Xiaomi reportedly investigating phone explosions, offers compensation to those affected

Xiaomi reportedly investigating phone explosions, offers compensation to those affected
It appears that Samsung's issues with the Galaxy Note 7 was just the trigger for a much larger problem that the smartphone industry face with: exploding batteries. There's no doubt that, with a few exceptions like the Galaxy Note 7, all these incidents that the media reported in the last couple of weeks are isolated.

However, that doesn't mean that, sometimes, using a smartphone can be dangerous. At least two persons were injured when their Xiaomi smartphones exploded earlier this month.

The Chinese media now reports that Xiaomi has already commissioned a third-party company specialized in this kind of investigations to find out what really happened and what's to be done to avoid these accidents in the future.

For those out of the loop, a Xiaomi Mi Max exploded and caused a fire on September 5. The explosion happened while the smartphone was charging (with the original charger).

We've also reported about another case of smartphone explosion that happened on September 9. A Xiaomi Mi 4C exploded in someone's rear pocket and produced burns to the user. The smartphone was bought from the official Xiaomi website, so there's no doubt that this was an original device.

For the time being, Xiaomi is treating these two cases as isolated accidents that have nothing in common with the problem that Samsung is facing currently. The Chinese company is said to have already made compensation to the persons affected by the explosions.

It's unclear whether or not we should expect an official report to be revealed by Xiaomi after the investigation ends, but there's a high chance that these explosions might have been caused by faulty batteries.

source: Digitimes

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14 Comments

1. Martineverest

Posts: 521; Member since: Oct 27, 2015

android oems have started giving boko haram right to manufacture batteries for them

2. BradyCrack

Posts: 835; Member since: Dec 29, 2015

Amuse me Xiaomi. Hopefully you aren't as pathetic as Samsung with handling this situation.

3. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

What do you expect from a cheap company that uses cheap parts and sells for cheap prices?

4. mahima

Posts: 743; Member since: Nov 20, 2014

we expect cheap comment from such a cheap person.

5. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

I assume you typed this cheap comment with a cheap phone/computer.

14. shahinctg123

Posts: 39; Member since: Nov 23, 2014

they maintains high quality as other flagships...and they sells their phone very cheap price which is good for consumers unlike some greedy #fruit company.

6. xfire99

Posts: 1207; Member since: Mar 14, 2012

Get the facts first before starting writing bulls**ts. Xiaomi use high quality components on theirs products.They can sell at lower prices, because a smartphone components doesnt cost much. Apple, Samsung and others OEMs are selling at overprice prices. Why do u think Apple/Samsung and alot others choose to manufacture theirs devices in China?

7. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

Apple/Samsung don't use cheap components to build their phones. Chinese companies do.

8. Barney_stinson

Posts: 672; Member since: May 30, 2016

hey buddy my 2 year old redmi 2 says hello! running miui8!!

9. Barney_stinson

Posts: 672; Member since: May 30, 2016

and xiaomi don't use cheap parts that's a assurity!

11. sukrith2194 unregistered

No companies use cheap components... It's just that Chinese companies don't spend money on ads... It's more of a oral advert! So they can sell phones cheap. Also labourers are cheap in China!

12. trojan_horse

Posts: 5868; Member since: May 06, 2016

"Cheap" doesn't necessarily mean "bad". @Plasticsh1t Chinese OEM's devices are of good quality.

10. shaanig

Posts: 4; Member since: Sep 03, 2016

Biggest issue with xiaomi is mediaserver problem. If u have 10 odd movies in ur phone temp can easily cross 50 +and that can easily trigger explosion.

13. Ezio2710

Posts: 548; Member since: Aug 22, 2015

Strange one

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