Google is rolling out a new Pixel Troubleshooting app that can help you identify and fix battery and network problems on your phone. The app is only available on the Pixel 8 and Pixel 8 Pro for now, but Google may make it available to older Pixel phones in the future.
The Pixel Troubleshooting app functions as a system app. This means that it does not work as a standalone app, but instead, its tools can found within the settings of the phone. It is designed to provide intelligent diagnostics and troubleshooting for common issues like battery draining too quickly or connectivity problems, and then either suggests resolutions in easy steps or enables users to share diagnostic data with Pixel Care support agents.
The Battery Diagnostics section of the app gives you multiple options that might best describe your battery issues. It then lets you run diagnostic tests depending on your issue and presents support information on how to fix it. For example, if you are experiencing battery drain, you can run a test to check for apps that are using too much battery. The app will also provide you with tips on how to improve your battery life.
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The network troubleshooter section of the app gives you tips to improve connectivity and contact Pixel support. For example, if you are having problems connecting to Wi-Fi, the app can help you troubleshoot the issue.
To use the diagnostic tools, open the Settings menu and either go to Battery > "Battery diagnostics" for the battery portion or "Network and Internet" for the network troubleshooter. Both options will run a scan and identify any potential problems. Finally, if it finds any problems, it will provide you with recommendations for how to fix them.
The Pixel Troubleshooting app is a tardy addition to the Pixel lineup, but a gladly received one when you consider that Apple has had a similar tool for some time now. Hopefully, this tool doesn't remain a Pixel 8 series exclusive and eventually trickles down to older models as well.
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Johanna 'Jojo the Techie' is a skilled mobile technology expert with over 15 years of hands-on experience, specializing in the Google ecosystem and Pixel devices. Known for her user-friendly approach, she leverages her vast tech support background to provide accessible and insightful coverage on latest technology trends. As a recognized thought leader and former member of #TeamPixel, Johanna ensures she stays at the forefront of Google services and products, making her a reliable source for all things Pixel and ChromeOS.
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