AT&T admits that the Motorola ATRIX 4G is not yet turned on for HSUPA connectivity
AT&T customer Keith Geissler complained to the Better Business Bureau about the slow speeds on his Motorola ATRIX 4G and was told by the carrier, "“be assured that AT&T has not ‘capped’ the upload speeds on the ATRIX. The ATRIX is a HSUPA-capable device, and we currently are performing the testing and preparations necessary to ensure that, when we turn this feature on, you will continue to have a world class experience.”
Whoa! Let's watch this again in super slo-motion. AT&T said that it is not capping upload speeds, but nothing is said about not capping download speeds. Furthermore, the carrier has not given a decent explanation on why the devices were disabled to begin with and has not given a time frame when we could expect the HSUPA connectivity to begin.
In the meantime, it seems that the 3G Apple iPhone 4 has faster data speeds for the time being than both the ATRIX 4G and the Inspire 4G. Of course, as AT&T says, this eventually will end and users of the two Android devices will get to enjoy the speed that they expected-and paid for. When this will be though, remains up in the air.
source: Xda-DevelopersForum via BGR
1. protozeloz (Posts: 5387; Member since: 16 Sep 2010)
woa woa woa woa.... what the hell!? seriously do AT&T wants to fail with android so bad? another reason for people to wait for an unlocked phone... Att seems to have a bad touch for most devices
3. Lucas777 (Posts: 2137; Member since: 06 Jan 2011)
idont think so... the phones are obviously very good. and maybe, instead of holding back like vz, they just need a little time... and i disagree with the what they paid for becuase these people paid no more than any other for data or the phone, even less actually with the inspire...
19. Chakra (Posts: 127; Member since: 02 Dec 2009)
Little time to do what exactly? Figure out an excuse as to why this phone isn't performing up to what they are currently capable at? If you read the article, they were saying that the Iphone was connecting faster speeds than the Atrix. That's teh complaint. And like you said, they paid same money - so, it stands to reason, why should they get the same speed?
2. LuckyEddy (unregistered)
And this folks is the exact reason why VZW is holding back on the Thunderbolt. They don't want this type of publicity if even the smallest thing goes wrong with the first LTE handset launch.
4. RORYREVOLUTION (Posts: 3045; Member since: 12 Jan 2010)
Agreed, as much as the delays annoy me. It will be worth it in the end when the Thunderbolt is working as it should.
12. jbash (Posts: 342; Member since: 07 Feb 2011)
Unfortunately I don't think 4G has anything to do with the delay of the Thunderbolt. Its about its battery life issue. Seems like the snapdragon devices with a 4G radio don't have the greatest charge.
5. jon234 (unregistered)
2012-2013 full 4G support
17. Chakra (Posts: 127; Member since: 02 Dec 2009)
So you are saying, wait til next year to get one of these at a massively discounted price, or possibly just get one of the newer, and faster phones then.
21. brikz4real (Posts: 173; Member since: 24 Dec 2008)
Go with Verizon, wait til they work out the bugs with their 4G phones, and enjoy 4G support ... NOW.
23. robroy (Posts: 3; Member since: 22 Mar 2012)
there is no 4G it's only 3.somethingG,look up 4G scam!,look on youtube for phone Vs.phone one 4g phone will flat-out whip the other 4G phone on Speed on the same network??? not the 4G it's the phone!and look at the phone they all say 4G but if you look the phone info. up it says 3G/4G and all the carriers are making 3G customers to switch to the B.S.4G-3.something for more money! It only a boosted 3G and faster phones but you and the Zombies pay 4G $$$$$$$ for,also check out out of USA service,The rest of the World is 3G and their 3G is faster and cheaper,than US B.S.4G,Look,read,search and then awake other Zombies!!!!!!!
6. lilbranbran (Posts: 21; Member since: 14 Jul 2010)
I feel sorry for whoever got pulled in by AT&T's lies. To me only Sprint and T-Mobile has a stable true 4G network. If I were that guy, I would ask for a refund of my money and not have to pay for the 4G premium.
24. robroy (Posts: 3; Member since: 22 Mar 2012)
Alot of people paying for 4G service and phones only get 3G service and if you call you phone company and ask to get a 3G/4G phone for your 3G service, They will tell you "you can" and you have to have 4G service plan $$$$$$$$$,My mother moved to Ohio she had 3G and went to get a new Phone,they sold her a Evo and changed her to a 4G plan she only get"s 3G service,she came to Texas to visit and her phone changed on the display from 3G to 4G and she satand played with her phone and said it connected to Enet a little second faster but nothing else.4g is a $cam,It's just faster phones
7. Sniggly (Posts: 7227; Member since: 05 Dec 2009)
This irritates the hell out of me. I'm hoping that by the time I'm able to afford the Atrix and the laptop dock the HSPA+ will be turned on. In the meantime I'm wondering how I'll be able to break this to customers.
And what the hell do you bet this is because of Apple somehow?
8. luis_lopez_351 (Posts: 951; Member since: 18 Nov 2010)
sad sad sad.t-mobile is ahead wait thats great i love t-mobile...by the time they flip the switch on their 14 mbps, t-mobile will be upgraded to 42mbps... xD the big two(Att,Verizon) loose two the little two(T-Mo, Sprint)
13. jbash (Posts: 342; Member since: 07 Feb 2011)
now if tmobile could get descent coverage so we can use their wonderful speeds
18. Chakra (Posts: 127; Member since: 02 Dec 2009)
Really, we are going down THIS road with T-Mobile.
9. Tre-Nitty (Posts: 461; Member since: 16 Nov 2010)
Ok first off its lose not loose. Also T-Mobile just lost 23,000 customers and sprint is basically giving away service, so who besides Charlie sheen is really winning.
10. luis_lopez_351 (Posts: 951; Member since: 18 Nov 2010)
the network is loosing not the customers. i would be in a network that gives me all than to be in one that rips me off? at network is a network if its not living then i do not waste emotions on it. Also,if sprints giving away service why do you not you take advantage of it? Stop Correcting people u seem like a big douche ;)
25. robroy (Posts: 3; Member since: 22 Mar 2012)
All networks are lying dogs they are all pushing the 4G $cam! Go search for yourself ,The Government past a law what 4G was to conform to and none of the carriers could say 4G,So Verizon sent their lobbiest cash in hand and crying and our s**tty gov,reworded the law and boom all networks started claiming 4G and We all started paying$$$
11. luis_lopez_351 (Posts: 951; Member since: 18 Nov 2010)
in line three: why do you not take* my mistake because im only human
14. networkdood (Posts: 6329; Member since: 31 Mar 2010)
Wow, I just got 3.9Mbps download and 1.6 Mbps on my captivate - easy fix - I bet you when you visit the XDA webiste, that those guys already got around the issue....
Lose means to not win or you lost an item.....
Loose could mean a woman or slots or how the pants around your waist feel (not waste....lol)....AHHHH, the challenges of the English language.
T-Mobile has poor coverage outside of the city area - as with Sprint - they have been giving away phones and having low cost plans for quite some time - and, yet AT&T and Verizon are not worried, judging by their quarterlies, huh?
By the end of next year, all will be well.
15. networkdood (Posts: 6329; Member since: 31 Mar 2010)
hey, phonearena, how do we edit comments....lol..webiste....yup, that is a new word.....