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USB-C to 3.5mm earphone jack adapter still not working for many Pixel 2/2 XL users


You know that a phone is having problems when a law firm starts soliciting owners to see if they want to join a Class Action suit against the manufacturer. In the case of the Google Pixel sequels, both the Pixel 2 and Pixel 2 XL have been the target of various complaints. The Pixel 2 XL has burn-in issues (although not more than any other premium smartphone says Google) and other problems with the screen. Pixel 2 users were hearing strange clicking and buzzing sounds. The latter was fixed via an OTA update.

Just the other day, we told you how several Pixel 2 XL owners noticed that their fingerprint scanner was taking longer to unlock their handsets following the update to Android 8.1. And there are other less well-known issues. If you check out the Google Product Forum, there is a thread dating back to late October about users who have discovered that the USB-C to 3.5mm headphone adapter cable that comes in the box with the Pixel 2 and Pixel 2 XL, simply does not work.

Earlier this month, a community member with the name of Qiu Yulong had a theory about why this problem is taking place. His two cents? Because the USB-C port handles many different tasks, when you plug in the adapter, it is acting as though you plugged in a charger. His solution? Enable developer mode by going to Settings-> System-> About phone-> Tap on the build number 7 times. Once that is accomplished, go to Settings-> System-> Developer options-> Networking-> Select USB configuration and then Audio Source from the pop up list. If you follow these directions perfectly, the adapter should work correctly says Qiu.

Lately, we have passed along a number of deals available for the Pixel 2 and Pixel 2 XL, with the latest one available from Target and Verizon. Take Big Red's $300 rebate with the purchase of either model using device financing (the money is returned via a monthly $12.50 bill credit over 24 months) and add a $250 gift card from Target. While the carrier portion of the deal runs through the end of this year, Target will stop handing out the $250 gift card after this coming Saturday, December 23rd.

source: GoogleProductForum via AndroidPolice

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Google Pixel 2 specs
  • Display 5.0 inches 1920 x 1080 pixels
  • Camera 12.2 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 835 4GB RAM
  • Storage 128GB, not expandable
  • Battery 2700 mAh
  • OS Android 11
Google Pixel 2 XL specs
  • Display 6.0 inches 2880 x 1440 pixels
  • Camera 12.2 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 835 4GB RAM
  • Storage 128GB, not expandable
  • Battery 3520 mAh
  • OS Android 11

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