switch or get an iphone.

posted on 14 Oct 2013, 11:24

29. SupermanayrB (Posts: 173; Member since: 20 Mar 2012)


I was too lazy to read all the comments so forgive me if I piggybacked off of someones comment but it seems to me that Verizon might be somewhat behind it. Probably a way to force people to upgrade when they're eligible next year since the phone itself is only (about) a year old.

posted on 14 Oct 2013, 13:38

31. joelbon (Posts: 1; Member since: 14 Oct 2013)


The information on the upgrade page has been changed. It no longer says it is the end of the line for the HD series. This article should be updated to reflect that. The upgrade page was changed to reflect the proper information today. 10/14/13

posted on 14 Oct 2013, 13:46

32. vananucho (Posts: 50; Member since: 01 Jun 2011)


18 months of guaranteed updates? Sure you can never trust motorola, Another Atrix 4G we have here people!

posted on 14 Oct 2013, 14:13

33. Sniggly (Posts: 7103; Member since: 05 Dec 2009)


Looks like someone hasn't checked the most recent news.

posted on 14 Oct 2013, 15:35

35. RomeoJDR (Posts: 237; Member since: 09 Dec 2011)


people who bought the Bionic even got screwed worst

posted on 14 Oct 2013, 15:39

36. RomeoJDR (Posts: 237; Member since: 09 Dec 2011)


Way to uphold the 18 month update support you asked from other manufacturers Google. Guess they are short on resources necessary to uphold that commitment...right. Pathetic!

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