When it rains, it pours: Samsung could be hit with class action in the U.S. over Note 7 recall


Things are going from bad to worse for Samsung, as the South Korean company hasn't yet recovered all the faulty Galaxy Note 7 units from customers and the first lawsuits have already been filed against the handset maker on the matter of the recall.

We reported earlier today that a U.S. law firm has already filed suit to seek reimbursement of cell phone service fees since their employees who bought the Galaxy Note 7 were left without a replacement phone for weeks, though they continued to pay the monthly costs associated with owning one.

But Samsung has more serious issues to address, as the company is now facing a potential class action in the United States over the Galaxy Note 7 recall. According to a filing in a federal court in Newark, New Jersey, three customers who previously bought the Galaxy Note 7 have filed lawsuit.

Moreover, the complaint against the South Korean company seeks to represent a nationwide class of Galaxy Note 7 customers in Nevada, Pennsylvania and California, so this is just the tip of the iceberg.

The complaint was filed on October 16 and mentions that all three customers stopped using their Galaxy Note 7 phones after the recall was made official, but had to wait days or weeks for a replacement phone.

Even though they haven't been offered a replacement phone, they continued to incur monthly device and plan charges for a smartphone they were advised to stop using. And this could be just the beginning of another nightmare for Samsung.

Story timeline

FEATURED VIDEO

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.
FCC OKs Cingular's purchase of AT&T Wireless