Samsung denies reports of Galaxy Note 7 units being deactivated after September 30

Samsung denies reports of Galaxy Note 7 units being deactivated after September 30
If you've been following the Galaxy Note 7 saga, then you certainly know that there were reports claiming Samsung plans to deactivate all potentially faulty units after September 30.

This was supposed to be another precaution the South Korean company would take to eliminate any other accidents caused by the Galaxy Note 7's battery.

However, Samsung has recently denied that these reports coming from various sources all over the world would hold any truth. The company confirmed for AndroidCentral that it does not plan to deactivate the recalled Galaxy Note 7 units before or after September 30.

Furthermore, the handset maker mentioned that all aspect of the recall process will be announced on its website, including the decision to deactivate any smartphones, if that decision will be taken in the future.

Samsung is probably afraid that it won't be available to replace all the Galaxy Note 7 unit by September 30, so a deactivation of these devices after that date would cause even more issue for those who did not received replacements yet. That's just a theory that might hold some truth to it, though we doubt that Samsung will admit such a thing.

On a side note, such a decision would certainly urge owners of the recalled Galaxy Note 7 units to take advantage of the exchange program that Samsung has put in place in many countries, as soon as possible.

Deactivating these Galaxy Note 7 devices would have removed almost completely the possibility of another phone exploding and hurting people. Anyway, let's hope Samsung manages to replace these recalled phones as quickly as possible, since the longer it takes, the lower the company's market value will drop.

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33 Comments

1. HugoBarraCyanogenmod

Posts: 1412; Member since: Jul 06, 2014

In Samsung we trust they said Jokes!

2. trojan_horse

Posts: 5868; Member since: May 06, 2016

3. trojan_horse

Posts: 5868; Member since: May 06, 2016

So you can see from my link above, and this article, there is some controversal stuff about Samsung deactivating the Note7s!!! Hope is false! @HugoBarraCyanogenmod

6. cosmin.v

Posts: 48; Member since: Aug 22, 2016

The current news contains Samsung's reply to those reports that we've written about in the article mentioned above (with more than 100 comments). As it turns out, those reports aren't confirmed by the company, but that doesn't really mean that it might not happen.

10. trojan_horse

Posts: 5868; Member since: May 06, 2016

Yes, I'm aware of that, Cosmin V. I posted the link to that news in post #2 because it's related to this news and contains the talks (the Samsung trust) which @HugoBarraCyanogenmod spoke of, in his post #1. It's the controvesy I was talking about in post #3. Cheers

23. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Yeah but you posted an article that wasn't even from a confirmed source or wasn't even an official statement from Samsung. So how does that make you look? Are you really that desperate for clicks? we all know Samsung has an issue. They dealth with it from day one. None of the articles written here even menyions how amsung has teken responsibility and has been on top of it since the very first incident. None of you even mention how, even though the problem is serious, they have handled it like a pro compared to your beloved Apple who wouldn't even take responsibility for any issues with their products. You've all used every article to make this such a big issue, instead of giving credit where credit is due. Anyways, my 2 T-Mobile units were made in China, so I'm still using mine. My International model came from Korea, so I've stopped using it.

4. trojan_horse

Posts: 5868; Member since: May 06, 2016

The controversy in whether Samsung will deactivate the Note7s or not - it won't change the mind of those who trust Samsung!

11. YOURDADkid unregistered

I like it. Good one

24. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

In Samsung I trust. because even wihth knowing the haters will ridicule them, they stood up and officially addressed te issue right away. They halted sales right away, without waiting for the Feds. Consumer Repoprts tried ot make a big deal saying Samsung did go through the US' official channel for dealing with such an issue. The fact is, they did so. The issue was the Feds were moving to slow because of the typical govt red tape. Samsung chose not to wait for them to get their heads out their ass. They went straight to retailers and carriers and told them to stop selling the device immediately. For any carrier or retailer that continued to sell devices after the OEM stated not too, they all will be in hot water. The Feds getting involve only made it official to idiots. The fact Samsung started the recall first and foremost, should have been enough for the losers with defect devices.

34. Well-Manicured-Man

Posts: 672; Member since: Jun 16, 2015

Techie, Samsung did the least they could do when health and life of its customers and of the people around its customers is in danger. Samsung is not doing anything special. We should not forget that Samsung is involved two times into this. 1. It is a Samsung battery that is causing the threat. --> What does that about Samsung quality? 2. It is Samsung Mobile that sourced this battery and it was Samsung Mobile that found the quality of the battery as good enough for its absolute flagship phone. --> What does that say about Samsung Mobile? I wish that Samsung would be more transparent to its customers about how such a life threatening flaw could make it into its most expensive phone.

37. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

They have been transparent about it; they claimed responsibility, stopped selling the device, informed customers to return their device for replacement, and explained why some of them explode: http://www.phonearena.com/news/Samsung-explains-why-some-Galaxy-Note-7-batteries-tend-to-blow-up_id85105 What more do you want from them? To start pointing fingers at individual employees? That would just be a sign of poor leadership and irresponsibility.

5. adi90

Posts: 554; Member since: Dec 21, 2015

If Samsung does not deactivate faulty note 7 , after few years they will be like land mines from vietnam war waiting to explode .

7. Lyngdoh

Posts: 319; Member since: Sep 06, 2012

Is this suppose to be good news or bad news?

8. BradyCrack

Posts: 835; Member since: Dec 29, 2015

Stop pussy footing around Samsung. You're only making it worse. People are getting hurt, physically and financially. Pathetic I'd say. If you think your money is more important then your customers then I can't even trust you anymore. I don't care if your products are good because clearly the quality isn't. At first I wasn't too bothered, I thought a simple recall or deactivation of all the devices would be fine. But you waited too damn long, thinking about your profit over your reputation. Your reputation is low now, you are only a mockery.

9. BradyCrack

Posts: 835; Member since: Dec 29, 2015

It was funny at first, but now it's serious. Get your head out of your ass. Here comes the fanboys...

15. losersmurf29

Posts: 24; Member since: Mar 15, 2015

SDF ( Samsung's Defence Force ) is already here. You will always find three certain Samsung slave at the top of the comment section trying their best to show how much of an ass they can be. Jokes aside, I thought Samsung was doing something right. But I was wrong. They are still stubborn in this situation and this will hurt them in the future. We will see the note 7 explosion saga will continue. Samsung will claim they have no responsibility for this incident because they did their "Best".

17. trojan_horse

Posts: 5868; Member since: May 06, 2016

Samsug has issued a recall. Now, it's the duty of the consumer to return the Note7s they bought. Do you expect Samsung to go door-to-door to collect all of the Note7s with faulty batteries? The remote deactivating is similar to Apple's Kill Switch. You don't use it anyhow.

19. BradyCrack

Posts: 835; Member since: Dec 29, 2015

I know it's hard to get it through your head, but the Samsung Galaxy Note 7 is dangerous. Why the hell wouldn't they deactivate the affected devices? What other reason but the money. Seriously, give me a reason. A good reason. Yes, people are stubborn(such as yourself). But if people are getting hurt (you don't remember this?http://www.phonearena.com/news/Six-year-old-boy-gets-burned-when-a-Samsung-Galaxy-Note-7-explodes-in-his-hand_id85305) then who the f**k cares, deactivate them all.

25. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Oh STFU. The only people getting hurt are the fools refusing to turn off their phones as instructed. You know how typical pastey faced people are. They don't hed warnings until its too late. We see year after year with tornadoes and hurricanes and that is why people die. They don't heed warning. So why the hell are you blaming Samsung for the choice that is left up to people. How about since you are helping the situation, you just sit back and shut-up.

27. kiko007

Posts: 7493; Member since: Feb 17, 2016

Techie, go to bed. You're drunk.........

12. jesus_sheep

Posts: 279; Member since: Apr 18, 2015

I wonder how an issue like this just slipped out of quality control in a company like Samsung? Millions of defective phones that are just waiting to explode. Samsung must be fined heavily and restricted by the governments around the world if they care enough about their citizens and their safety.

13. BradyCrack

Posts: 835; Member since: Dec 29, 2015

Which they don't clearly.

16. trojan_horse

Posts: 5868; Member since: May 06, 2016

What about other gadgets and devices which were subject of a recall due to flaws related to Air Bags, Breaks Paddle, Signal Reception, Bending Chasis, Engine Failure, etc... How did it slip out of their QC? Did those flaws stop those Companies from getting more customers? It's not as simple as you make it seem.

18. adi90

Posts: 554; Member since: Dec 21, 2015

Quality control is not an issue here. It can happen with anyone. But the right thing to do now is to deactivate all the note 7 asap. Because the issue is really getting out of hand day by day.

26. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Easy...because only 24 out of 2.5M actually had an issue. If I took you and 23 other people to a city and dropped you off and that city had 2.5M people and I sent someone else to find you without an address or location. What are the chances we would find all 24 of you with 2.5M other people? Please explain how that would be possible? The only way would be to find each and every person in the town and gather them all up. Which is impossible because people are moving around. I mean even the simplest of common sense would answer your question.

14. darkkjedii

Posts: 30964; Member since: Feb 05, 2011

Just turn them in.

20. acruzlu unregistered

The chances of explosion are 1 in 41,555, a lot of people myself included are waiting for the replacement models to be available before turning them in.

21. Ruturaj

Posts: 1484; Member since: Oct 16, 2014

I can still see note 7 on ebay for sale, I doubt they are planning to return them and get an exchange, since most are out of country or people got them on contract and trying to sell them. I think recall could have been a better option in such a case, as I would have been able to buy one on ebay without a concern. (Planning to get exynos model)

22. Andrewtst

Posts: 696; Member since: Jan 25, 2009

Samsung cannot do like this even it can. A lot controversial will happen if Samsung did this.

33. Ruturaj

Posts: 1484; Member since: Oct 16, 2014

Nvidia did this for shield tablet. Did not affect that much to them.

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