Samsung Galaxy Note 7 usage briefly on the rise despite recall order
A new chart published by Apteligent reveals that soon after Samsung Galaxy Note 7 was released on August 19 to strong sales and overwhelmingly positive reviews, the adoption started dropped as many reports started to emerge from consumers that the phone's battery is actually a time bomb.
The moment Samsung formerly recalled the Galaxy Note 7 (September 2), the impact on the phone's usages was even more obvious, as adoption slowly but surely dropped.
The usage drop makes perfect sense since all carriers and retailers have stopped selling the smartphone, while many customers have already decided to take advantage of the exchange program and switch to a different device.
However, one week after Samsung issued the recall order, the Galaxy Note 7 adoption started to increase and even briefly surpassed the original percentage from before the announcement.
There's another drop in usage, which might be related with Samsung's official statement released last week that urges customers to power off their Galaxy Note 7 and take advantage of the exchange program or wait for a replacement to arrive.
Currently, the usage of the phone is one the rise once again, but that probably won't last for more than a week when the first Galaxy Note 7 replacement units should arrive in many countries.
This story is part of:The explosive Galaxy Note 7 saga (140 updates)
9 November Canadian couple abroad had to destroy their Note 7 phones to get home, files class action lawsuit against Samsung
8 November Samsung Canada will exchange Galaxy Note 7s, bought from a third-party
3 November Samsung promises to work hard towards regaining consumer trust
3 November Samsung promises to get rid of its Galaxy Note 7 stockpiles with minimal damage to the environment
1 November Chinese customers outraged after Samsung execs kneeled to apologize for the Galaxy Note 7 fiasco