Microsoft Band 2 owners experiencing syncing issues with the activity tracker's mobile app

Microsoft Band 2 owners experiencing syncing issues with the activity tracker's mobile app
Microsoft Band 2 owners are experiencing problems with the device's mobile app that is used to sync the activity tracker with iOS, Android, Windows Phone and Windows 10 devices. The problem is preventing Microsoft Band 2 users from seeing the fitness data that accumulated on their Band 2 device from appearing on their smartphone via the app. When the user tries to call up this data, he/she will see a network connectivity error. This could indicate that the problem is due to a Microsoft server-side error.

A report published out of Germany states that Microsoft is aware of the problems affecting the Band 2 and is working on a patch that will fix the issue. The only thing is that Microsoft hasn't said when this update will be made available.

The Microsoft Band 2 Activity Tracker (which includes a heart rate monitor) is worn on the wrist and transmits data to an iOS, Windows Phone and Android smartphone through the Band 2's mobile app. At least that is the game plan when things are working fine. Speaking of working, the Microsoft Band 2:

  • Fits wrists 6.3"-7.5"-inches in the medium size
  • Continuous heart rate monitor tracks your heart rate, calorie burn, and sleep quality
  • Works with Windows Phone, Android and iPhone*
  • Get email, text, calendar, and call alerts on the go
  • Tracking for running, biking, golf, and more

As soon as we hear some some word about an update being made available for the Microsoft Band 2 app, we will pass the news along to you.

source: WindowsUnited (translated) via MSPoweruser


1 Comment

1. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

If you are interested in tracking your fitness and are also using a Windows 10 mobile phone. You should buy a FitBit. I have been using a FitBit Charge 2 on Android phone for a month before I pair it with my Windows 10 mobile. The Fitbit experience is the same in both Android and Windows 10 mobile, you dont lose any feature. I am very surprise to find a wearable company that is committed to Windows 10 phone even when Microsoft has stop selling their band.

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