The Samsung phone that exploded in the hands of a 6-year old wasn't a Note 7 - it was a Galaxy Core87
According to new information that was released by NBC New York, the 6-year old kid who was burned wasn't using a Note 7 at all. Instead, he was using another Samsung product - the Galaxy Core. The Galaxy Core was released more than 2 years ago, and this is the first time that we've heard any reports of battery issues like this that the phone has experienced. However, this doesn't mean that all Galaxy Cores now have faulty batteries as well. You see, the Galaxy Core is one of Samsung's older handsets that featured a user-replaceable battery. Seeing as how the phone was released back in 2014, we wouldn't be surprised if the owner of the phone had swapped out the battery for one of a third-party. However, if it does turn out that the battery was an official Samsung one, does that mean that Samsung has had issues with the quality of their batteries prior to the Note 7? If so, why haven't we heard anything major like this until the Note 7 recall? There's a chance that more issues like this have taken place prior to the Note 7 recall, but simply went unreported. If so, just how many unreported issues are we looking at?
When the issue first took place this weekend, a Samsung rep told PhoneArena that
The issue revolving around the Note 7 is a serious one, and just because the 6-year old turns out to have been using a Galaxy Core, doesn't make the matter of the Note 7 battery any less of a serious one. If you're still the owner of a Note 7, we strongly encourage you to take it in to whatever outlet you purchased it form and take advantage of the many exchange programs that are currently going on. It might seem like an inconvenience to you, but it's not a matter of convenience. It's a matter of you and your family's safety.
This story is part of:The explosive Galaxy Note 7 saga (140 updates)
9 November Canadian couple abroad had to destroy their Note 7 phones to get home, files class action lawsuit against Samsung
8 November Samsung Canada will exchange Galaxy Note 7s, bought from a third-party
3 November Samsung promises to work hard towards regaining consumer trust
3 November Samsung promises to get rid of its Galaxy Note 7 stockpiles with minimal damage to the environment
1 November Chinese customers outraged after Samsung execs kneeled to apologize for the Galaxy Note 7 fiasco