China Galaxy Note 7 launch unaffected as Samsung tells customers to 'rest assured'

_
Unless you've been living under a rock for the past couple of days, you'll likely have witnessed the quite public capitulation of Samsung's Galaxy Note 7 launch. After several devices containing faulty batteries began to combust while charging, Sammy has been forced to take drastic action. With the company set to recall and replace up to 2.5 million already sold, what appeared a sure-fire success story has quickly become a damage-limitation exercise. The silver lining — such as it is — gives Samsung hope of a relatively hassle-free launch in China, for the Note 7 inventories destined for the Chinese market apparently don't contain any rogue batteries. 

Of course, this will come as precious little comfort to Samsung and the vast majority of its customers, most of whom will either have to get their handset fixed, score a refund, or otherwise wait it out as the unravelling situation grinds the worldwide launch to a standstill. But the models destined for China don't have such issues according to Samsung, so there's been no reason to pull the plug on the planned roll-out.

An excerpt from an English translation of a statement from the company reads:


Though it doesn't make a great deal of sense, the 'different battery', 'not in the replacement category' and 'rest assured' bits seem pretty clear. While some may naturally remain skeptical, Samsung knows that the world is scrutinizing its every move and can ill-afford any more explosive headlines. Indeed, the only thing that could make the current situation worse is if Samsung gives the green light and another battery catches fire, so those grabbing the Chinese variant shouldn't have anything to worry about. 

Carriers have mucked in across the world as part of Samsung's interrupted launch, which could drag on for many weeks and months. The company was already struggling to churn out enough units to meet the insatiable demand,  and with so many replacements to dish out on top of that, many would-be Note 7 owners may begin to look elsewhere

source: Phone Radar

Story timeline

Related phones

Galaxy Note 7
  • Display 5.7" 1440 x 2560 pixels
  • Camera 12 MP / 5 MP front
  • Processor Qualcomm Snapdragon 820, Quad-core, 2150 MHz
  • Storage 64 GB + microSDXC
  • Battery 3500 mAh

FEATURED VIDEO

25 Comments

1. trojan_horse

Posts: 5868; Member since: May 06, 2016

'rest assured' indeed! In Samsung we trust. #Note7rules

2. kiko007

Posts: 7518; Member since: Feb 17, 2016

And you call us sheep.......

5. trojan_horse

Posts: 5868; Member since: May 06, 2016

Once again, I tell you to stop provoking me. Where have you ever seen me call Apple users "sheeps"? You should have proper evidence to back up your claims before confronting me. Come on, Kiko. You're better than such a lame rebuttal!

7. bobby84

Posts: 595; Member since: May 13, 2016

Samsung says the USA version is fine, I would wait to to see the report. Don't think i need to replace mines.

9. SR-72

Posts: 183; Member since: Sep 01, 2016

Which you are.

18. RoboticEngi

Posts: 1251; Member since: Dec 03, 2014

Because you are. You are the ones denying the antenna gate, the bendgate.......

24. j2001m

Posts: 3061; Member since: Apr 28, 2014

The China model had battery's made by some other company and as no links to the other problem battery

8. nctx77

Posts: 2540; Member since: Sep 03, 2013

....until a report out of China comes out of a burnt phone. 3rd party charger related or not, it's going to look baaaaaaad!!!!!!

3. freebee269

Posts: 542; Member since: Aug 10, 2012

I have the u.s. T-Mobile version. I'm keeping mine till T-Mobile gets the revision and I can swap it out for that one. At this current time my note 7 has been running good. Occasionally I'll get you lag. The most lag comes from using the keyboard. Doesn't matter if it's the Samsung one or the Google one. Other than that I have been happy with my note 7.

4. XDAdam

Posts: 276; Member since: Feb 03, 2016

For a brand new $800 flagship phone in 2016, you shouldn't have ANY lag.

6. SR-72

Posts: 183; Member since: Sep 01, 2016

The Note edition should always come with 35% better in specs than the S7Edge, S7 editionspecs.

11. Arch_Fiend

Posts: 3951; Member since: Oct 03, 2015

You're right but there will always be software issues that end up causing lag somewhere, nothing is perfect man. The silver lining is that most lag issues caused by software can be solved via updates.

17. tedkord

Posts: 17417; Member since: Jun 17, 2009

EVERY computerized device has some lag. Every single one. The Note 7 has as little as any flagship.

19. RoboticEngi

Posts: 1251; Member since: Dec 03, 2014

There are also lag in a new iPhone 6s....

20. hillaryisacriminal

Posts: 242; Member since: Aug 26, 2016

Just like i previously said samsung sheep brain is super synchonize with their laggy samsung explosive device.And The reason u r saying iphone 6s is laggy bcoz its faster than ur laggy brain.

22. SR-72

Posts: 183; Member since: Sep 01, 2016

I don't care if my iphone will kill me in the middle of the night, I just want it" "I don't care if my iphone will give me std's, I just want it" "I don't care if your google phone can spit out hundreds of dollars, I just want an iphone" hee hee hee.  This is what i really think about iphoners...

10. Arch_Fiend

Posts: 3951; Member since: Oct 03, 2015

I personally will find it funny when the Note 7 launches in china and there is an exploding battery in the first few weeks lol, of course I hope no one gets hurt just so I can laugh at Samsung.

15. tedkord

Posts: 17417; Member since: Jun 17, 2009

Will you cry if it doesn't happen?

25. Arch_Fiend

Posts: 3951; Member since: Oct 03, 2015

No, I don't lose anything if it doesn't happen but i'll get a good laugh if it does.

12. Bernoulli

Posts: 4361; Member since: Sep 01, 2012

Country line version from September 1 officially on sale in the Chinese market, the use of different battery suppliers, not in the replacement category, Chinese consumers can rest assured purchase. even after translation I still find it hard to understand, what? Although If I had to guess, Sammy is at it, making chinese customers swallow the horsepill and just deal with their potential damages individually, since in China money talks; whereas a Western country won't let anything like that fly, massive recalls in effect as we see here in USA. Although, even if it's for us Western countries, props for sammy for doing a recall, apple never either recognized bendgate and for their combustible iphones they only offered a "free charger" provided you brought your old one.

13. Bankz

Posts: 2550; Member since: Apr 08, 2016

Grenote7

14. hillaryisacriminal

Posts: 242; Member since: Aug 26, 2016

samsung should be ashamed for not recalling their explosive device from chinese market just to save the recall cost they are doing this , it seems like chinese consumer safety is not a priority for samsung .

16. tedkord

Posts: 17417; Member since: Jun 17, 2009

Or, maybe the Chinese edition has a different battery supplier, and therefore isn't affected. Your hatred for Samsung is amusing. Not as amusing as when Hillary is inaugurated next January, but amusing.

21. hillaryisacriminal

Posts: 242; Member since: Aug 26, 2016

truth hurts

23. tedkord

Posts: 17417; Member since: Jun 17, 2009

I'm sorry if it hurts you, but that's not my problem.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.