First lawsuit is filed against Samsung for injuries caused by an exploding Galaxy Note 7

First lawsuit is filed against Samsung for injuries caused by an exploding Galaxy Note 7
The other shoe has dropped. A Florida man named Jonathan Strobel has filed what is believed to be the first lawsuit against Samsung, pertaining to the fires and explosions brought on by defective Galaxy Note 7 units. Strobel suffered severe burns after the phablet exploded in his front pants pocket. He was walking inside a Costco store on September 9th at the time of the incident.

Reaching into his pocket, Strobel suffered a burned thumb, and his right leg received a severe burn. Kieth Pierro, Strobel's attorney, said that his client "...has a deep second-degree burn, roughly the size of the phone, on his right thigh. Unfortunately for my client the recall came too late." This is where Samsung's decision not to officially recall the phone until September 15th could bite them in the ass. Even though Samsung recalled the phone on September 2nd, it was a voluntary recall. Consumer Reports pointed that out the very next day.

On the other hand, the media (PhoneArena included) continually implored Galaxy Note 7 users to turn off the phone. Those warnings appeared earlier than the September 9th date when Strobel was injured. While we don't practice law, we would imagine that Samsung will point to the number of warnings in the media and question why the plaintiff not only kept his phone powered on, but took a big risk by putting it in his front pants pocket. But Samsung should be prepared to get lambasted over its tardy decision to officially recall the phablet.

The manufacturer says it will not comment on pending litigation. The suit, filed in Florida state court in Palm Beach county, seeks unspecified damages for bills, lost wages, pain and suffering, and other injuries alleged by the plaintiff.

We should see more suits against Samsung filed shortly. According to U.S. safety regulators, in the states Samsung has received 92 reports of Galaxy Note 7 batteries overheating, 26 reports of burns and 55 reports of property damage.

Ironically, on the same date that Strobel was injured, we told you that a lawsuit against Samsung had been filed by one Daniel Ramirez. The latter suffered second and third degree burns when his Samsung Galaxy S7 edge exploded in his shirt pocket. Ramirez had to undergo painful skin grafts while hospitalized for his injuries.

source: Reuters

Related phones

Galaxy Note 7
  • Display 5.7" 1440 x 2560 pixels
  • Camera 12 MP / 5 MP front
  • Processor Qualcomm Snapdragon 820, Quad-core, 2150 MHz
  • Storage 64 GB + microSDXC
  • Battery 3500 mAh

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92 Comments

1. Unordinary unregistered

4. maherk

Posts: 6775; Member since: Feb 10, 2012

Good one lol With Samsung refusing to replace mine, then who knows, I might star as the villain in the next Batman's movie.

9. trojan_horse

Posts: 5868; Member since: May 06, 2016

Samsung refused to replace yours? Did you buy it directly from Samsung? I doubt it.

16. maherk

Posts: 6775; Member since: Feb 10, 2012

What difference does it make if it was from them directly or not? It's not like I am asking for a replacement because it is scratched, I am doing so because Samsung rushed releasing the devices and ended up selling grenades to their costumers.

26. trojan_horse

Posts: 5868; Member since: May 06, 2016

It makes a difference. If you bought it from your carrier, then your carrier has the responsiblity of getting your Note7 replaced or exchanged for another smartphone. But, you said Samsung refused to replace yours. So, it made me curious if you bought it directly from Samsung, because I do not understand why Samsung refused to replace your Note7.

31. Mxyzptlk unregistered

It doesn't matter. This is Samsung's fault for releasing a faulty phone to the public and refusing to replace them.

33. maherk

Posts: 6775; Member since: Feb 10, 2012

For once we agree on something. Their narrative would've been completely different if it was Apple for example.

46. matistight

Posts: 982; Member since: May 13, 2009

Well apple would just replace it, regardless of where you bought it in the states

82. zacsaturday

Posts: 262; Member since: May 09, 2014

Apple: "You're holding it wrong"

54. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Really? Based on what fact? You're asking for Samsung to replace a phone that ypu bought from some unauthorized part. Here is a fact. If I don't purchase a phone from a carrier and i con in eBay and buy a phone but have the carrier activate it, if it breaks the carrier is nkt responsible for replacing it because you disnt buying from them. Same with a manufacturer. Again as another poster. You coukd have stolen the phone and are asking for a replacement. You seem hell bent on blaming Samsung foe your own screwup. Why can't you return the phone where u bought it? Did you buy eBay? Return it to the seller.

78. Skimshaddy

Posts: 126; Member since: Feb 23, 2016

Agreed! Doesn't matter where anyone buy it. Samsung should replace ALL them since they the ones making the phone. Hope you get it replaced maherk. Such a beautiful phone.

49. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Dude. Dont waste you time with a troll. He probably doesn't have a phone. If he diesnhe woukd have returned it where he bought it. If he bought it from some unautborized source, like he didn't buy it from a carrier, retailer or Samsung and he dowsnt have a receipt tonshow proof of purchase, then they have np no proof of purchaze so they dont have to replace it. I think he's lying. But it doesn't matter if he is or not.

56. maherk

Posts: 6775; Member since: Feb 10, 2012

Well, you are a sheep, so I could care less what you decide to believe or not. I am amazed how friendly you were when I used to praise Samsung, yet now because of my case with the replacement, you are starting to doubt my story lol Again, you are proven to be a Samsung slave, where Samsung are perfect in your eyes. And I am proved to be a loyal Samsung fan, who refuses to give Samsung a pass on everything.

84. JunitoNH

Posts: 1946; Member since: Feb 15, 2012

Don't listen to individuals, whom tell you otherwise. If you bought a legitimate product, it doesn't matter if it is a car or phone, the ultimately manufacturer is responsible for damages. Well, in the US is how it works. Therefore, if you bought the phone online, carrier, your cousin gave it to you as gift, whatever. However, you can also name the carrier in the suit also, for being negligent. They knew something may cause harm, but delayed the recall etc.

58. maherk

Posts: 6775; Member since: Feb 10, 2012

You know what, nahhh, I decided that I wanna prove a zombie like you how wrong you are, and maybe this will teach you to stop doubting others just because they dare to criticize the company they like, or should I say, the company you adore. http://imgur.com/vh32gX2

67. AlikMalix unregistered

Hey Herk, you're now apparently a troll... congrats, welcome to the club, bro!

68. maherk

Posts: 6775; Member since: Feb 10, 2012

Ikr lol Better late than never I guess P.s: maher is my 1st name, and K is the 1st letter of my last name. I dunno what herk even means lol

71. AlikMalix unregistered

I'll try to remember that.

79. Skimshaddy

Posts: 126; Member since: Feb 23, 2016

Techie are you a Samsung w***e? I love their phones but dude you don't have to go that far.

36. xondk

Posts: 1904; Member since: Mar 25, 2014

Because that's not how it works, you return the device to the place you purchased it, with receipt or similar of how you purchased it, this is done to avoid people returning stolen goods as their own. So yeah, of course Samsung isn't going to do it, your carrier should do it, requesting samsung directly either is because lack of knowledge on how such things work, or quite suspicious.

50. glosbiker

Posts: 2; Member since: Dec 28, 2015

That's not always the case. I had one of the faulty nvidia shield tablets, I bought it new from Amazon, nvidia notified me of the fault and after registering my details nvidia sent out a replacement device and packaging for old device to be sent back, not amazon.

80. xondk

Posts: 1904; Member since: Mar 25, 2014

True, but those are more exceptions then anything else.

40. NarutoKage14

Posts: 1318; Member since: Aug 31, 2016

It does make a difference. Depending where you're at, exchanges may need to go through your service provider so they can properly register it in their system. Also most warranties only apply if you're the original buyer and are voided if you bought it off some person on the street.

11. Unordinary unregistered

Why are they refusing to replace yours?

18. maherk

Posts: 6775; Member since: Feb 10, 2012

Their official statement in Lebanon said ALL Note 7 owners will get their units replaced. Since then, they backtracked and now only those who purchased it from their only showroom in the country will their's replaced, which means ZERO Note 7 units will be replaced, since they are yet to sell it there.

20. Unordinary unregistered

Be safe, lol.

21. maherk

Posts: 6775; Member since: Feb 10, 2012

Tell that to my Note 7 lol

27. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

There should be a return policy to this unauthorized reseller (whom you bought your brand new device from for whatever reason), and they should have no problem returning it to whoever it was they purchased it from without authority. So on and so fort. Who you purchased it from is responsible to give you a replacement. If there's no return policy, that's your negligence for purchasing a hefty priced device, from an unauthorized reseller, without guarantee of being able to return it if it's defective. Even if it were online purchase via eBay, there's return policy, use that. Given how easy it is for knockoffs to be created, it's easy for frauds to be coming from unathorized sources, and no manufacturer wants that.

32. maherk

Posts: 6775; Member since: Feb 10, 2012

What works in some countries doesn't work in all countries. In Lebanon for example, not one store offers you a return policy in case you bought a defective item, not even Samsung does that. I lived 2 years in Canada, and 1 year in the States, and I get what you are saying, but I wish it was the same over here or any other undeveloped country. And that's not my point, my point is, when Samsung claims they are recalling and replacing ALL 2.5 million units sold, then they better do that without using lame excuses to not do so. And when Samsung claims that their costumer's safety is their priority, then again, they should do all can to prove that. Anyways, as I said before, this is in mostly a marketing stunt, they ll go on to replace it in the countries where the media can murder them whenever a Note7 explod, and forget about those where the media won't give it any coverage.

44. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

"In Lebanon for example, not one store offers you a return policy in case you bought a defective item" That, is unacceptable customer service...I'm no Samsung rep, but all I can suggest is, if you paid for the device, try chatting politely with a rep on their Lebanon website (go to Samsung.com and change language to Lebanon English). Service over the phone isn't always the same over online chatting, not even with Microsoft (from my experience). They should be able to verify if you got a legit device based on your IMEI/Serial number, and could arrange a replacement for you... Best of luck on getting a replacement.

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