Samsung promises major changes in quality assurance processes following Galaxy Note 7 fiasco
As many of you probably know by now, Samsung has already decided to sell its printing business to HP. For that to happen, Samsung Electronics will spin off this business into a separate company as of November 1 and sell 100% stake of the newly created company and overseas assets related to the business to HP.
A separate item on Samsung's agenda for this meeting was the Galaxy Note 7 fiasco. The South Korean company announced earlier this month that it will halt production and sale of the Galaxy Note 7 “to ensure safety” of its customers.
As a follow-up to the discontinuation of the Galaxy Note 7, Samsung announced that it will make some changes in quality assurance processes, so this won't happen again in the future.
Even though Samsung remains world's number one smartphone manufacturer, the company reported that the operating profit in Q3 for the IT and mobile communication division has declined by 96%.
In the meantime, the handset maker continues its investigations regarding the cause of the Galaxy Note 7 explosions and promised to share all the details with the world once the reason for the phone's issues is identified.
This story is part of:The explosive Galaxy Note 7 saga (140 updates)
9 November Canadian couple abroad had to destroy their Note 7 phones to get home, files class action lawsuit against Samsung
8 November Samsung Canada will exchange Galaxy Note 7s, bought from a third-party
3 November Samsung promises to work hard towards regaining consumer trust
3 November Samsung promises to get rid of its Galaxy Note 7 stockpiles with minimal damage to the environment
1 November Chinese customers outraged after Samsung execs kneeled to apologize for the Galaxy Note 7 fiasco