U.K. retailer Clove stops selling Asus Transformer Prime because of issues with quality

U.K. retailer Clove stops selling Asus Transformer Prime because of issues with quality
U.K. online mobile device retailer Clove has decided to stop selling the Asus Transformer Prime for the time being. Customers who have a pending order for the quad-core powered tablet will have that order canceled. Clove said the reason for the halt is that the retailer is not satisfied that the units being shipped to customers are working properly. Apparently, customers have been sending the tablet back to Clove, complaining about quality issues. As such, Clove feels that it is necessary to test the tablets before they are sent out, but cannot get any more inventory of the Transformer rime until the end of this month, or early March. Without units to test until then, Clove made the decision to stop offering the model for now.

While Clove would not say exactly what customers have been complaining about, Asus denies that there is a problem at all. In a statement, the company said, "We refute any and all claims from third-parties regarding the quality of our products." Clove said it would send email to its customers if the situation changes, and visitors to its website can register to receive notifications about the device. Past complaints about the Asus Transformer Prime dealt with the tablet's weak GPS receiver, which was fixed with a software update, and problems with Wi-Fi connectivity on the tablet.

source: RegisterHardware

Related phones

Transformer Prime
  • Display 10.1 inches
    800 x 1280 pixels
  • Camera 8 MP (Single camera)
    Other front
  • Hardware NVIDIA Tegra 3, 1GB RAM
  • Storage 64GB, microSDHC
  • OS Android 4.0.3



3. sorcio46

Posts: 435; Member since: Jul 27, 2011

And in Italy i have preordered it the 25th of Jenuary at Amazon.it ... right now i haven't a date of shipment yet ... In my country this device is very very rare

1. remyrz

Posts: 205; Member since: Oct 28, 2010

" inventory of the Transformer rime" ... it should be Prime! :)... and well.. hope they get there tablets good to go soon.. I WANT ONE T__T

2. Hello-dirt

Posts: 102; Member since: May 02, 2010

The irony of you not using the correct form of a word in your post causes me to giggle. My guess is that all these people are realizing that even the powerful transformer is just a glorified MP3 player/web browser. These tablets, Apple, Android, and especially WebOS, are not designed to be computer replacements, yet. Have to say there is a problem to be able to return it; therefore, they did.

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