Samsung will reportedly deactivate all recalled Galaxy Note 7 units after September 30

Samsung will reportedly deactivate all recalled Galaxy Note 7 units after September 30
Update: Reports of plans to deactivate any Galaxy Note 7 units have been denied.

Samsung has already issued the recall order for all Galaxy Note 7 devices that have already been shipped from its warehouses, but the process of replacing all these potentially faulty units will take a few weeks.

We're talking about at least 2.5 million Galaxy Note 7 phones that Samsung must replace with new devices that do not include batteries manufactured by its affiliate company, Samsung SDI.

However, the recall process is pretty much different and varies by country. For example, in the United States you can easily switch to another flagship like the Galaxy S7 or Galaxy S7 edge, if you've already ordered and paid for the Galaxy Note 7. You'll also receive a $25 gift card from Samsung.

In other countries, you will have to wait until the Samsung's local branch receives the new Galaxy Note 7 phones to replace your potentially faulty. During this time, you are advised to stop using your phone, although you aren't offered any devices instead.

Since Samsung and the Consumer Product Safety Commission (CPSC) recently issued a joint statement in which they urge all Galaxy Note 7 users to power down their devices and immediately exchange them as a result of battery cell issues.

But what if you don't want to exchange your newly acquired Samsung Galaxy Note 7 for various reasons? Well, apparently you won't be able to use it for too long since the South Korean company plans to deactivate all faulty units after September 30.

According to Reddit user LimboJr, he was told by a Samsung rep that every recalled phone will be remotely deactivated after the end of September. This means that customers who bought the Galaxy Note 7 won't have other choice than to follow the procedure Samsung has put in place in countries where its phablet is available for purchase.

So, if you own the Galaxy Note 7 and think that you don't really need to take advantage of the exchange program, then you might want to reconsider since Samsung might deactivate it after September 30.

Story timeline



1. theguy2345

Posts: 1216; Member since: Jun 24, 2014

This is just an absolute catastrophe. I doubt the Note 7 is gonna sell as well after this, as well as Samsung's name being tainted for a while.

9. TheNeighbor

Posts: 370; Member since: Nov 15, 2013

Meanwhile, those intelligent enough to know that everything is safe enough after getting the replacement will enjoy a top-notch device! Not even the new iPhones would be able to compete with its features. Right now I'm being offered by my Telco to even order an iPhone 7... Just NO to that!

13. theguy2345

Posts: 1216; Member since: Jun 24, 2014

Alright, that's wonderful. Most people know this phone as the exploding one at this point like the iPhone 6 is known as the bending phone. Doesn't matter if they fix it or not, it still has the reputation for a while. Many people aren't going to touch it because of it.

22. adi90

Posts: 554; Member since: Dec 21, 2015

Do you know what is the difference between bending and exploding is ? I can live with a phone which might bend . But it is very difficult for me to consciously carry a phone which might explode any time . I love Samsung flagship mobiles , but this exploding chaos is really gonna hurt the reputation atleast till next S series is released. Because fanboys might still go for note 7. But a general consumer will definitely either get a different phone or wait for new note 7 review

30. losersmurf29

Posts: 24; Member since: Mar 15, 2015

Exactly, No matter how much Sammy fanboys tries to deny it general consumers will think about twice before buying Note 7 or even upcoming Samsung phones. I think now Samsung is doing the right thing. They should have done this when this incident first appeared. Following the proper channel to recall the phones instead of unofficial recalling. Now the incident is so big Fed has to get involved. Deactivating the device is the right decision. There are lots of Morons in the fanboys like Trojan_horse, tedkord, techiexp who refused to send their phones because they think their phone wouldn't explode. After this they will have no choice but to return their brick phone. Samsung just proved that they are better than their dumb fanboys.

50. adi90

Posts: 554; Member since: Dec 21, 2015

Bro, I do not think that the fanboys that you mentioned above actually own note 7.

61. losersmurf29

Posts: 24; Member since: Mar 15, 2015

Nothing is impossible. They are Either Samsung employee whose job here is to reassure people that note 7 is fine and it's okay to keep it because they are keeping it OR they are truly blind fanboys who refused to believe that anything bad could happen to them because note 7 is from their favorite brand. Either way they are the worst kind of people here.

83. tedkord

Posts: 17452; Member since: Jun 17, 2009

Show me one single instance where I reassured anyone about anything. I'll wait right here. Asshat.

86. trojan_horse

Posts: 5868; Member since: May 06, 2016

Right, tedkord! Those idiots also accused me of encouraging people to keep their Note7... WTF! SMH

81. Switch00

Posts: 536; Member since: Sep 04, 2013

Emmm... Note 7 ? Iphone 7... Non removamble battery... just like Iphone... You should go your own way Sammy. These shoes are too big.

89. trojan_horse

Posts: 5868; Member since: May 06, 2016

Samsung's feet are bigger than those shoes! Don't kid yourself.

43. theguy2345

Posts: 1216; Member since: Jun 24, 2014

Oh agree 100%. This is much worse than bend gate on multiple levels, I just used them as manufacturer defects with negative connotations.

79. Doakie

Posts: 2478; Member since: May 06, 2009

You do realize that as of September 30th this catching fire crap is over right? Apple never manned up about their bending phone. They never recalled crap. Anyone Apple mltard who says "Don't Samsung's explode?" All you have to say is "Samsung recalled and remotely shut down all phones that catch fire on Sept 30. It's over."

38. tedkord

Posts: 17452; Member since: Jun 17, 2009

How much did being known as the bending phone hurt iPhone sales?

40. theguy2345

Posts: 1216; Member since: Jun 24, 2014

The difference is, a bending phone isn't going to implode in your pants, burn down your house or car. A bending phone isn't a flight risk. I just used it as an example as it is a manufacturer defect with a negative connotation. But this is much worse.

49. losersmurf29

Posts: 24; Member since: Mar 15, 2015

You are talking to a brick. This guy is hell bent to prove this incident is minor thing and Samsung response to the incident was proper, which BTW wasn't. After the incident they quickly started a global recall "voluntary return" program not an official program. After the incident accelerated and the criticism from the consumer report and federal officers they don't have any other choice but to initiate a "official recall" of note 7. Only line of defense for these blind sheep is Apple's iPhone's bending gate or antenna gate and how they responded to those incidents. But those incidents are nothing compared to this incident. This is a potential dangerous situation where you could lose your property and if you are unlucky you could lose your life. Samsung now doing the right thing. It's the only way to deal with this situation. This approach will force People (who still don't know about the situation) and dumb blind fanboys (who still refuse to return their phone) to return their phone. Finally Samsung is doing something right.

113. tedkord

Posts: 17452; Member since: Jun 17, 2009

Show me where I said it was a minor incident. I'm still waiting. Put up or shut up.

71. Rocket

Posts: 697; Member since: Feb 24, 2014

a safe 'revised' note 7 wont explode.

84. tedkord

Posts: 17452; Member since: Jun 17, 2009

A bending phone very well could. Bending li-ion batteries can cause them to burn. And in fact, iPhones have flamed up in people's pockets.

53. mrochester

Posts: 1033; Member since: Aug 17, 2014

Intelligent people can see through the tabloid style overhyped, overplayed 'journalism' relating to issues with the iPhone. It's a different matter when you actually have a widespread and serious issue like Samsung currently has with the Note 7.

85. tedkord

Posts: 17452; Member since: Jun 17, 2009

The antenna and bend issues iPhones suffered weren't as dangerous, but they were every bit as widespread, because they affected every single unit in the model.

130. mrochester

Posts: 1033; Member since: Aug 17, 2014

But the problem with 'bendgate' and 'antennagate' was people not looking after their devices properly or deliberately covering the antenna (i.e., user error, so not an Apple problem). Samsung's current problem is entirely Samsung's fault.

131. trojan_horse

Posts: 5868; Member since: May 06, 2016

"deliberatly covering the antenna (i.e., user error, so not an Apple problem)" WTF? It was a design/manufacturing flaw, so it was an Apple problem! I can hold the antenna line of my HTC one M8 without any drop in signal reception. Bias much?

146. mrochester

Posts: 1033; Member since: Aug 17, 2014

Then you've not covered the actual antenna on your phone. When you cover the antenna on your phone with your hand, the signal will drecrease. It's simple physics!

144. tedkord

Posts: 17452; Member since: Jun 17, 2009

Holding a phone in your hand is not deliberately covering the antenna.

147. mrochester

Posts: 1033; Member since: Aug 17, 2014

Who said it was?

102. willard12 unregistered

The real question is what will they say when PA posts their first article about an exploding iPhone 7? There will be some. There always are. The downplaying of that probably needs to start now. Then, the comparisons will turn to Samsung's response vs. Apple's response.

140. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

And the ons that bent and exploded. And how about the iPhone that have already injured people and killed them? No one has stopped buying them. Sure some people will give it a second though. So what. They have that right. I dont understand this need to care what others think. Whatever you think about it, then think it and move on.

152. Lion007

Posts: 30; Member since: Oct 24, 2014

Don't get me wrong, but I'm pretty sure that was due to using dodgy chargers that weren't up to safety standards, or in the case over here in Aus of a guy landing on his phone with his bike at high impact. Regardless, Apple sells 50 million iPhones in a quarter and if the problem was more widespread, we would hear about it. Samsung have had to issue a global recall and are now deactivating devices because they are exploding due to defective batteries, regardless of being charged as witnessed in the other article of the 6 year old boy burning his hand. Suffice to say, this isn't a debate about iPhone v Samsung, it should be about how such a top tier brand in the Android game failed to realise they were manufacturing devices with faulty batteries from their subsidiary, an obvious move to create higher profits. The real question I have is did Samsung know about this issue and then take a chance anyway? Obviously all these components undergo testing prior to release. What went wrong? That's what I would like to know. The rest, they brought upon themselves.

162. sharks

Posts: 236; Member since: Feb 16, 2013

Although this is a good way for Sammy to ensure the security of its customers, this will still not solve the problem for the relatively few people who are not connected to the internet on their Note 7 or have already rooted their phone so they are unable to receive the official update for deactivation.

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