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Samsung issues a statement on compatibility of 3rd party accessories with Note 3 on KitKat

posted by Daniel P. / Jan 23, 2014, 7:36 AM

Samsung issues a statement on compatibility of 3rd party accessories with Note 3 on KitKat

Samsung immediately reacted on reports that 3rd party accessories are not working after Android KitKat arrived for the Samsung Galaxy Note 3. The update has begun checking for the ID chip, and if it isn't there, the accessory won't work. A number of XDA threads say this even includes the Spigen S-View flip cover, of all things. The problems likely lie with other accessories, too, and could present a nuisance for users that already bought them.

There is a way to skip the ID check, if you root the Note 3, but a lot of people wouldn't do that. Here's Samsung's official statement of the matter (translated from German):

To ensure a pleasant and smooth user experience with Samsung products for our customers, we recommend that only original accessories from Samsung are to be used. Of course, customers can continue to rely on third-party accessories. The full functionality of our devices and accessories, however, can only be ensured with genuine Samsung components, since only in this way it is certain that the equipment and accessories are perfectly matched. A correlation between the Android version 4.4 and the supposed incompatibility of third-party accessories does not exist.

source: AllAboutSamsung

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26 Comments

1. AfterShock

Posts: 4146; Member since: Nov 02, 2012

Quality check on cases? BS Sammy.

posted on Jan 23, 2014, 7:43 AM 3

4. shuaibhere

Posts: 1986; Member since: Jul 07, 2012

If it's just a case...then there will no problem with it...but if it had extra functionality then it will go through this one..

posted on Jan 23, 2014, 7:49 AM 0

12. AfterShock

Contrary to what was printed above? Sfan I guess.

posted on Jan 23, 2014, 8:11 AM 0

14. shuaibhere

it has some extra functionality to it....Who can case be rejected???do you even have sense...case will just cover the outer body of phone...it has nothing to do with ID chip...

posted on Jan 23, 2014, 8:26 AM 0

16. AfterShock

A number of XDA threads say this even includes the Spigen S-View flip cover, of all things... Go away.

posted on Jan 23, 2014, 8:29 AM 1

19. shuaibhere

i dunno about that spigen s-view flip cover...have never senn one of those around...may be it has to something with it....

posted on Jan 23, 2014, 8:50 AM 0

9. itsdeepak4u2000

Posts: 3718; Member since: Nov 03, 2012

Yes, they didn't tested thoroughly. It should support.

posted on Jan 23, 2014, 7:58 AM 0

23. Nexus_bear

Posts: 32; Member since: Nov 19, 2013

I agree, they are locking their customers further into their ecosystem. Its easier to lock them in on hardware accessories since their software services are rather lackluster and isn't enough to generate enough revenue from their huge customer base.

posted on Jan 23, 2014, 12:46 PM 0

2. chunk1x

Posts: 248; Member since: Jun 25, 2011

Seems like Samsung is shooting its own foot. Note 3 is a great phablet. Don't make it bad Samsung.

posted on Jan 23, 2014, 7:45 AM 4

24. timepilot84

Posts: 113; Member since: Aug 16, 2012

Yep, I love my Note 3, but not so much that I'll live with Apple-style hardware lockdowns. If Samsung continues down this path, I'm out.

posted on Jan 23, 2014, 2:21 PM 0

25. Furbal unregistered

I've been getting quickly disenfranchised with my note 3 since getting a nexus 5 and g2(wife and self) Their attempts to lock down everything and all the Knox bootloader items are really making me not want to get another Samsung product.

posted on Jan 23, 2014, 2:39 PM 0

3. shuaibhere

As is said...it is quality check...the reason for this is...they're reputation was spoiled in 2013 by cheap third party acessories....and all that explosion stuff sammy haters whine about...

posted on Jan 23, 2014, 7:48 AM 4

5. shuaibhere

i**....

posted on Jan 23, 2014, 7:50 AM 0

6. chunk1x

But even Apple has third party accessories that are fully supported by them. This just low blow in my opinion. Worst part is that they never warned the users and the legit third parties(Capdase, Otterbox and etc). So the owners just lost at least $30 or more worth of accessories. OUCH!

posted on Jan 23, 2014, 7:54 AM 1

8. PapaSmurf

Posts: 10457; Member since: May 14, 2012

OtterBox serves no additional purpose than protecting the case...

posted on Jan 23, 2014, 7:57 AM 1

10. chunk1x

My bad.

posted on Jan 23, 2014, 8:04 AM 0

13. Just.Saying

Posts: 132; Member since: Apr 04, 2013

Shouldnt the manufacturers of the third party accessories be responsible for the incompatibility ? Wasnt the ID chip known to these manufacturers before hand. Also, 3rd party manufacturers promised compatibility and not the other way around.

posted on Jan 23, 2014, 8:16 AM 9

17. PapaSmurf

+1 to you.

posted on Jan 23, 2014, 8:44 AM 0

20. tedkord

Posts: 17351; Member since: Jun 17, 2009

But they are compatible. Samsung is just checking if you're using their accessories, and if you're not shutting them down. That's s**tty.

posted on Jan 23, 2014, 9:14 AM 0

15. shuaibhere

I dunno how it will work and all..but by looking at statement i can say that they will add all legit third party acessories to thier data base...

posted on Jan 23, 2014, 8:27 AM 0

7. PapaSmurf

As for the Samsung case, it's a waste of money considering if you accidentally drop it, it will get damaged. Get a OtteeBox for a cheaper price, and spend the money you saved on official Samsung products that are guaranteed to work. Yeah SS pulled an Apple, but this should decrease defects on SS phones due to third party hardware.

posted on Jan 23, 2014, 7:57 AM 3

11. PapaSmurf

OtterBox* Damn you auto correct.

posted on Jan 23, 2014, 8:09 AM 0

18. byazatt

Posts: 316; Member since: Oct 26, 2012

walled garden policy just like apple, not a good route Samsung.

posted on Jan 23, 2014, 8:48 AM 1

21. poikilo

Posts: 49; Member since: Jun 07, 2012

If only samsung's own cases offered the same functionality of the 3rd party ones at that price, this move would've made sense. But no, definitely a stupid move.

posted on Jan 23, 2014, 9:18 AM 0

22. hellobib

Posts: 18; Member since: Nov 20, 2013

Once we stop buying you'll learn mr bs

posted on Jan 23, 2014, 9:28 AM 0

26. darkkjedii

Posts: 31020; Member since: Feb 05, 2011

"To ensure a pleasant and smooth user experience with Samsung products for our customers, we recommend that only original accessories from Samsung are to be used." Man Samsung even gives excuses like apple lol, just fix it dammit.