Home
News
You are here

Google Pixel 3 and 3 XL owners are having problems with phone calls

37comments

By Alan Friedman

Published: Dec 19, 2018, 10:08 PM

Google Pixel 3 and 3 XL owners are having problems with phone calls

When the Google Pixel 2 and Pixel 2 XL were launched, there were so many different issue between the two devices that a law firm was seeking out owners of the two handsets. The firm wanted to file a class action suit against LG, HTC (the manufacturers of the second-generation Pixels) and Google. Eventually, Google sent out the necessary software updates to fix both devices.

In October, we told you about a "buzzing" issue that affected some Pixel 3 XL owners. Last month, a flickering screen problem negatively impacted some Pixel 3 users. Now, the latest issue with the third generation Pixels can be discovered at the Pixel User Community at Google's Product Forum (via Android Police). This time, the problems are related to phone call connectivity on both the Pixel 3 and Pixel 3 XL. Some are complaining that no one can hear them talking for the first few seconds of each call. And even when one person was able to swap for a brand new model with Verizon, the new unit had the same problem.

There are other issues on the 2018 Pixels when it comes to phone calls. One Pixel 3 XL owner posted that his phone was being affected by "choppy audio, words being cut off, extreme echo and tinniness, periods of complete silence, words being 'stacked' and more." Others are having the same cornucopia of problems. These issues are not constant and are showing up intermittently. Trying the dreaded factory reset does not help. A few users did have some relief when they disabled Advanced or Enhanced calling features available through their carrier, but most found that this did nothing to help the situation.

If the past is prologue, Google will send out some patches to fix the problems. In fact, some claim that the December update improved the issues with call connectivity. But for the majority of Pixel 3 and Pixel 3 XL owners complaining about having problems making phone calls, the issues persist.

$349

$799

$450 off (56%)

Mint Mobile now sells the Google Pixel 10 with a massive $450 discount. The promo is available on select color variants with 128GB of storage. You also get a 12-month unlimited data plan for $180 instead of $360.

Buy at Mint Mobile

$524

$999

$475 off (48%)

Grab the pro-grade, compact Pixel 10 Pro at Mint Mobile with a 12-month unlimited plan, and you can save a huge $475. The data plan comes with a discount, too: 50% off, to be exact.

Buy at Mint Mobile

$499

$1199

$700 off (58%)

The high-end Gemini AI-enhanced Pixel 10 Pro XL is now available with a mind-blowing discount. You can now save $700 on the phone, plus 50% off unlimited 12-month plans.

Buy at Mint Mobile

$1399

$1799

$400 off (22%)

The foldable Pixel 10 Pro Fold is another standout holiday offer. Right now, you can get the device for $400 off at Mint Mobile. On top of that, you save $180 on 12-month unlimited data plans.

Buy at Mint Mobile

View Full Bio

Alan, an ardent smartphone enthusiast and a veteran writer at PhoneArena since 2009, has witnessed and chronicled the transformative years of mobile technology. Owning iconic phones from the original iPhone to the iPhone 15 Pro Max, he has seen smartphones evolve into a global phenomenon. Beyond smartphones, Alan has covered the emergence of tablets, smartwatches, and smart speakers.

Read the latest from Alan Friedman