Verizon is onto hip tech lately, launching a
wearable and now, a brand-new Messenger chat bot. The Fios chat bot is designed to help users navigate the large Fios content library, manage your own playlists, and provide a personalized user experience. Wanna give it a try? Launch Messenger, search for Fios chatbot, and log-in with your Verizon credentials.
Once you're talking to the bot, ask for things like content suggestion and programming overviews. Simple questions like "what's on tonight?" or inquiries like "my set top box isn't working" will trigger related responses by the bot. The carrier will be adding tech support and on-demand video orders soon, so the bot has the potential to grow into a full-fledged platform for customer interaction. Behold, the power of AI!
Watch the video below to get an idea of what the bot does and doesn't and feel free to try it on your own. It's a small beginning of something that could turn out great after a year or two in development.
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source:
Verizon
