Google looking into Pixel 2 clicking sound issue, offers temporary solution


Google has started an investigation into the "ticking" sound that's affecting certain Pixel 2 units. The issue recently came to light as owners of the smaller second-gen Pixel device reported hearing clicking and high-pitch frequency sounds during voice calls. 

A community manager at the official Pixel forum who goes by the name of "Orrin" said that Google is looking into the issue and offered a temporary fix:


Our Pixel 2 review unit also suffers from this problem, so we can confirm that disabling NFC truly works. Needless to say, when NFC is turned off, connected services like Android Pay and Trigger also won't work, but we suspect that Google will soon find a fix for the issue. The iPhone 8 also suffered from a similar ailment at launch, but Apple quickly resolved the problem with a software update.

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20 Comments

1. haruken

Posts: 307; Member since: Nov 06, 2013

Another day, another issue for Google's latest flagships.

10. Scott93274

Posts: 6040; Member since: Aug 06, 2013

Well, thus far, my time with the device is very limited, but I can say that my experience has been flawless. Although the "Now Playing" feature is hit and miss as to recognizing the music I play, but I have a very diverse taste and am thus far impressed it's been able to identify a majority of the music I listen to.

2. Or25e

Posts: 8; Member since: Oct 17, 2017

Failed device. Just go and buy Galaxy S8 people! Google should do their own quality control instead of letting the customers do it.

3. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

Not everyone wants a Samsung device. I have had nothing but issues whenever I've bought any Samsung products. As for the issues on the Pixel 2, I haven't had any of the ones that have been reported so far.

4. Heisenberg

Posts: 378; Member since: Feb 11, 2015

Only you have any issues on every Samsung products but some how doesn't have nay issues with a device that is plagued with problems. Wow!! You must be living in Mars

5. sleepypandaeyes

Posts: 377; Member since: Apr 12, 2015

Loooool,

6. Awalker

Posts: 1982; Member since: Aug 15, 2013

I also have a Pixel 2. There's no clicking sound. And buying the S8 is a nonstarter at least for me because I bought the Pixel in large part because I don't want a Samsung phone. I suspect a lot of people buying the Pixel feel that way.

20. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

Who says I'm the only one who has issues on Samsung products? I've got family member's who've had them as well, they had issues as well. But getting back to me, my Samsung phone is the only one I've had major issues with. I've owned phones from HTC, Motorola, Huawei, and now Google. None of them has had as significant issues as that Samsung did. Here's a list for that single phone. It had lag after a few months, GPS never worked properly or without help (had to use the GPS Toolbox app to get a lock), and by the one year mark my battery life was halved and mobile data no longer worked. With my first gen Pixel, the only issue it had was dropping the Bluetooth connection once in my truck. And so far with this one, no issues to report and battery life is about 1.5 times better than what my first gen Pixel got. Believe me, don't, I don't really care. I know what I'm getting and am completely happy with my purchase. Guess I'd rather have a decent phone that works than a shiny paperweight.

11. Scott93274

Posts: 6040; Member since: Aug 06, 2013

Last year Samsung failed with the Note 7, people should have bought the Pixel XL instead. Well, at least the Pixels aren't blowing up and hurting people or damaging property.like Samsung's product. ;)

7. Hallyu

Posts: 790; Member since: Jul 21, 2015

Haha Google is a bitch thinking it can go hardware competing with Samsung. Time to accept the fact, and leave this crown to Samsung already.

12. Scott93274

Posts: 6040; Member since: Aug 06, 2013

lol, it's as if every Samsung fan completely forgot how epic the Note 7 failed.

13. Hallyu

Posts: 790; Member since: Jul 21, 2015

Yeah let's see how well your Pixfail 2 is doing this year. Wait is there actually a Pixfail fan? Lol

19. srgonu

Posts: 557; Member since: Feb 13, 2012

Pixel or S8, we are all android. Be together, not same is our motto.

8. jeroome86

Posts: 2314; Member since: Apr 12, 2012

Not good Google. I was looking forward to the xl but now it’s not a option.

9. TMHKR

Posts: 202; Member since: Dec 08, 2012

Was there any Google-backed device that didn't have hardware problems, from first Nexuses to this day?

17. mikehunta727 unregistered

Sheesh yo, seems like poor logic board positioning of the NFC or something that is interfering with the speaker close by or something... aka... not really thoroughly tested..

* Some comments have been hidden, because they don't meet the discussions rules.

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