Verizon blocks Tour pre-orders for those upgrading their handset

posted by Alan F. / Jul 01, 2009, 2:42 PM

Verizon blocks Tour pre-orders for those upgrading their handset

While Verizon has started taking pre-orders for the BlackBerry Tour 9630 as we reported, Big Red is not allowing pre-orders from those upgrading their current Verizon handset. If you attempt to push through your order for the widely anticipated device using your upgrade privileges, you will get on the screen a message that says (in stop sign red) "Pre-orders not available for upgrade orders at this time."

If you were planning on trading in your Verizon handset for the Tour, you can try to find a telesales rep that is unaware of the carrier's plans, hope that Verizon reverses this policy after hearing complaints, or wait until the July 12th launch date to pick up the phone.

RIM BlackBerry Tour 9630 Specifications | Hands-on

source: BGR

FEATURED VIDEO

Options

21 Comments

1. ICanAffordVZW

Posts: 123; Member since: Dec 15, 2008

Leave it to phonearena staff to try and find something to complain about on big red...

posted on Oct 20, 2010, 1:43 AM 0

2. secondcor517

Posts: 94; Member since: Oct 06, 2008

actually, all the phone sites are complaining. for once it's not just phonearena.

posted on Jul 01, 2009, 3:44 PM 0

4. ICanAffordVZW

Posts: 123; Member since: Dec 15, 2008

its just a preorder, which in no way guarantees you will get one anyways. ya know?

posted on Jul 01, 2009, 3:47 PM 0

12. brettconnect

Posts: 9; Member since: Jun 10, 2009

Point is VZW screws everyone every chance they get. They only care about new customers that way it can be reflected in their #s so their stock goes up and the upper eschelon of VZW makes more money that they dont need. you can afford VZW now but wait till they hike rates cuz its coming. Cell phone carriers are the new credit card companies. Have your vaseline ready.

posted on Jul 01, 2009, 5:16 PM 0

13. secondcor517

Posts: 94; Member since: Oct 06, 2008

someone sounds bitter

posted on Jul 01, 2009, 5:23 PM 0

15. markemark

Posts: 21; Member since: Jun 19, 2009

Sounds to me like a former employee that couldn't cut it as an RSR. Are you bitter at Verizon or all the Cell Companies over this alleged rate hike?

posted on Jul 01, 2009, 6:17 PM 0

16. legionsreturn unregistered

I know right, its almost like they are a business whos goal is to make money! What did they tell you you werent eligible for an upgrade or something? Please do explain the rate hikes, competition keeps the prices in check relative to each other so unless you mean the whole industry plans to charge more all at the same time you are incorrect.

posted on Jul 01, 2009, 7:13 PM 0

19. brettconnect

Posts: 9; Member since: Jun 10, 2009

sound like an employee that does whatever he is told. Drink your verizon Kool aid. Fact is Verizon doesnt take care of existing customers. How many times has NE2 been lowered? Every new price plan that comes out enables them to bill you for things you dont use. How many customers get hit with a data charge and not realize it? I understand they are in the business to make money. But there is good business and bad business. And its not just Verizon. Its all corporations. Point is you dont matter so live it up while things are good but the minute you have a problem dont expect any help from them. UNless you agree to a higher price plan and new 2 yr contract :)

posted on Jul 02, 2009, 9:43 AM 0

20. brettconnect

Posts: 9; Member since: Jun 10, 2009

someone has to pay for 4g deployment. And is wireless inflation protected? when your dollar is worth 10 cents how much is your unlimited plan is going to cost. AH ignorance is bliss. I think the bread company is in the business to make money so when you pay 30 dollars for a loaf of bread apply the same principal.

posted on Jul 02, 2009, 10:02 AM 0

3. ICanAffordVZW

Posts: 123; Member since: Dec 15, 2008

...sounds like an ATT commercial. "If you are a VZW customer wanting a new BB Tour, FORGET IT, they dont care about you. Come on down to your local ATT store to get a new BB Bold, or better yet, an iPhone" lol

posted on Jul 01, 2009, 3:45 PM 0

5. smedina44

Posts: 5; Member since: Jul 01, 2009

lol cant afford vzw and repin att both have same pricing accrosed the board.... and att jus lowered the price on the bold from 300 after 100 rebate to 200 after 100 rebate... you dont make sence...

posted on Jul 01, 2009, 3:53 PM 0

6. attsucks

Posts: 139; Member since: Mar 24, 2009

You dont make '' sence''. Are you retarded? Don't you mean you dont make sense? Where did you find the bb bold for 200 after mail in rebate?

posted on Jul 01, 2009, 4:00 PM 0

7. smedina44

Posts: 5; Member since: Jul 01, 2009

att cor store in nj... i been in the cell phone biz for 5 years now i make a hole lot of sence

posted on Jul 01, 2009, 4:02 PM 0

9. attsucks

Posts: 139; Member since: Mar 24, 2009

No sorry you dont. You cant even spell, and that deal isnt everywhere.

posted on Jul 01, 2009, 4:30 PM 0

10. idmcmillan

Posts: 9; Member since: May 13, 2009

actually it is on the commercials and the website so how isnt it everywhere?

posted on Jul 01, 2009, 5:12 PM 0

11. idmcmillan

Posts: 9; Member since: May 13, 2009

correction sale is over on the bold.

posted on Jul 01, 2009, 5:14 PM 0

21. attsucks

Posts: 139; Member since: Mar 24, 2009

Right go to the website before you post.

posted on Jul 04, 2009, 9:38 AM 0

8. SilverPearl

Posts: 31; Member since: Jul 08, 2008

I'll probably get one, but I'm not that eager to spend the cash for one yet. I can wait until after the 12th.

posted on Jul 01, 2009, 4:26 PM 0

14. The Next

Posts: 3; Member since: Apr 17, 2009

It's a system issue. It was meant to work for all orders. Scheduled to be fixed "as early as" today but by the end of the week. For now the disclaimer is there just because it wasn't working.

posted on Jul 01, 2009, 5:39 PM 0

17. BlackberryUser

Posts: 609; Member since: Jun 26, 2009

It's funny how people are so quick to jump to conclusions that it's a conspiracy. This makes sense, it doesn't seem to be in Verizons best interest to limit pre-orders to new customers / lines. As long as they lock you into a contract they're doing good.

posted on Jul 02, 2009, 12:03 AM 0

18. WKlingbeil

Posts: 215; Member since: Dec 26, 2008

Actually, that is an error which should be fixed sometime in the future. The disclaimers have covered the issue up, for general information for everyone that is griping about it.

posted on Jul 02, 2009, 8:41 AM 0

view all comments

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.