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Verizon spoils the day by clawing back value from customers

5G Get More and 5G Play More customers are set to lose a benefit.

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By Anam Hamid

Published: Aug 22, 2025, 12:04 PM

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Verizon Wireless service

5G Get More and 5G Play More Google Play Pass

My Verizon App | Image Credit - Verizon

Verizon is at it again, but this time, no one should be surprised. Earlier this month, the My Verizon app notified users that certain perks would be taken away. The carrier is now providing more details to customers.

Verizon's old 5G Get More and 5G Play More plans gave customers access to either Apple Arcade ($6.99 per month) or Google Play Pass ($4.99 per month) for free. In August, the company used its app to tell users that the free game subscription service would be removed from accounts on September 25.

Many users received emails about the fate of Google Play Pass today. Verizon says that it's updating the subscription options in some of its plans and, as a result, the Google Play Pass perk will be removed for 5G Get More and 5G Play More customers.

Customers on Verizon's old 5G Get More and 5G Play More plans will soon have to part with their free Google Play Pass subscription. | Image Credit - Reddit user pntless

The company notes that all other benefits, including Premium Data, are still intact.

Would you leave your carrier if they removed a perk you use?

Most likely.

42.86%

Depends on the overall value.

44.72%

This is to be expected with old plans, so no.

12.42%

Perhaps to cushion the blow, Verizon has given many users a reprieve. Despite the discontinuation of the perk, many users will be able to continue using Google Play Pass for an additional six months.

The carrier says it will send instructions to claim this exclusive offer at a later date. That's a bit odd, considering Verizon should be able to just extend the free subscription instead of making users jump through hoops for continued access.

Customers are livid, not just because this perk is one of the reasons they signed up for the plans in the first place, but also because it's another one in a string of controversial changes.

Launched in 2021, the 5G Get More and 5G Play More plans are no longer available to new customers. Carriers often try to get customers to abandon plans they have discontinued, which is probably why Verizon is making 5G Get More and 5G Play More less attractive. It was only in March that the company raised prices on these plans by $4.

The six-month grace period is likely an attempt to make customers realize that 5G Get More and 5G Play More plans offer less than before for the same price, and that they should perhaps switch to a more recent plan.

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Anam Hamid is a computer scientist turned tech journalist who has a keen interest in the tech world, with a particular focus on smartphones and tablets. She has previously written for Android Headlines and has also been a ghostwriter for several tech and car publications. Anam is not a tech hoarder and believes in using her gadgets for as long as possible. She is concerned about smartphone addiction and its impact on future generations, but she also appreciates the convenience that phones have brought into our lives. Anam is excited about technological advancements like folding screens and under-display sensors, and she often wonders about the future of technology. She values the overall experience of a device more than its individual specs and admires companies that deliver durable, high-quality products. In her free time, Anam enjoys reading, scrolling through Reddit and Instagram, and occasionally refreshing her programming skills through tutorials.

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