Samsung to offer in-person service for Galaxy smartphones in the United States

Samsung to offer in-person service for Galaxy smartphones in the United States
Samsung will massively expand its repairs centers across the US, the company announced. The South Korean handset maker confirmed it will kick off a same-day in-person authorized support service in collaboration with uBreakiFix.

Apparently, more than 300 uBreakiFix locations across the country will open their gates starting March 15 to all Samsung customers who own Galaxy devices. According to Samsung, all Galaxy owners will get authorized care in two hours or even less.

Since the Samsung Care authorized uBreakiFix service locations are in all major US metro areas, the handset manufacturer hopes to reach the majority of the continental US population. Also, by early 2019, Samsung and uBreakiFix plan to add about 200 more Samsung Care authorized uBreakiFix service locations to expand customer reach.

For the time being, these Samsung Care authorized service locations will offer front and back screen replacement, battery replacements, port and camera repairs, as well as in and out-of-warranty support services for the following Samsung handsets:


It's worth mentioning that Samsung customers can schedule an appointment at one of the authorized uBreakiFix service locations, or they can simply drop off their device without an appointment.

source: Samsung

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6 Comments

1. sissy246

Posts: 7124; Member since: Mar 04, 2015

That's great if you have one near you.

2. CreeDiddy

Posts: 2243; Member since: Nov 04, 2011

Again trying to be a Genius Bar...they are tad bit late as servcing their product line up. Why rely on a third party rather than be an all in one shop

3. iushnt

Posts: 3122; Member since: Feb 06, 2013

Again as in? Were they trying the same earlier?

4. ph00ny

Posts: 2051; Member since: May 26, 2011

Genius did in-person visits? News to me. Just because they don't have service centers here doesn't mean they don't do it elsewhere. Also when did service centers become apple's thing Isn't it same model as car dealerships running service centers at the dealership?

5. ChicagoBorn

Posts: 101; Member since: Jan 24, 2018

You people who compare cars to phones are hilarious lol

6. iushnt

Posts: 3122; Member since: Feb 06, 2013

But let me give u one anology, if your car has 8 wheels doesn’t mean it can go faster or smoother, similarly if you have 8 cores doesn’t mean your handheld computers can perform faster or smoother.

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