Bootloop issues reported by many Nexus 6P users


A bootloop issue is now at the center of a debacle regarding the Nexus 6P, after the smartphone was the subject of a couple of negative headlines in the past pointing to battery draining issues and early shutdowns.

A new thread on Reddit contains the posts of many Nexus 6P users who claim their smartphones freeze and then get into a never ending boot loop. While some say they have managed to boot into recovery mode, many haven't been able to repair their phones yet.

It might surprise some, but this isn't a new issue, as Google acknowledged a similar problem more than three months ago and said that it's a hardware problem.


The same problem was reported on Google's AOSP issue tracker a few days ago, along with a short description that explains how is it affecting the Nexus 6P. Basically, the phone boots up to Google's logo and remains stuck on it.

The bad news is clearing cache, factory resetting and side loading factory images will not fix the bootloop issues that many Nexus 6P users are experiencing.

It's also worth noting that the problem seems to have got worse after Google released Android 7.1.1 Nougat update to the Nexus 6P, so it remains unclear whether or not this is a software or hardware issue after all.

Related phones

Nexus 6P
  • Display 5.7" 1440 x 2560 pixels
  • Camera 12.3 MP / 8 MP front
  • Processor Qualcomm Snapdragon 810, Octa-core, 2000 MHz
  • Storage 128 GB
  • Battery 3450 mAh(23h talk time)

FEATURED VIDEO

32 Comments

1. Mxyzptlk unregistered

So far, no problem on my 6P thankfully although I did have trouble getting the update to actually work on my phone. Google really needs to get it together because Pixel users are having similar issues.

13. Scott93274

Posts: 6040; Member since: Aug 06, 2013

I have had an unresponsive camera where it wouldn't take photos, though I got it to work by simply relaunching the app...

25. JC557

Posts: 1925; Member since: Dec 07, 2011

Same on my Moto Z which leads me to believe it has to do with stock Android as there seems to be issues with those on stock or close to stock Android while the OEMs with custom skins aren't having much issues.

28. Mxyzptlk unregistered

I might have a few apps that don't play well but for the most part it's been working well.

16. sissy246

Posts: 7129; Member since: Mar 04, 2015

You know, I don't get you. You talk bad about Android phones but yet you own one. I am really not trying to start something, I am just curious.

17. bucky

Posts: 3794; Member since: Sep 30, 2009

Many of the guys who are fans of Apple have an android phone too. We just get bashed and labelled sheep because we prefer Apple.

26. qwerty-gg

Posts: 2; Member since: Dec 27, 2016

Why would owning / using a company's product preclude one from pointing out issues in that product? After all, users would be best positioned to know about any defects. Also, not everyone can afford to ditch a recently bought phone for a new one, despite issues. And its possible that my own android phone works perfectly but I knows other's who were not as lucky. And now google seems to be washing thier hands off the issue (same as with the Nexus 5 sticky power button issue). People trust brands but they sometimes let them down. Why would owning that brand's product preclude one from commenting on this?

29. Mxyzptlk unregistered

Maybe you should read the comments below above.

32. Junito

Posts: 145; Member since: Feb 12, 2012

I don't think he's talking "bad" about Android, just being honest. I use both platforms, but if something is wrong, or behaving negatively I'm going to make it known. All platforms have an area in need of improvement.

2. hado86

Posts: 177; Member since: Oct 15, 2014

No problems on mine and battery life has improved actually

5. trojan_horse

Posts: 5868; Member since: May 06, 2016

My battery life has also improved with Android 7.1, though my device isn't the Nexus 6P.

10. Jazz9898

Posts: 1; Member since: Dec 26, 2016

My 6P is working better than ever, absolutely no issues with it but then again I'm a power user. My phone is rooted with a custom 7.1.1 rom installed. Battery life is better than ever.

12. matistight

Posts: 1007; Member since: May 13, 2009

YOU NEED A NEW BATTERY! NEXT ISSUE PLEASE!

14. k9luvr

Posts: 122; Member since: Oct 17, 2016

I thought the 6P was made by Huawei not LG

18. LilJokr unregistered

Didn't even know this was an issue because I've had issues with mine rebooting at random times. It's not a big deal to me, but it's a bit annoying.

31. andrewjoe

Posts: 1; Member since: Dec 27, 2016

This may be an old issue going back to at least Nexus 5 which both myself and my wife are currently using. The hardware issue is that the power button internally gets stuck in the pressed position which makes the phone go in an infinite loop. Banging on the power button sometimes fixes the problem temporarily but the only permanent solution is to solder on a new power button on the motherboard. I ordered a dozen buttons off ebay for few bucks and after replacing the buttons myself, the problem went away for good. I should warn that the button is microscopic so unless you've done lots of soldering before, it may be difficult to get it right. This affected some line of Samsung phones as well. If this is the root cause, I am sad to see the same problem occurring on newer phones.

* Some comments have been hidden, because they don't meet the discussions rules.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.