x We have placed cookies on your device to make your experience better. Find more info here.
x PhoneArena.com наема във Варна! Ако технологиите са в кръвта ти и имаш перфектен писмен английски,
ние ти даваме възможността да станеш част от екипа ни. - виж повече
  • Home
  • News
  • Google Play Store fails again on Nexus 4 sales traffic, Nexus sold out

Google Play Store fails again on Nexus 4 sales traffic, Nexus sold out

Posted: , by Michael H.

Tags:

Google Play Store fails again on Nexus 4 sales traffic, Nexus sold out
We didn't cut Google any slack last time around when we were directly affected, and we certainly can't cut any slack two weeks later, when the same problems hit the Google Play Store during the second round of Nexus 4 sales. That's right, Google had two weeks to work things out, and still had the same issues in the Play Store in today's Nexus 4 sale. 

Granted, the issues weren't as bad or as prolonged as last time, but the sale wasn't as long either, because Google didn't have as much in Nexus 4 stock for this round of sales. Last time, just like this time, Google knew that the demand was going to be really high (which is understandable given that Google was selling a top-o-the-line smartphone for $300), but Play Store customers still ran into the issues of the Store claiming the Nexus 4 was sold out before it actually was. In fact, many have reported that the device never showed as in stock. 

So far, no reports of the Nexus 4 disappearing from shopping carts, so Google seems to have fixed that issue, which is good. People are once again reporting that Nexus 4s are disappearing from their shopping carts, so Google really hasn't made any improvements to the system. So, even after seeing exactly what to expect two weeks ago, the biggest Internet company in the world is still falling prey to server crashes because of too much traffic. Unacceptable.

Still, Google has said that the Nexus 4 is officially sold out, so no point in continuing to reload if you didn't get a Nexus 4 yet. 

source: The Next Web

62 Comments
  • Options
    Close




posted on 27 Nov 2012, 16:56 5

1. impaler (Posts: 3; Member since: 04 Dec 2011)


The Nexus 4 16GB has been removed from my cart at least a dozen times. It's an absolute mess.

posted on 27 Nov 2012, 18:26 2

38. joseph98 (Posts: 167; Member since: 03 Feb 2012)


Same happened to me. But finnaly I mastered google store. I opened 4 browsers... chrome, ie, opera and firefox . I kept refreshing the page with f5. After I add the phone my shopping cart disappeared but finally I could place my order for the Nexus 4, 16GB. They charged me handling fees $13.99 for 2 days shipping.... Total was $394.xx . It took me 3 hours to finally go throught with my order. I failed the last time ( 2 weeks ago) but this time I got it, you've got to keep trying to buy this Nexus. I felt for a moment as if it is for free being that hard to get.
My winner browser for this task was google chrome.

posted on 27 Nov 2012, 16:57 1

2. FoxDavis (Posts: 45; Member since: 12 Jul 2012)


Im still trying, this is very poor on Google's part.

posted on 28 Nov 2012, 18:37

62. fanesxx (Posts: 72; Member since: 19 May 2011)


they should add up pre order and sent them out as they come in, but it's their first time having a sold out nexus on their store, i know their on something...........hopefully

posted on 27 Nov 2012, 16:58

3. kcombs (Posts: 252; Member since: 15 Dec 2010)


I've been trying since it went live, still nothing. this is sad..

posted on 27 Nov 2012, 17:06 3

4. iliketech (Posts: 54; Member since: 17 Aug 2011)


Yea, I had once in my cart and couldn't checkout...
What a pain I think I'll just get the optimus g from ATT...

posted on 27 Nov 2012, 18:15

34. imkyle (Posts: 1017; Member since: 18 Nov 2010)


I agree.

posted on 27 Nov 2012, 17:07 9

5. XPERIA-KNIGHT (unregistered)


"If a blessing doesnt get attacked then how do you know its a blessing?"

The nexus 4 is a blessing indeed.....be as patient as you can be people this one is going to be a hell of a ride!

posted on 27 Nov 2012, 17:27 3

15. Izzy_V (Posts: 216; Member since: 07 Jul 2012)


Yeah, but as part of the sheepple herd, it's michael's job to make it look like it's all because of Google as if they were intentionally blocking people from buying the phone. You'd think that on a tech site people would know how unstable servers can be when a mass of people are trying to get on at the same time. This shows that the phone is in extremely high demand. ;)

posted on 27 Nov 2012, 17:32 1

19. XPERIA-KNIGHT (unregistered)


yea kind of surprising from michael but hes human too so gotta excuse that somtimes.....

posted on 27 Nov 2012, 18:03 13

31. MichaelHeller (Posts: 2686; Member since: 26 May 2011)


You have got to be kidding me. I am so sick of people trying to paint me as an Apple fanboy because I don't make excuses when Google screws up.

Yes, servers can crash when under high strain, but there are also plenty of ways to avoid that problem. No matter how many people are crashing Amazon on Black Friday, the site doesn't have these issues. Even Twitter has gotten rid of the fail whale in its most high stress moments.

Google has more servers available than most companies in the world, and saw exactly what to expect and what the problems were 2 weeks ago, but still had the same exact problems. And, I'm the one who's biased because I'm annoyed at the company?

I never said anything to insinuate that Google was "intentionally blocking people", that's your own bias talking. All I said was that it's unacceptable for Google to have a repeat failure like this.

posted on 27 Nov 2012, 18:17 3

35. XPERIA-KNIGHT (unregistered)


you're not biased bro, not at all IMO.......i just sensed frustration in this article (which is understandable in this situation).........nothing more

posted on 27 Nov 2012, 18:26 2

37. MichaelHeller (Posts: 2686; Member since: 26 May 2011)


I wasn't targeting you with my comment. I know that you tend to be on my side.

posted on 27 Nov 2012, 18:27

39. rusticguy (Posts: 2828; Member since: 11 Aug 2012)


Hey MH,

I am from India and your site shows me coming from CHINA so banned. This disappears on doing F5. Wierd really ... and im serious and not joking.
So Chinese not allowed to post from China IP here?

Not sure why my IP is being recognised as coming from China.

posted on 27 Nov 2012, 18:40

46. Izzy_V (Posts: 216; Member since: 07 Jul 2012)


Amazon and Twitter are used to masses of people coming onto their site for those purposes, Amazon for making purchases, etc. and Twitter for social networking. Look at all the services that are available from Google.

They didn't run into these problems with the Galaxy Nexus and Nexus 7 because they were guaranteed to be in several retail stores/carriers, the Nexus 4 is strictly from the Play Store and T-Mo. at this time. Think of the traffic that stores AND their sites took away from Google's own page for the other Nexus devices.

You're biased simply because of how you speak about each company - you write articles about apple for the smallest thing that has to do with them and here you're bashing Google as if it is entirely their fault. LG has no no fault whatsoever for manufacturing the actual phone itself? Really?

I had said "to make it look like it's all because of Google as if they were intentionally blocking people from buying the phone", SUGGESTING that you're putting ALL, emphasis on ALL, the blame on Google without thinking about any other possibility of why this is happening or at least that's what you're making it out to be. Must be my bias, huh.

When you say "All I said was that it's unacceptable for Google to have a repeat failure like this." it further proves bias because I've not seen a single time when you've written an article about a mistake from apple (because it's perfect, right?) to begin with and Google is partially to blame for this and you're trying this hard to bash it on top of putting it, and only it, at fault.

posted on 27 Nov 2012, 19:19

53. SGSatlantis (Posts: 205; Member since: 20 Jul 2011)


Man please relax, it's all Googles fault. Who is to blame? Chrome? Oh wait... Leave MH out of your frustrations, it is not his fault for bashing Google when they screw up this badly.

posted on 28 Nov 2012, 09:06

61. MichaelHeller (Posts: 2686; Member since: 26 May 2011)


If you haven't seen it, it's because you haven't looked. I've gotten on Apple for the failure of Maps, Siri outages, and the stagnant iOS UI.

posted on 27 Nov 2012, 17:11 5

6. sojizy (Posts: 25; Member since: 30 Aug 2008)


The phone isn't sold out. Just went and got my phone a few minutes ago. You just have to keep clicking on the proceed tab multiple times until it lets you go past that.

posted on 27 Nov 2012, 17:14 2

7. iliketech (Posts: 54; Member since: 17 Aug 2011)


Such a big company can't even take a sales order the most basic thing in business!!!

posted on 27 Nov 2012, 20:59

57. darkkjedii (Posts: 12350; Member since: 05 Feb 2011)


If thi was apple or Microsoft, the droiders would b all over it bashing.

posted on 28 Nov 2012, 05:10

58. tedkord (Posts: 5099; Member since: 17 Jun 2009)


The difference is, as an Android user, I'm ready to call Google out on this. It was unacceptable. It took me three anda half hours to get my order in. The first two hours, the phone kept disappearing from my cart. It was amateur hour, and very frustrating.

Now, if it happened with Apple, as you said, there would be Apple supporters here making 1001 excuses, and most would claim it never happened, and that it was just the media and fandroids perpetuating the myth.

posted on 27 Nov 2012, 17:15 1

8. sojizy (Posts: 25; Member since: 30 Aug 2008)


Just tried that little trick again and it didn't work. Bummer

posted on 27 Nov 2012, 17:17

9. andynaija (Posts: 485; Member since: 08 Sep 2012)


It doesn't say that it's sold out but the shipping time increased from 2 weeks to 6-7 weeks.

posted on 27 Nov 2012, 17:18 1

10. bvalde09 (Posts: 172; Member since: 22 Nov 2011)


Mmmm I just went into th ePlay Store and the google Nexus 4 8GB could still be add it but Ships in 6 - 7 weeks and the 16GB Ships 1 - 2 Weeks

posted on 27 Nov 2012, 17:21

12. XPERIA-KNIGHT (unregistered)


yea i just looked at it too but if you click "proceed" you might get a message that say "due to high demand your order could not be processed"

So we just gotta wait..........as this is kind of like giving away FREE MONEY and the whole world is in line.........not just a bunch of apple fans lol......(no hard feeling apple fans) :)

posted on 27 Nov 2012, 17:30

16. bvalde09 (Posts: 172; Member since: 22 Nov 2011)


I guess is like you said we just have to wair. I just Went again and the 16GB version change 2-3 weeks XD. So Im gonna guess that there is a way to place the order

posted on 27 Nov 2012, 17:20 1

11. makkhay (Posts: 4; Member since: 15 Nov 2011)


"Due to high demand, your order could not be processed. Please try again later" I'm sick and tired of seeing this. Now I'm curious that is anybody able to order nexus 4!!. really disappointed.

posted on 27 Nov 2012, 17:31

17. bvalde09 (Posts: 172; Member since: 22 Nov 2011)


I did The only thing it throw me out was the shipping time

posted on 27 Nov 2012, 17:22

13. sorcio46 (Posts: 407; Member since: 27 Jul 2011)


Keep spamming F5 Guys if you receive the "SOLD OUT"
Now I see (From Italy with a Proxy) that it says "SHIPS SOON Ships in 2 - 3 weeks"

posted on 27 Nov 2012, 17:24

14. PapaSmurf (Posts: 8812; Member since: 14 May 2012)


People on Craigslist are selling the 8GB model for over $500. I want the phone, but not for the price. :/

posted on 27 Nov 2012, 17:31 2

18. RORYREVOLUTION (Posts: 3040; Member since: 12 Jan 2010)


Loving my unlocked Note 2 ;)

posted on 27 Nov 2012, 17:40 2

22. sorcio46 (Posts: 407; Member since: 27 Jul 2011)


You know that for that price you could have had 2 Nexus 4?

posted on 27 Nov 2012, 19:05

50. chaoticrazor (Posts: 2347; Member since: 28 Aug 2012)


well for the price of the nexus 4 you could have 3 nokia asha's and have change whats your point. the only thing the nexus has as its major selling point is its cheap. besides the note 2 is worth the extra cash as its a better phone/phablet however you wanna class it

posted on 27 Nov 2012, 19:07 1

51. RORYREVOLUTION (Posts: 3040; Member since: 12 Jan 2010)


Really? Sold out every freaking day and the only way of getting one is paying 500-600 and thats just the 8gb model on ebay. No I thought about getting the Nexus 4 but with it being sold out all the time, I got sick of waiting. I wanted the Note 2 anyway and im very happy with my purchase. Now keep waiting and hoping you can buy the Nexus 4 tomorrow.

posted on 27 Nov 2012, 17:39 1

20. kcombs (Posts: 252; Member since: 15 Dec 2010)


after 3 hours and 38 minutes I got through.

posted on 27 Nov 2012, 17:40

21. tedkord (Posts: 5099; Member since: 17 Jun 2009)


I just got one. Of course, its been in my cart for about two hours. Should arrive in tinge for Christmas.

posted on 27 Nov 2012, 17:42

23. Brendan126 (Posts: 13; Member since: 09 Dec 2010)


Google is actually still letting me get through. Showing the add to cart buttons despite seeing the "Sold Out" text a couple of hours ago. New Nexus 4 on the way!

posted on 27 Nov 2012, 17:45

24. tony1212 (Posts: 1; Member since: 27 Nov 2012)


Like many others, could not order one. I am a true fan of the Nexus, but right now I must show a lot more respect to Apple...

posted on 27 Nov 2012, 17:48

25. darac (Posts: 2156; Member since: 17 Oct 2011)


Server outage.. okay, even if it's Google we're talking .. even if it's their second time.. it doesn't mean it could've been prevented.
Google isn't omnipotent.
If tens of million people flock onto same server at once, it WILL crash.
It's that simple.

posted on 27 Nov 2012, 17:49

26. BuddyGlass (Posts: 20; Member since: 11 Jun 2012)


Ahhh!!! I had it but I hit F5 again and lost it! fkthis!

posted on 27 Nov 2012, 17:56

29. BuddyGlass (Posts: 20; Member since: 11 Jun 2012)


I got it!!!

Thank you. Your order has been placed, and you will receive an email shortly with the details of your purchase.

$397.02 after tax and shipping

posted on 27 Nov 2012, 17:53

27. mike2959 (Posts: 263; Member since: 08 Oct 2011)


That's another reason to grab the Optimus G, along with expandable memory, LTE, and the benchmarks are even better on ISC...

posted on 27 Nov 2012, 17:54

28. Zero0 (Posts: 583; Member since: 05 Jul 2012)


It's in stock. The time to ship is growing, and it's near impossible to get a request processed, but it's available, sort of.

posted on 27 Nov 2012, 18:02

30. FoxDavis (Posts: 45; Member since: 12 Jul 2012)


Who is going to wait all day?

posted on 27 Nov 2012, 18:08 2

32. FoxDavis (Posts: 45; Member since: 12 Jul 2012)


Just got one!

posted on 27 Nov 2012, 18:12

33. itiswhatitis (Posts: 423; Member since: 23 Jan 2012)


It's available now but it says ship in 2-3 weeks,anyway I think it's better that way

posted on 27 Nov 2012, 18:24

36. KingLeonidas (Posts: 1; Member since: 27 Nov 2012)


after refreshing and trying to "proceed" for 3hrs & 40 mins I finally got it!!

posted on 27 Nov 2012, 18:32 1

40. BuddyGlass (Posts: 20; Member since: 11 Jun 2012)


Same here, now we get to wait a few weeks for Google to tell us its backorderded

posted on 27 Nov 2012, 18:35

41. _Bone_ (Posts: 2137; Member since: 29 Oct 2012)


Just buy an iPhone or a Lumia or a Note 2.

posted on 27 Nov 2012, 18:36

43. FoxDavis (Posts: 45; Member since: 12 Jul 2012)


only if you could buy them contract free...

posted on 27 Nov 2012, 19:14

52. tedkord (Posts: 5099; Member since: 17 Jun 2009)


Note is too big for my purpose, the Lumia isn't for me and I wouldn't spend $0.01 on an iPhone.

posted on 27 Nov 2012, 18:36

42. FoxDavis (Posts: 45; Member since: 12 Jul 2012)


Who bought more then 1? I was thinking of buying 2 but ended up just getting 1.

posted on 27 Nov 2012, 18:37

44. ginzls1 (Posts: 3; Member since: 27 Feb 2012)


I really dont know what everyone is complaining about i got two of them

posted on 27 Nov 2012, 18:38

45. E-TiE (Posts: 1; Member since: 27 Nov 2012)


I just got mine. I experienced the problems described here, but I let my order stay in my cart and eventually it went thru. So if you're in that situation, don't close the browser window. Keep trying! Good luck!

posted on 27 Nov 2012, 18:49

47. Edmund (Posts: 656; Member since: 13 Jul 2012)


Hilarious. The executive that made this lame-brain decision to sell the nexus 4 at a 0% return on profit will undoubtedly be shown the door. Using a conservative estimate, the loss of (potential) income is $1 billion ($200 x 5,000,000 units)

posted on 27 Nov 2012, 19:01

49. FoxDavis (Posts: 45; Member since: 12 Jul 2012)


How do you know what Google paid for the phone in the first place. I am sure LG gave them a good price. Plus now more people will be apart of the Android eco-system. I have an iphone but now one of these so looks like I am going to buy some Android apps....etc.

posted on 27 Nov 2012, 18:57 1

48. liclemack (Posts: 2; Member since: 27 Nov 2012)


My order just went through after 5 hours! So the phone isn't sold out.

posted on 27 Nov 2012, 19:27

54. Mooooo (Posts: 212; Member since: 27 Aug 2011)


I was very lucky. I got two 16 gb models. I was using chrome and I hit the site right when they opened up the website. I hate to say this because a lot of people struggled but I had no problems and got the confirmation email shipping in 1-2 weeks right away.

I am surprised that Google did not fix these issues better to make it easier for most. They must of known that demand would be very high because of its price. I am glad its on its way soon. I have an old HTC Aria that I bought as a backup because my Nexus S died. The HTC Aria is cute but I am going to go blind using it since the screen is small.

posted on 27 Nov 2012, 19:31

55. hzelaya (Posts: 5; Member since: 31 Oct 2012)


I just placed an order for 2 nexus 4's. I had added two to my cart around 3pm ET and kept refreshing, etc and than gave up. I put my laptop to sleep and just opened it now and looked at the cart and there were the two phones. I was able to put the order through. It did show 7-8 weeks on shipping so I guess it will be a while though

posted on 27 Nov 2012, 19:34

56. Mooooo (Posts: 212; Member since: 27 Aug 2011)


Just checked google play they are not sold out you can still buy them. It is 8:34 pm EST as I type this.

Want to comment? Please login or register.

Latest stories