Editorials · Readers Voice

Google Messages' RCS works well, until it doesn't

RCS is good, but it can be better.

This article may contain personal views and opinion from the author.
Google Messages settings window.
Google Messages settings window. | Image by PhoneArena
0
Google Messages has plenty of impressive capabilities, like the option to set custom chat themes, send location, and more. While you will find most of these abilities in other messaging apps as well, its RCS feature is the one that sets it apart from its competitors. Interestingly, our poll results suggest that users have a pretty mixed experience using the RCS feature of Google Messages.

Google Messages' RCS is great most of the time


RCS is certainly one of the highlights of Google Messages that brings the standard messaging experience very close to modern messaging apps like iMessage or WhatsApp. It has plenty of benefits over standard SMS, like you can use it to send media in the highest quality possible, see when the other person has seen your message, and when they are typing. Most of our readers appear to be satisfied with everything that RCS brings to the table.

Have you experienced any issues with RCS?
430 Votes


In our recently held poll, 48.13% of users among the 428 total voters said that they don't have any issue with RCS and everything is working fine for them. Not only our poll, but online sentiment also appears to be mostly positive regarding the feature. You'll find plenty of online posts and comments in which users are basically appreciating the Big G for introducing such a helpful capability to its messaging app.

Recommended For You


One user made a post on Reddit saying that they are really satisfied by the RCS feature. Another user commented under a relevant Reddit post that SMS is very outdated and insecure, and RCS is a great alternative to that.

There's a good number of unsatisfied users as well


While the option that says there isn't any issue with RCS received the maximum votes, our poll also reveals an interesting thing about the feature. The other two options (yes, that's why I turned it off altogether, and yes, but they are manageable), which basically talk about users facing any sort of issue with the RCS feature, received a combined vote of 46.29%. This number is very close to the number of users not facing any sort of problem with RCS.

Such close competition suggests that the feature is still a blessing for some and a total disaster for others. In fact, I was able to spot plenty of comments and posts proving the latter. One user commented under a relevant post that they faced a problem with RCS when they tried to use it to communicate with an iPhone.



Another user mentioned that this feature is not working at all for them, and they're stuck with a code 3000, which basically means there is some sort of issue with RCS activation or registration. A couple-of-month-old report also suggests that some users had an error code 3100 when trying to use the RCS feature.

Google usually comes to rescue very fast


The only good thing is that the Big G is usually very quick to address and resolve all the concerns related to the RCS feature. For instance, when we reported on users facing the error code 3100, the company reached out to us with the statement that they are aware of the problem and are working to get it fixed soon. This suggests that the tech giant is really serious about the RCS capability and doesn't want users to face any sort of inconvenience because of it.

There's surely room for improvement


The mixed reactions regarding the RCS capability suggest that it is still far from being perfect. There is an almost equal number of users who are satisfied and dissatisfied with it. However, one thing I did notice while going through all the complaints is that users are usually facing problems when using it to communicate with an iPhone.

Some believe Apple is intentionally trying to break RCS, while others believe the problem is with Google itself. Whoever is to blame, I believe RCS is a great capability to have in a messaging app, and both Google and Apple should work together to make sure it functions properly and the end user doesn't face any inconvenience with it.

All that said, the Mountain View giant is apparently trying to make users' experiences with RCS a lot better by making new changes to it. For instance, a new video feature could soon be added to RCS.

These Google Messages stories are also worth reading:
Mint Mobile's 6-month plans now cost $10/mo
$10 /mo
$35
$25 off (71%)
Mint Mobile is celebrating its 10-year anniversary with a special offer on its six-month subscription plans. For a limited time, you can get your preferred tier (6GB, 17GB, 23GB or unlimited) for just $10/mo. That saves you between 50% and 71% on the carrier's mobile plans, making it way easier to recommend.
Buy at Mint Mobile
PhoneArena Recommends
COMMENTS (0)