HTC apologizes for delaying Android 8.0 Oreo update for U11 in Europe

The US version of HTC U11 has already been updated to Android 8.0 Oreo for more than a month now. Unfortunately, customers who bought the smartphone from other regions will have to wait a while longer for the update.

HTC UK has just issued an apology aimed at customers U11 owners in Europe. Apparently, the company started to deploy the update globally but ran into some unforeseen issues that forced HTC to delay Oreo for the U11 in Europe.

Hopefully, HTC will be able to find and fix the issues preventing it from releasing Android Oreo for the U11 sooner rather than later. The Taiwanese company is still among the first to have provided the latest version of Android to one of its flagships, even if that happened only in the US.

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source: HTC UK (Twitter)

Related phones

  • Display 5.5" 1440 x 2560 pixels
  • Camera 12 MP / 16 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2450 MHz
  • Storage 64GB + microSDXC
  • Battery 3000 mAh(24.5h 3G talk time)



1. letosaw

Posts: 135; Member since: Aug 05, 2014

htc just doesn't give a damn about Europe. My htc 10 has just got 2 software updates and it's still stuck on July security patch. Even though performance is great, it's the last htc phone that I'll ever buy.

2. gtechstudio

Posts: 1; Member since: Jan 05, 2018

The US version has not been updated to android oreo yet, at least not on Sprint. I'm still waiting for it.

5. LionStone

Posts: 1048; Member since: Dec 10, 2010

Which is why I just go with the Unlocked version...

3. Whitedot

Posts: 893; Member since: Sep 26, 2017

I have refrained from buying HtC device since I wanted 10. I am glad did it. Its just too many mistake this company makes and by most part it does because of severely delusional about itself.

4. LionStone

Posts: 1048; Member since: Dec 10, 2010

Well, if you're in the US like I am, there's no mistakes being made that I can see and I have the 10 as well as the the article said, the U11 has already been on Oreo for a month, so alls well here...

6. Paximos

Posts: 283; Member since: Jul 26, 2012

My HTC U11 international is from Singapore and has yet to be updated.

7. HillaryClinton2020

Posts: 192; Member since: Feb 08, 2017

every android dilemma, slow software update

8. fyah_king unregistered

I just got my Oreo on my z2 force today.

9. Ron2010

Posts: 3; Member since: May 01, 2017

I am happy with my u ultra but only the batery is really a disaster. Also the customer service is really a drama because they don't answer you're questions. Please HTC customers deserve respect !!!!! And last but not least the update policy is terrible... U ultra stay on 7.0 october ???? It's a shame. You must give better suport so where is Oreo or when comes Oreo ???

10. MrShazam

Posts: 987; Member since: Jun 22, 2017

Lol, so much being "stockish android"...

11. tokuzumi

Posts: 2002; Member since: Aug 27, 2009

I hope this means the security updates will resume for the other phones. My HTC 10 is sitting on the Oct 17 patch, which was rolled out in Nov. HTC is usually only a month behind in rolling out security patches. I'm not so obsessed with OS updates as long as security updates are provided somewhat regularly.

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