When it rains, it pours: Samsung could be hit with class action in the U.S. over Note 7 recall
Things are going from bad to worse for Samsung, as the South Korean company hasn't yet recovered all the faulty Galaxy Note 7 units from customers and the first lawsuits have already been filed against the handset maker on the matter of the recall.
We reported earlier today that a U.S. law firm has already filed suit to seek reimbursement of cell phone service fees since their employees who bought the Galaxy Note 7 were left without a replacement phone for weeks, though they continued to pay the monthly costs associated with owning one.
But Samsung has more serious issues to address, as the company is now facing a potential class action in the United States over the Galaxy Note 7 recall. According to a filing in a federal court in Newark, New Jersey, three customers who previously bought the Galaxy Note 7 have filed lawsuit.
Moreover, the complaint against the South Korean company seeks to represent a nationwide class of Galaxy Note 7 customers in Nevada, Pennsylvania and California, so this is just the tip of the iceberg.
The complaint was filed on October 16 and mentions that all three customers stopped using their Galaxy Note 7 phones after the recall was made official, but had to wait days or weeks for a replacement phone.
Even though they haven't been offered a replacement phone, they continued to incur monthly device and plan charges for a smartphone they were advised to stop using. And this could be just the beginning of another nightmare for Samsung.
This story is part of:The explosive Galaxy Note 7 saga (140 updates)
9 November Canadian couple abroad had to destroy their Note 7 phones to get home, files class action lawsuit against Samsung
8 November Samsung Canada will exchange Galaxy Note 7s, bought from a third-party
3 November Samsung promises to work hard towards regaining consumer trust
3 November Samsung promises to get rid of its Galaxy Note 7 stockpiles with minimal damage to the environment
1 November Chinese customers outraged after Samsung execs kneeled to apologize for the Galaxy Note 7 fiasco